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NHTSA ID Number: 10134192

Manufacturer Communication Number: S-SB-0031-14

TSB/Document Date: 2018-04-23


Summary

TSB: Some 2007-2009 model year tC and xB vehicles equipped with 2AZ-FE engines may exhibit engine oil consumption. The piston assembly has been changed to minimize oil consumption. Use the Inspection Procedure in this bulletin to confirm this condition.


Technical Service Bulletin

“tN
S-SB-0031-14 December 12, 2014 cw ScioneBay logo

2AZ-FE Engine Oil Consumption Inspection Procedure

Service
Category Engine/HybrideBay logo System
ScioneBay logo Supports det
Section Lubrication Market USA feed
Applicability
YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2007 — 2009 tc Engine(s): 2AZ
VDS(s): DE167
2007 tC Engine(s): 2AZ
VDS(s): DE177
2008 — 2009 xB Engine(s): 2AZ
VDS(s): KESOE
Introduction

Some 2007 — 2009 model year tC and xB vehicles equipped with 2AZ-FE engines may exhibit
engine oil consumption. The piston assembly has been changed to minimize oil consumption.
Use the Inspection Procedure in this bulletin to confirm this condition.

Production Change Information

This bulletin applies to vehicles produced BEFORE the Production Change Effective VINs

shown below.
_ MODEL PLANT ENGINE PRODUCTION CHANGE EFFECTIVE VIN
tC JTKDE167#90286964
Tsutsumi 2A2Z-FE
xB JTLKE50E#91077955
Warranty Information
OP CODE DESCRIPTION TIME OFP T™1 «| «6T2
N/A Not Applicable to Warranty - - - -

© 2014 ToyotaeBay logo Motor Sales, USA Page 1 of 5
wa Sciom S-SB-0031-14 December 12, 2014 Page 2 of 5

2AZ-FE Engine Oil Consumption Inspection Procedure

Required Tools & Equipment

REQUIRED TOOLS & MATERIAL QTy
ILSAC GF-4 Multi-grade SAE OW-20 or SW-20 ia Sins as
Paint Pen, Tamper Tape, Zip Ties or Equivalent (for indicating tampering) As Needed

NOTE

ScioneBay logo recommends TydenBrooks™

55 x 20 mm KR Partial Residue Security Seals.
(Contact TydenBrooks™ at
http:/www.tydenbrooks.com for ordering information.)

NOTE

Inspection Procedure

NOTE

* In some cases, a P030# (cylinder # misfire detected) DTC may also be set as a result of
oil consumption.

* This bulletin does NOT cover the cost of an oil change. !f the vehicle is approaching ToyotaeBay logo
recommended service interval mileage at the start of the test, recommend an oil change at
customer cost to ensure valid test resuits.

Confirm Engine Oil Consumption Condition
1. Confirm customer complaint and request for Engine Oil Consumption Test.
2. Fill oil to “Full” mark shown on dipstick.
3. Mark the following locations to prevent/indicate tampering during the test.
* Dipstick
* Oil Drain Plug
+ Fill Cap
* Qil Cooler Line
* Oil Filter

HINT
Use paint pen, tamper tape, zip ties, or equivalent on locations specified above.

© 2014 Toyota Motor Sales, USA
osciom S-SB-0031-14 December 12, 2014 Page 3 of 5

2AZ-FE Engine Oil Consumption Inspection Procedure

oma _ a ——————a—— ————_ a — il a —_— — a a

Inspection Procedure

Confirm Engine Oil Consumption Condition (Continued)

ScioneBay logo recommends TydenBrooks™ 55 x 20 mm KR Partial Residue Security Seals, as shown
in Figures 1 and 2.

© 2014 ToyotaeBay logo Motor Sales, USA
oS sciom $-SB-0031-14 December 12, 2014 Page 4 of 5

2AZ-FE Engine Oil Consumption Inspection Procedure

lnspection Procedure

Confirm Engine Oil Consumption Condition (Continued)

4. Complete Section A of the “Engine Oj! Consumption Test” at the end of this bulletin.

NOTE

Attach the completed “Engine Oii Consumption Test” to Repair Order. It will be used later in
the Inspection Procedure. This form will also be required for warranty submission.

5. Return the vehicle to the customer advising them to return for inspection in 1100 — 1300 miles.

NOTE

Advise customer if they do NOT return inside the 1100 - 1300 mile range, the results
will be void.

When Vehicle Returns after 1100 — 1300 Miles
1. Check the dipstick to confirm oit level is NOT full.
* If full, this bulletin does NOT apply. Return the vehicle to the customer.
* If NOT full, proceed to step 2.

2. Add 1 quart of oil from the quart container.

IMPORTANT

Fill engine with oil from 1 quart container to ensure accurate volume measurement.

3. Start engine and warm up to operating temperature.
4. Turn OFF the engine, and let the vehicle rest for 5 minutes.
5. Check the dipstick to confirm oil level.

* If above full, this bulletin does NOT apply. Drain to the “Full” level, remove any tamper tape
residue from the vehicle, and return to the customer.

* If below full, follow the repair procedure outlined in Service Bulletin No. S-SB-0024-11,
“2AZ-FE Engine Oil Consumption.”

6. Complete Section B of the “Engine Oi! Consumption Test’ at the end of this bulletin.

© 2014 ToyotaeBay logo Motor Sales, USA
oSscCciom $-SB-0031-14

December 12, 2014 Page 5 of 5

2AZ-FE Engine Oil Consumption Inspection Procedure

Engine Oil Consumption Fest

COMPLETE AT TIME OF CUSTOMER COMPLAINT

CLICK HERE for Interactive Form

VIN:

Model:

Model Year:

SECTION A: TESTING PROCEDURE PART 1

1. Mileage of Vehicle:

2. What was used to prevent/indicate tampering
(paint pen, tamper tape, zip ties, etc.}?

4, Please indicate oil level on Dipstick below after filling
to “Full.”

3. Please Initial to indicate the following locations were
marked to preventfindicate tampering.

a. Dipstick

b, Oil Brain Plug

c. Fill Cap

d. Oil Cooler Line

e. Oil Filter

O-=i—

5. | certify that the above information in Section A of this form is accurate.

Print Name:

Signature:

Date:

NOTE

Keep this form attached to Repair Order. Additional information will be needed (Section 8B) when the vehicle returns.

SECTION 6: TESTING PROCEDURE PART 2

1. Mileage of Vehicle:

NOTE

if mileage difference between section A and B is NOT within 1100 — 1300 miles, test results are void.

2. Please initial to confirm the following locations
were NOT tampered with.
NOTE
lf locations below appear to be tampered with,
write “Void" in box.

3. After adding 1 quart oil to vehicle (from quart container}
indicate oil fevel below.

a. Dipstick

b. Oil Drain Plug

c,-Filt-Cap

d. Oil Cooler Line

e. Oil Filter

4. | certify that the above Information in Section B of this form is accurate.

Print Name:

Signature:

Date:

© 2014 ToyotaeBay logo Motor Sales, USA

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TSB/Document ID: S-SB-0031-14

Replacement Service Bulletin Number:

MFR Communication Date: 2014-12-12

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING

MFR Component System:

MFR Component Subsystem:


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