T-SB-0007-13

January 9, 2013

TOYOTA

Technical Service Bulletin

Premium HDD Navigation Map Update Process
(AVN/AW-EMV)

Service
Category Audio/Visual/Telematics
Toyota ‘Supports
Section — Navigation/Multi Info Display Market USA Se Costner
Applicability
YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2013 Avalon, Avaton HV,

2012

Camry, Camry HV,
Land Cruiser, Prius,
Prius PHV, Prius V,
Venza

Camry, Camry HV,
Prius, Prius PHV, Prius
V, RAV4 EV

introduction

Toyota models equipped with the Premium HDD Navigation (AVN/AW-EMV) System require a
Special Service Tool (SST) USB drive to update the map, paints of interest, Gracenote® and system
software. The SST is used with all vehicles to deliver the update, however a unique Activation
Number is required for each vehicle. Activation Numbers are provided in an Activation Card Number
(ACN) pamphlet available through the normal parts ordering system. Use the process described in
this bulletin to perform the update.

NOTE

* Gracenote® information must be updated at the same time as Map Data. This data is included
on the Map Data SST.

+ Map data will be released annually through the shipment of a USB Drive SST to each dealer.
The SST must be stored in the SST cabinet to ensure it can be easily found.

Parts Information

CURRENT PART NUMBER

PART NAME

arty

86271-HDD07-00

ACN Nav Update 11 CY (pamphlet)

© 2013 Toyota Motor Sales, USA

Page 1 of 9

GP TOYOTA T-SB-0007-13 January 9, 2013

Premium HDD Navigation Map Update Process (AVN/AW-EMV)

Parts Information (Continued)

Page 2 of 9

NOTE

Pamphlet is blue, with Toyota and Denso labels on the front cover.

Warranty Information
OP CODE DESCRIPTION TIME OFP m1 | 12
NIA Not Applicable to Warranty a a 5 a
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST) PART NUMBER ary
USB Drive — Navigation Update* TOYD-HDDO7-12 4

* Essential SST.

NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.

On-vehicle Data Navigation Update
1. Update Gracenote® information using T-SB-0006-13.

HINT

voltage.

Connect a battery charger to the vehicle prior to beginning the process to ensure constant battery

2. Log into TIS.

© 2013 Toyota Motor Sales, USA

TOYOTA T-SB-0007-13 January 9, 2013 Page 3 of 9

Premium HDD Navigation Map Update Process (AVN/AW-EMV)

On-vehicle Data Navigation Update (Continued)
3. Log into Navigation Update Wizard.
A. Click on the TIS tab.

B. Click on the Diagnostics tab.
C. Click on the Navigation tab.

D. Re-enter your password.

4. Select Denso from the Select Navigation
Manufacturer dropdown.

5. Enter the Activation Card number from the inside
of the pamphlet (obtained from parts department).

6. Click Submit.
7. Turn Ignition ON (Ready OFF).

© 2013 Toyota Motor Sales, USA.

TOYOTA T-SB-0007-13 January 9, 2043 Page 4 of 9

Premium HDD Navigation Map Update Process (AVN/AW-EMV)

On-vehicle Data Navigation Update (Continued)

8. Press the “INFO APPS” button on the navigation Figure 4.
head unit.

9. Press the “Map Data’ button on the navigation
screen.

10. Record the Map Version and Map Update ID from Figure 6.
the navigation screen.

Peg oe tee mec ees lo

Cee

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TOYOTA T-SB-0007-13 January 9, 2013 Page 5 of 9

Premium HDD Navigation Map Update Process (AVN/AW-EMV)

On-vehicle Data Navigation Update (Continued)

11,

12.

43.
14.

15.

Enter navigation data into the Navigation Update
Wizard form,

A. Select the correct USB part number (found on
the SST packaging; Starts with “TOYD").

B. Input the Map Update ID into TIS.
C, Input the Map Version into TIS.
D. Enter the VIN.

E. Enter the Repair Order Number.
F. Click on the Submit button.

Check off each item after confirming that it is
correct. If any of the information is incorrect, click
the “Back” button.

Click the Confirm button.

Note the License Key that was generated. (Print
this page if necessary).

Figure 7.

Insert the “USB Drive — Navigation Update” stick into the USB port of the vehicle (usually located
under the navigation head unit, in the center console/armrest, or glove box).

© 2013 Toyota Motor Sales, USA

TOYOTA T-SB-0007-13 January 9, 2013 Page 6 of 9

Premium HDD Navigation Map Update Process (AVN/AW-EMV)

On-vehicle Data Navigation Update (Continued)

16. Click the “Update Map” button on navigation

Figure 10.
screen.

17. Click the “Yes” button on the navigation screen.

‘Updating wil take approximately 44 minutes.
ae Rel Sn LT sg

Ro a as

‘Would you like to continue ?

18. Enter the License Key from step 13.

19. Click on the “OK” button on the navigation screen.

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TOYOTA T-SB-0007-13 January 9, 2043 Page 7 of 9

Premium HDD Navigation Map Update Process (AVN/AW-EMV)

On-vehicle Data Navigation Update (Continued}

20. Update Navigation Head Unit Software. Click Figure 13.
“Yes" on the “Software Update” screen to accept
and begin this update.

If the head unit displays the “Map Update” screen,
go to step 20.

update
only when the vehicie Is safely stopped.
NOTE So te ey
et Ce
Navigation Map Data will be loaded when this
process completes. Dee toon tie denat saat

paren eee |“ TROP

Figure 14.

Software Update
Pe i ae
cy ee ee

Bites Tate ote

A. Cycle ignition OFF, then ON (Ready OFF). Figure 15,

Mr Tre

Pn eT ety
Pet ope

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TOYOTA T-SB-0007-13 January 9, 2013 Page 8 of 9

Premium HDD Navigation Map Update Process (AVN/AW-EMV)

On-vehicle Data Navigation Update (Continued)

B. Allow update to complete {approximately 10 Figure 16.
minutes).

ate e cco ea eoliur iC}
Pear Orel maine

Us eel Ct a

C. The head unit will prompt to cycle ignition. Cycle ignition “OFF” and then ON (Ready OFF).
D. Press the “INFO APPS” button. Figure 47.

E. Press the “Map Data” button.

21. The Navigation Map Update will begin Figure 18.
automatically.
Les ded seteobic =:
nel ee

This process will take about 45 minutes. Se Tee Dt ees]
De

Bie te Toe Dy nn)
the DVD or removing the USB flash drive.

© 2013 Toyota Motor Sales, USA