MERCEDES-BENZ USA, LLC
303 Perimeter Center North, Suite 202
Atlanta, GA, 30346
Phone: (770) 705-0600
Fax: (770) 705-0117
MBUSA.com

TO:

Parts Managers and Parts Advisors
Service Managers and Service Advisors

FROM: Dealer Assistance Center

RE:

Weekly Parts Update

DATE: May 20, 2016

Memorial Day Holiday Schedule
In observance of the Memorial Day holiday, the entire MBUSA organization (including PAC and PDCs) will be closed
on Monday, May 30th. Normal business operations will resume on Tuesday, May 31st.

Memorial Day Ordering/Shipping Schedule
Dedicated Delivery
Service




Less Than Truck Load
Service




VOR & DSO Referrals






Thursday stock orders, Friday VOR & DSO (before 1pm) orders will be delivered on
Friday and Saturday. Dealers that are attended and not open on Saturday, May 28th to
accept deliveries must notify Parts Transportation so the appropriate deliveries can be
coordinated - email: [email protected]
Weekend orders, Monday stock, DSO & VOR orders, Tuesday VOR & DSO orders will
be delivered Wednesday, June 1st.
Thursday stock orders will be delivered Tuesday, May 31st. Friday VOR & DSO (before
1pm) orders will be sent FedEx and delivered Tuesday, May 31st
Friday through Saturday stock, DSO & VOR orders along with Tuesday VOR & DSO
orders will be delivered Wednesday, June 1st
VOR orders placed Friday will be delivered Tuesday, May 31st
DSO orders placed Friday (before 1pm) will arrive Wednesday, June 1st
VORs placed Weekend through Tuesday, will arrive Wednesday June 1st
DSO orders placed Weekend through Tuesday will arrive Thursday June 2nd

Dealers are advised to advise Parts Transportation if they are unable to accept deliveries on any of these dates so
that appropriate delivery arrangements can be coordinated – email: [email protected] or
[email protected].
Please refer to the Memorial Day, May 30th Ordering/Shipping Schedule NCA dated May 13, 2016 for additional
information.

SERVICE CAMPAIGN
Campaign Number
2016050002
Model 217, Model Year 2016
Re-work Right and Left Mounting Rail

Information
 54 affected vehicles flagged in VMI.
 Dealers may order parts as required; replacement rate is
100%.
 No customer letter will be mailed.

Please refer to the above referenced Recall Campaign NCA dated May 20, 2016 for additional information.
1 | Weekly Parts Update, May 20, 2016

RETURNS
The following part numbers should no longer be installed and any existing stock on hand must be returned to your
facing PDC via Special Return, use Item Category SCM Authorized Part Return; include a copy of the NCA as your
authorization to return these parts. This special return will not affect your return allowance and will not be accepted
after the specified date. Substitution link were entered into Paragon. Please place orders to replenish your inventory,
as needed.
RETURNS
Part Number
to be Returned
A2722021019

New Part Number
A2722020000

A2129061002

A212906100228

Blower

A4635000293

A463500029328

Buffer Stop

A4533210006

A4533211100

Door Actuation

A0997602601

A099760260128

A0009053506

A000905350628

Nox Sensor

A0009059603

A000905960328

Stanchion

A2057571500

A2387572700

Part
Guide Pulley

Return Deadline
May 26, 2016

June 10, 2016

INTERIM REPLACEMENT
163 ML-Class remote with blade (A 163 760 1906) is currently unavailable due to vendor supply constraints. When
order inventory in the future, the valet key (A 163 760 0806) will be delivered.
Please refer to the 163 ML Class Remote with Blade A 163 760 1906 Temporary Replacement NCA dated May 20, 2016
for additional information.

CONSTRAINED PARTS
Listed below is the weekly list of top constrained parts. Please use the backorder recovery date as your ETA. Also,
the below listed parts are not be eligible for special procurement case submission.
CONSTRAINED PARTS
PART NUMBER
A 156 141 08 01
A 166 670 16 00
A 212 680 12 93

PART DESCRIPTION
INTAKE MANIFOLD
WINDSHIELD
TS MOULDING

2 | Weekly Parts Update, May 20, 2016

QTY RCVD
5/10-5/16
25
12
93

BACKORDER RECOVERY
NOVEMBER 2016
JULY 2016
NOVEMBER 2016

CONSTRAINED PARTS
PART NUMBER
A 273 010 01 27
A 274 090 17 29 28
A 276 072 01 43
A 463 890 54 08
A 906 410 76 16 80
B6 6 03 1466

PART DESCRIPTION
OIL PAN
INTAKE LINE
TS SPRING F INJECTOR
COVERING
REMAN PROPELLER SHAFT COMPL
TWIN-SPOKE WHEEL STYLE IV

QTY RCVD
5/10-5/16
42
10
2,509
12
3
2

BACKORDER RECOVERY
NOVEMBER 2016
NOVEMBER 2016
JULY 2016
NOVEMBER 2016
NOVEMBER 2016
NOVEMBER 2016

SP cases for additional CVP slot allocations for repairs involving constrained parts are still eligible for submission.
Please remember to list “CVP Allocation Request” in the comment field when submitting a Special Procurement
case for additional CVP slot allocations.
Please refer to the Weekly Top Constrained Parts NCA dated May 23, 2016 for additional information.

PROGRAMS AND PRODUCT UPDATES
Accessories




The C-Coupe Accessories brochure is now available and will be sent to each dealer starting May 23rd with more
available to order via Paragon after June 3rd. A .pdf version can be found via ODUS  Marketing and
Communication  Brochures/Flip Books  Brochures  C-Class.
Please check ODUS and the Collection Online link for additional Spring and Summer collection offerings.

Pirelli $60 Consumer Rebate
From May 27 – July 6, 2016. Customers who purchase a set of four (4) select Pirelli tires can receive a $60 prepaid
Visa card from the manufacturer after mail-in rebate. They will also have a chance to win a trip for 2 to the Formula 1
Gran Premio de México 2016. Postcards must be marked no later than August 6th; Visa cards will be mailed to
customers within 4-6 weeks after receipt of form.
Please refer to the Pirelli $60 Consumer Rebate NCA dated May 20, 2016 for additional information.

TouchPoint AMP – Memorial Day Service
New Memorial Day Service TouchPoint AMP template/campaign is launched and available for use.
Please refer to the New! TouchPoint AMP Templates (Memorial Day Service) NCA dated May 20, 2016 for additional
information.

3 | Weekly Parts Update, May 20, 2016