Technicat Service Bulletin

S-SB-0006-13 January 28, 2013 w Scio

2013 Scion xB Pre-Delivery Service (PDS)

Service
Category General
Scion Supports tk
Section Pre-Delivery Service Market USA ASE Certification =a
Applicability
YEAR(S} MODEL(S) ADDITIONAL INFORMATION
2013 xB

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying your dealership’s new car customers.
Customer feedback indicates the following areas deserve special attention when performing PDS:

* Careful inspection for paint chips/scratches and body dents/dings
* Proper operation of electrical accessories (including interior light, clock, and radio reset)
* Interior cleanliness

« Proper function of mechanical systems

Customer retention and proper maintenance of vehicles has been a major focus for Toyota and
Scion. To help remind customers that regular oil changes are essential to the proper maintenance
of their vehicle, dealers are required to begin installing a first oil change reminder sticker prior to
delivery. By doing this, customers will be reminded to return to your dealership for their first oil
change. Your current oil change reminder sticker may be used. (See PDS Check Sheet item 8 of
‘Final inspection & Cleaning”)

A new PDS Check Sheet has been developed for the 2013 model year xB. Some check points have
been added, expanded or clarified. Bulletins are available for items in bold type.

Warranty Policy

If the need for additional repairs or adjustment is noted during the Pre-Delivery Service, the required
service should be performed under warranty. Reimbursement will be managed under the warranty

policy.

The Warranty Policy and Procedures Manual requires that you maintain the completed PDS
check sheet in the customer's file. |f you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the POS payment amount will be subject to debit.

An additional Repair Order completed in conjunction with normal PDS must have time punch/flags
for service. If multiple repairs are performed, separate time flags must be punched for each repair.

© 2013 Toyota Motor Sales, USA Page 1 of 6
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2013 Scion xB Pre-Delivery Service (PDS)

Reimbursement Information

oP CODE DESCRIPTION TIME OFP T1 T2

001013 Pre-Delivery Service (PDS) 1.0 NIA NIA | NIA

Required Tools & Equipment

REQUIRED EQUIPMENT SUPPLIER PART NUMBER aTy
Techstream 2.0* TS2UNIT
TIS Techstream ADE TSPKG1 1
Techstream Lite TSLITEDLRO1 .

* Essential SST. re

NOTE

* Only ONE of the Techstream units listed above is required.
© Software version 7.31.003 or jater is required.

* Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.

Before Inspection

When performing new car Pre-Delivery Service, install Short Pin before moving vehicle from storage

lot

so that FUNCTIONAL OPERATION checks can begin as soon as vehicle is moved into the

service stall.

1. Install Short Pin — see check sheet

Functional Operation

Apply parking brake and cycle ignition to “IG-ON,” place gear selector in reverse, turn on lights and
rear defogger. Uniock all doors, release fuel door.

1.

an

Check dome, courtesy, map, and sun visor lights*

. Check warning/indicator lights, gauges, and horn

2
3.
4

Check windshield wipers and washers

. Check headlights, instrument lights, turn signals, dimmer switch, emergency flashers, and

brake lights

. Check inside/outside rear view mirror operation/adjustment

. Check cigarette lighter* and power outlets*

© 2013 Toyota Motor Sales, USA
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2013 Scion xB Pre-Delivery Service (PDS)

Functional Operation (Continued)

7.
8.
9.

Check audio/navigation* systems, set SSP to xB, and set clock
Install shift-lock override button cover

Check rear seat entertainment system operation*

Walkaround Inspection

Starting at the left front door, check window and door lock operation and the operation of all power
windows and door locks from master switch. While walking around vehicle in a counterclockwise
direction, open left rear door and check operation of window regulator and door lock, set child safety
door locks to the normal (unlocked) position. Assure tightness of interior garnishes and check seat
belts. Inspect luggage compartment contents and lights at rear of vehicle. Repeat checks at right
rear door. Inspect right front door window regulator and lock operation and garnishes. Check seat
and seat belt operation. Continue on around to the front of the vehicle checking lights.

1.
2.

ODN DO b&b w

10.

Under Hood

Check power window operation

Check door and door lock operation, including each wireless remote control/theft deterrent
system*

. Check that engine starts with all keys

. Check that child safety door locks are in normal (unlocked) position*
. Check seats and seat belt operation

. Check rear defogger/rear view mirror defogger*

. Check side marker, tail, backup, and license plate lights

. Check luggage compartment light" & trim appearance

Adjust spare tire pressure and check jack and tool installation

NOTE
Compact spare tire — 60 psi (414 kPa).

Check headlight aim

Refer to the Repair Manual for procedures.

. Check engine oil and ATM” fluid levels

. Check brake, clutch*, and power steering fluid levels

Visually inspect using see-through reservoirs.

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2013 Scion xB Pre-Delivery Service (PDS)

Under Hood (Continued)

3.
4.
5.

6.

Check engine coolant !evel
Check windshield washer fluid level
Check battery state-of-charge using Digital Battery System Analyzer

Refer to Service Bulletin No. PG001-06, “Battery Maintenance for In-Stock Vehicles &
Pre-Delivery.”

NOTE

Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet.

Inspect for fuel, oil, coolant, and other fluid leaks

Undet Vehicle (On Hoist)

1.

on OO Oo FSF HD NH

Remove disc brake anti-corrosion wheel film* — PD017-04

Visually inspect rotors for rust.

NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer delivery.

. Inspect tires for defects/damage (including spare tire)

. Activate Tire Pressure Warning System (TPWS) — see check sheet

. Install wheel covers/caps/spare tire wheel covers*

. Inspect for fuel, oil, coolant, and other fluid leaks

. Visually check bolts and nuts on chassis and powertrain for looseness
. Inspect under the vehicle for damage, rust, etc.

. Install rubber body plugs (stored in glove box or center console)

® 2013 Toyota Motor Sales, USA
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2013 Scion xB Pre-Delivery Service (PDS)

Road Test

A complete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions. Check for unusual noise and driving performance.

1.

Check cold engine operation

Check starting and fast idle operation performance.

. Check engine operation during warm-up

Check that engine operates smoothly during warm-up.

Check for unusual noise, engine vibration, rough idle, etc.

. Check engine at normal operating temperature

Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.

. Check clutch*/automatic transmission operation

Check clutch operation, including: engagement, disengagement, chattering, and unusual noise,
Check manual transmission operation, including shift lever/linkage and unusual noise.

Check automatic transmission operation, including operation in each range, neutral start switch,
and shift lock system.

. Check brake and parking brake operation

Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.

. Check steering operation and off-center/vehicle pull/flutter

Check steering function.

Check steering off-center/vehicle pull/flutter,

. Inspect for abnormal noise and vibration

. Inspect for squeaks and rattles

. Check front and rear* heater and A/C operation
10.
11.

Check speedometer operation

Check cruise contro! operation*

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2013 Scion xB Pre-Delivery Service (PDS)

Final inspection & Cleaning

1.

aon oOo on & WS NH

Remove interior protective covers, unnecessary labels, tags, etc. (remove just before delivery to
customer)

Remove plastic covers from door panels, seats, head restraints, and sun visors, as required.

Remove labels, tags, and stickers (except those containing owner information).

NOTE

Consumer information labels, such as airbag information warning and bumper information
labels, MUST be left on the vehicle until delivery to a retail customer.

. Verify floor mat application and install using retaining clips* - $-SB-0008-11
. Visually inspect all interior parts for installation, damage, fit, dirt, etc.

. Remove Rapgard™ and clear protective bumper film*

. Wash and clean vehicle

. Inspect paint finish for scratches, chips, rust, dents, damage, etc.

. Inspect exterior body parts for proper installation, damage, rust, etc.

. Place oil change sticker on inside of windshield, top left corner

Complete the mileage or date recommendation and apply the oil change reminder sticker to the
inside of the windshield, top left corner. You may use your current oil change reminder sticker or
order new stickers by calling 1-800-527-6283.

. Place Owner's Guide and first aid kit portfolio* in glove box
10.
11.

Install front license plate and mounting bracket — see check sheet
Perform Techstream Health Check

Perform a Health Check to ensure that Diagnostic Trouble Codes are not present. Health Check
results can be printed for the customer at delivery, or for the dealer file, using the Diagnostic
Report function.

* inspect or install when equipped or required

© 2013 Toyota Motor Sales, USA