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NHTSA ID Number: 10135352

Manufacturer Communication Number: PIT5411

TSB/Document Date: 2018-05-07


Summary

This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General MotorseBay logo Technical Assistance Center. Dealer will need to contact General MotorseBay logo Technical Assistance Center for further assistance.


Bulletin No.: PIT5411
Date: Oct-2014

Subject:

TAC Part Restriction for US Dealers - Navigation Radio, Radio, Human Machine Interface, Media Player,
Radio Display, and Radio Control/Integrated Center Stack

Models:

2014-2015 BuickeBay logo Enclave, Encore, LaCrosse, Regal, Verano
2014-2015 CadillaceBay logo ATS models, CTS models, ELR, Escalade models, SRX, XTS
2014-2015 ChevroleteBay logo Camaro, Captiva Sport, Corvette, Cruze, Equinox, Express, Impala VIN 1, Malibu,
Silverado, Sonic, Spark, SS, Suburban, Tahoe, Traverse, Volt
2014-2015 GMCeBay logo Acadia, Savanna, Sierra, Terrain, Yukon models
2015 Chevrolet Colorado, City Express Van
2015 GMCeBay logo Canyon

This PI was superseded to update Part Restriction. Please discard PIT4911Y.

Condition/Concern
US Dealers - Effective September 3rd, 2014 all of the following parts below will be placed on restriction through the General MotorseBay logo Technical Assistance
Center (TAC).
Please review recommendations below prior to contacting TAC at (877)446-8227 (US).
Important: When calling TAC, be certain to select the Navigation Radio prompt for ANY part listed below, regardless if it is a Nav or Non-Nav part.
Canada Dealers - This PI is for US DEALERS ONLY, please contact York Electronics directly at (888)650-9675 (Oshawa) or (800)361-2894 (Calgary) if part
replacement is required.

Recommendation/Instructions
For all Infotainment calls, please provide the part number (PN) of the component that is currently in the vehicle. Depending on the concern, TAC may require
additional information such as the Map disc/card PN's, software/calibration numbers, and testing results of previous diagnostics.
2014-2015 BuickeBay logo Enclave, Encore, Verano - All radio PN's
2014-2015 BuickeBay logo LaCrosse, Regal - All radio, radio control/ICS/display, HMI, and CD/Media disc player PN's
2014 CadillaceBay logo CTS Wagon - All radio PN's
2014-2015 CadillaceBay logo CTS Coupe, CTS-V, CTS-V Sport - All radio PN's
2014-2015 CadillaceBay logo ATS, CTS Sedan VIN A, ELR, Escalade Models, SRX, XTS - All radio, radio control/ICS/display, HMI, and CD/Media disc player PN's
2014 Chevrolet Silverado 1500 - All radio, radio control/ICS/display, HMI, and CD/Media disc player PN's
2014 ChevroleteBay logo Express, Tahoe, Silverado 2500/3500, Suburban - Radio RPO UYS only
2014-2015 Chevrolet Corvette, Impala VIN 1 - All radio, radio control/ICS/display, HMI, and CD/Media disc player PN's
2014-2015 ChevroleteBay logo Captiva Sport, Cruze, Equinox, Express, Malibu, SS, Traverse, Volt - All radio PN's
2014-2015 ChevroleteBay logo Camaro - All radio and radio control PN's
2014-2015 Chevrolet Sonic, Spark - Radio RPO UF7 only
2015 ChevroleteBay logo Colorado, Suburban, Tahoe - All radio, radio control/ICS/display, HMI, and CD/Media disc player PN's
2015 Chevrolet City Express Van - All radio PN's

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2014-2015 GMCeBay logo Acadia, Terrain- All radio PN's
2014 GMC Savanna, Sierra 2500/3500, Yukon models - Radio RPO UYS only
2014 GMCeBay logo Sierra 1500 - All radio, radio control/ICS/display, HMI, and CD/Media disc player PN's
2015 GMCeBay logo Canyon, Sierra, Yukon models- All radio, radio control/ICS/display, HMI, and CD/Media disc player PN's
Please follow this diagnostic or repair process thoroughly and complete each step. If the condition exhibited is resolved without completing every step, the
remaining steps do not need to be performed.
Note: The electronic parts catalog is also updated regularly to include a related note next to each part number that is affected by this TAC restriction and to
remove the notes as each part number is removed from TAC restriction.

ADDITIONAL SI KEYWORDS:
AM audio BYOM catalog CCR center concern control CUE diagnostic disc display DRR DVD EREV ESC exchange GPS HMI ICS IO3 IO4 IO5 IO6 intellilink
intergrated map media MP3 mylink nav navigation part parts PIT4911 PIT4911A PIT4911B PIT4911C PIT4911D PIT4911E PIT4911F PIT4911G PIT4911H
PIT4911J PIT4911K PIT4911M PIT4911N PIT4911P PIT4911Q PIT4911R PIT4911S PIT4911T PIT4911U PIT4911V PIT4911W PIT4911X PIT4911Y PIT5411
RAO radio reception restriction screen stack traffic tuner UI2 UI6 UI4 UI8 UI7 U2R U2T U3U UA3 UAV UEW UF7 UFV UFU UG4 UGU UGY UGX UHQ UHV
UHW UP9 URB USB UY4 UYS UYZ video XM xmradio Y26 Y24 Y64 Z2SC
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION

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TSB/Document ID: PIT5411

Replacement Service Bulletin Number:

MFR Communication Date: 2014-10-27

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

MFR Component System:

MFR Component Subsystem:


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