LU42N

2320621 - 2399998

2400011 - 2469705

MU52N

2320863 - 2399736

2400367 - 2469726

NX22N

2320620 - 2399896

2400198 - 2469853

NX62N

2321207 - 2399445

2400637 - 2469255

PX42N

2320860 - 2399751

2400350 - 2469732

TU22N

2320619 - 2399797

2400300 - 7469759

TU62N

2320771 - 2399835

2400261 - Z469786

TX22N

2321110 - Z399601

2400492 - 2469654

TX62N

2321199 - 2399447

2400643 - 2469583

UU42N

2320622 - Z399999

2400000 - 2469869

UX42N

2320841 - 2399772

2400329 - 2469743

2300007 - 7320213

TX22N

2145349 - Z199946

2200347 - 2299951

2300001 - 2320497

TX62N

2145234 - Z199930

2200446 - 2299428

2300318 - Z320203

UU42N

2144920 - Z199998

2200000 - 2299901

2300253 - 2320427

UX42N

2145491 - 2199863

2200473 - 2299666

2300075 - 2320247

Please note that only owners of the covered
vehicles registered in that specific state will be

notified. VINs registered within that specific state

will be loaded simultaneously on TIS and Dealer
Daily. |f a dealer is contacted by an owner who
has not yet received the notification, please
verify coverage by confirming through TIS.

Dealers should perform the procedure as outlined

in the Technical Instructions located on TIS. Not
all vehicles in the VIN range are covered by
this LSC.

Facoma

STE

2008

JUG2N

2470196 - 2499500

2500104 - 2592508

KU72N

2470201 - 2499388

2500216 - 2592453

LU42N

2469991 - 2499273

2500336 - 2592675

MUS2N

2469870 - 7499999

2500000 - 7592635

NX22N

2469871 - 27499898

2500255 - 2592426

NX62N

2469873 - 7499618

2501067 - 7592203

PX42N

2470165 - 2499997

2500013 - 2592599

TU22N

2470218 - 2499567

2500035 - 2592582

TUG2N

2470195 - 2499577

2500029 - 2592581

TX22N

2469874 - 2499971

2500912 - 2592319

TX62N

2469875 - 2499819

2501075 - 2592204

UU42N

2469872 - 2499335

2500273 - 2592689

UX42N

2470171 - 2499595

2500008 - 2592595

Only vehicles currently registered in the “Cold Climate States" are covered under LSC EOD (LSC expiration date Mar 31, 2076)
Cold Climate States: CT, DE, iL, IN, KY, MA, MD, ME, Ml, MN, NH, NJ, NY, GH, PA, RI, VA, VT, Wi, WY and also inciudes the
District of Columbia .

LSC E0D - D - Page [5

5. Remedy Procedure
e ifthe frame passes Toyota's inspection criteria, refer to the CRC application Technical Instructions

located on the C.L.E.A.N. Dealer website — hittp://cleandealer.com. Follow the CRC Application
Support link located in the left bottom corner of the C.L.E.A.N Dealer webpage. Accessing and using
this website will be similar to the procedure used in previous CRC campaigns. If you are having
difficulty accessing or using the website, please contact the Environmental Health and Safety (EH&S)
Hotline at (877) 572-4347.

« Ifthe frame does not pass Toyota’s inspection criteria, please refer to the supplement frame
replacement Technical Instructions located on TIS.

e Conduct all applicable, non-completed Safety Recall and Service Campaigns on the vehicle during the
time of appointment.

6. Parts and Material Orderin

Corrosion-Resistant Compound (CRC) and Support Material Ordering:
Please refer to the technical instructions located on the C.L.E.A.N. Dealer website (hitp://cleandealer.com)
for part number and quantity information.

> Please note that only dealers in the Cold Climate States will be able to order and receive CRC

cx. kits.

Git » Verify vehicle eligibility by confirming through TIS prior to performing the repair.

SS =» Dealers that conduct LSC EOD on vehicles not covered under this program or in a state other
than the Coid Climate States will not receive reimbursement.

The CRC application will entail sealing the frame with two different products. The Parker 712AM, a
paraffin wax based product, will be applied inside the frame. Noxudol 3005 will be applied to the external
surfaces of the frame. Do not use the Noxudol® name and trademarks without the prior written consent of
Soken Trade Inc. and Toyota Motor Sales, U.S.A., Inc.

Kits will be placed on Manual Allocation Control (MAC). While the CRC kits are on MAC, a representative
from TMS Quality Compliance will review each order and, if necessary, contact the dealership’s Parts
Manager to verify the necessity of the order. This will ensure an adequate and balanced CRC inventory.

Do not order these kits if your dealership is not located in one of the covered & launched states.
If there are special circumstances where a dealer is having difficulty receiving its order, dealership
associates may leave a voice message at: (310} 468-5516 or 1-800-233-3718, option 4, to research the
order. The associate should provide the following information to expedite research of the order status:
- Dealer Information. (Dealer Code, Contact Name, Telephone Number)

- Order Reference Number.

- Customer Name and Vehicle 17-digit VIN.

Frame Replacement Parts Ordering (where applicable):

To assist dealers in determining the correct part number(s) to order, a website has been set up to look up

part numbers by VIN.
Go to http://toyota-frame-parts-lookup.imagespm.info

_-...When first logging-in, enter_your dealer.code_and-the default. password;_xxxxx._Upon logging in,
the website will ask for you fo reset the password and provide an email address.
Note:
» This is a generic website that covers all campaigns where frame replacement may be necessary.
e Your dealership may have previously used this website under LSC DOD and may have updated

the password.

- Select the appropriate campaign.

- Enter the VIN and the correct part numbers to order will be displayed.

- Order parts through the Dealer Daily Parts System.
ETAs for the parts will be available via the normal system.

The website is for part(s) application reference only and will not order the part, nor will it confirm

campaign applicability or completion status.

;, Only vehicles currently registered in the “Cold Climate States" are covered under LSC EOD (LSC expiration date Mar 31, 2076)
Cold Climate States: CT, DE, iL, IN, KY, MA, MD, ME, Ml, MN, NH, NJ, NY, OH, PA, Ri VA, VT, Wi, WV and also Includes the
District of Cotumbia .
LSC EOD - D~Page|6

Tools and Equipment
Please refer to the appropriate Technical Instructions for a list of tools and equipment.

* CRC Application Stall Set Up TI « CRC Application TI
e Spray Gun Maintenance / Storage TI * Supplemental Frame Replacement TI

Before You Start
Carefully read the Campaign Dealer Information Packet (provided during LSC DOD) and supporting
material even if your dealership has previously performed CRC application campaigns.

Before starting EOD all dealer associates involved with this campaign must be properly trained using the
Dealer Information Packet, Quick Reference Guides and Technical Instructions. Training should be
documented in the associate training log.

Warranty Processor Instructions

Rae aser Verify Vehicle Eligibility ; a
1. Check the VIN range —No—® No further action required |
___2. Check the TIS vehicle Inquiry system a et

Yes

Ie the vehicle reals —— ; yee? L / Contact your regional —
[ Is the vehicle registered 2 one of the Cold Climate States? } Noh, representative for assistance
Yes

a a = |

\ Perform the Pre-Hoist Visual Inspection

Inspect the Frame as Oullined in the TI.

Was perforation 10mm or larger found in the green gpa specified
below?

ver |

1 Remove the must and clean the frame |
%
Was perforalion 10mm or larger found in the locations identified in |
green below (during the rust removal and/or cleaning process)? ee oe
Proceed with Frame
——Yea-— Replacement as outlined in the
Tl

-{T-

Install the Body Plugs after applying the 712AM
and before applying the Noxudol 3005

Apply Noxudol 3005 (Extemal Applicalion} to the top, bottom and
sides of the frame as outlined in the TI.

Afier applying the CRCs place a CRC Customer Information
Hang Tag on the rear-view mirror. |
—