July 5, 2016

L-SB-0032-16

Navigation System Reset Procedure
Service
Category

Audio/Visual/Telematics

Section

Navigation/Multi Info Display

Market USA

Applicability
YEAR(S)

MODEL(S)

2014 - 2016

CT200H

2015 - 2016

ES300H, ES350

2016

GS200T

2015 - 2016

GS350, GS450H

2014 - 2016

GX460

2016

IS200T, IS300

2014 - 2015

IS250

2014 - 2016

IS350

2015 - 2016

LS460, LS600H

2016

LX570

2015 - 2016

NX200T, NX300H

2015 - 2016

RC F, RC350

2016

RC200T, RC300

2016

RX350, RX450H

ADDITIONAL INFORMATION

Introduction

Some 2014 – 2016 Lexus vehicles may exhibit a navigation system rebooting condition. (This
condition may be due to an errant data broadcast by Toyota's traffic and weather data service
provider.) Follow the process in this bulletin to reset the navigation system.

© 2016 Lexus, a division of Toyota Motor Sales, USA

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Navigation System Reset Procedure

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

EL1619

Navigation System Reset

0.5

86804-60F70

87

74

APPLICABLE WARRANTY
This repair is covered under the Lexus Basic Warranty. This warranty is in effect for 48 months
or 50,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.

Required Tools & Equipment
REQUIRED EQUIPMENT

SUPPLIER

Techstream 2.0*

PART NUMBER

QTY

TS2UNIT
1

Techstream Lite

ADE

Techstream Lite (Green Cable)

TSLITEPDLR01
TSLP2DLR01

* Essential SST.

NOTE
Only ONE of the Techstream units listed above is required.
Software version 11.10.034 or later is required.
Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
Navigation System Reset Procedure

1. Confirm navigation system is rebooting when ignition is turned on.
2. Disconnect the negative terminal of the vehicle’s 12 volt battery.
3. Wait 30 seconds.
4. Reconnect the negative terminal of the vehicle’s 12 volt battery.
5. Confirm multimedia system operation after multimedia system reloads. Multimedia system can
take up to 5 minutes to reload after a battery disconnect.
 If navigation system begins functioning normally proceed to step 7.
 If navigation system continues to reboot this TSB does not apply, diagnose per the
Repair Manual.

Draft - Confidential

© 2016 Lexus, a division of Toyota Motor Sales, USA

L-SB-0032-16

July 5, 2016

Navigation System Reset Procedure
Navigation System Reset Procedure (Continued)

6. Perform system initialization on vehicle systems as needed.
Refer to the Technical Information System (TIS), applicable model and model year
Repair Manual:


2014 / 2015 / 2016 CT 200h:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 ES 300h:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 ES 350:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 GS 350:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 GS 450h:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2014 / 2015 / 2016 GX 460:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2014 / 2015 / 2016 IS 200t/IS 250/IS 300/IS 350:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 LS 460:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 LS 600h:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2016 LX 570:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 NX 200t:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 NX 300h:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 RC F:

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 RC 200t/RC 300/RC 350 :

General – Introduction – “Introduction: Repair Instruction: Initialization”


2015 / 2016 RX 350 :

General – Introduction – “Introduction: Repair Instruction: Initialization”
© 2016 Lexus, a division of Toyota Motor Sales, USA

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Navigation System Reset Procedure

Navigation System Reset Procedure (Continued)



2015 / 2016 RX 450h :

General – Introduction – “Introduction: Repair Instruction: Initialization”
7. Confirm all systems are functioning properly.

Draft - Confidential

© 2016 Lexus, a division of Toyota Motor Sales, USA