NHTSA ID Number: 10134376
Manufacturer Communication Number: A16-063
TSB/Document Date: 2018-04-23
Summary
Service bulletin - The tailgate won?t open from the outside handle in temperatures near freezing or colder, but will open in warmer temperatures. There is an internal failure of the tailgate outer handle switch.
Service Bulletin
16-063
April 11, 2018
08043 Version 2
Tailgate Will Not Open from the Outside Handle in Cold Weather
Supersedes 16-063. Dated August 23, 2016, to revise the information highlighted in yellow.
AFFECTED VEHICLES
Year
Model
Trim
VIN range
2012–2016
CR-V
ALL
ALL
2011-2017
Odyssey
ALL
ALL
REVISION SUMMARY
The VIN range in AFFECTED VEHICLES has been updated.
Model year and trim levels have been updated in PARTS INFORMATION.
Model year and trim levels have been updated in WARRANTY CLAIMS INFORMATION.
SYMPTOM
The tailgate won’t open from the outside handle in temperatures near freezing or colder, but will open in warmer
temperatures.
POSSIBLE CAUSES
There is an internal failure of the tailgate outer handle switch.
CORRECTIVE ACTION
Replace the tailgate outer handle switch.
PARTS INFORMATION
Part Name
Part Number
Quantity
Tailgate Opener Switch w/o Keyless Access (CR-V)
74810-T0A-A02
1
Tailgate Opener Switch w/ Keyless Access (CR-V)
74810-T1W-A01
1
Tailgate Opener Switch (2011–12 Odyssey EX, LX)
74810-TF0-003
1
Tailgate and Camera Handle Switch (2011–12 Odyssey EX-L)
74810-TK8-A00
1
Tailgate and Camera Handle Switch (2013 Odyssey LX, EX, EX-L, EX-L RES)
74810-TK8-A10
1
Tailgate and Camera Handle Switch (2014-17 Odyssey EX-L Navi, Touring)
74810-TK8-A20
1
Tailgate and Camera Handle Switch (2014-17 Odyssey LX, EX, EX-L, EX-L RES, SE)
74810-TK8-A30
1
CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and
you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this
information applies, contact an authorized Honda
automobile dealer.
© 2018 American Honda Motor Co., Inc. – All Rights Reserved
Page 1 of 7
WARRANTY CLAIM INFORMATION
CR-V
The normal warranty applies
LON
Description
8231A7
Replace the
tailgate
outer handle
switch.
Flat Rate
Model/
Year
Replacement
Part Number
Template
ID
Failed Part
Number
2012–16
w/o Keyless
Access
74810-T0A-A02
16-063F
74810-T0A-A02
2012–16
w/ Keyless
Access
74810-T1W-A01
16-063G
74810-T0A-A02
Model/Year
Trim
Replacement
Part Number
Template
ID
Failed Part
Number
2011-12
LX / EX
74810-TF0-003
16-063A
74810-TK8-A00
74810-TK8-A00
16-063B
74810-TK8-A00
0.5 hr
Odyssey
The normal warranty applies
LON
Description
Flat Rate
2011-13
8231A8
Replace the
tailgate
outer handle
switch.
EX-L /
EX-L RES
2013
LX / EX
2011-13
EX-L (Navi)/
Touring
74810-TK8-A10
16-063C
74810-TK8-A00
2014-17
EX-L (Navi)/
Touring
74810-TK8-A20
16-063D
74810-TK8-A00
2014-17
LX / EX / EX-L /
EX-L RES / SE
74810-TK8-A30
16-063E
74810-TK8-A00
0.5 hr
Defect Code: 03214
Symptom Code: 03217
Skill Level: Repair Technician
REPAIR PROCEDURE - CR-V
1. Remove the tailgate lower trim.
Page 2 of 7
2. Remove the tailgate upper trim panel.
3. Remove the tailgate side trim panels.
4. Remove the tailgate pull pocket.
Page 3 of 7
5. Remove the tailgate lower trim panel.
6. Disconnect the 2P connector.
TAILGATE OUTER
HANDLE SWITCH
7. Remove the two nuts, then remove the tailgate outer handle switch
8. Install the new switch.
9. Install all parts in the reverse order of removal.
END
REPAIR PROCEDURE - ODYSSEY
1. Remove the tailgate upper trim.
Page 4 of 7
2. Remove the left and right tailgate side trim.
3. Remove the tailgate pull pocket.
4. Pull out the tailgate lower trim panel by hand to detach the clips, then remove it.
Page 5 of 7
5. From inside the tailgate, remove the nuts, then remove the rear license trim.
6. Disconnect the 2P connector from the tailgate outer handle switch.
2P CONNECTOR
7. Remove the two nuts.
REARVIEW CAMERA
6P CONNECTOR
(if equipped)
NUTS
8. If equipped, disconnect the rearview camera 6P connector.
Page 6 of 7
9. Remove the tailgate outer handle switch.
NOTE: The illustration shows with rearview camera.
TAILGATE OUTER
HANDLE SWITCH
10. Install the new switch.
11. Install all remaining parts in the reverse order of removal.
END
Page 7 of 7
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TSB/Document ID: A16-063
Replacement Service Bulletin Number:
MFR Communication Date: 2018-04-11
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
MFR Component System:
MFR Component Subsystem:
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