>) TOYOTA

T-SB-0005-13 January 8, 2013 Technical Service Bulletin

Display Audio HDD Map Update Process (Harman DA)

Service
Category Audio/Visual/Telematics
Toyota Supports 4

Section —_ Navigation/Multi Info Display Market USA ee Crncolion
Applicability

YEAR(S) MODEL(S) ADDITIONAL INFORMATION

2013 4Runner, Avalon,

Avalon HV, Camry,
Camry HV, Corolla,
Highlander, Highlander
HV, Prius, Prius C,
Prius PHV, Prius V,
Tacoma, Venza

2012 4Runner, Camry,
Camry HV, Corolla,
Prius, Prius C, Prius
PHY, Prius V, RAV4,
Tacoma

Introduction

Toyota models equipped with the Display Audio HDD Navigation System require a Special Service
Tool (SST) USB drive to update the map, points of interest, Gracenote®, and system software. The
SST is used with all vehicles to deliver the update, however a unique Activation Number is required
for each vehicle. Activation Numbers are provided in an Activation Card Number (ACN) pamphlet
available through the normal parts ordering system. Use the process described in this bulletin to
perform the update.

NOTE

Map data will be released annually through the shipment of a Special Service Tool USB drive to
each dealer. The SST must be stored in the SST cabinet to ensure it can be easily found.

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Display Audio HDD Map Update Process (Harman DA)

Parts Information

PREVIOUS PART NUMBER: CURRENT PART NUMBER PART NAME aTy
. 86272-HDDO7-00 ACN NAV Update 11CY-HAR (pamphlet) 1

NOTE
Pamphlet is blue, with Toyota and Harman labels on the front cover.

Warranty Information

OP CODE DESCRIPTION TIME OFP 1 T2
NIA Not Applicable to Warranty - - - -

Required Tools & Equipment

SPECIAL SERVICE TOOLS (SST) PART NUMBER aty
USB Drive — Navigation Update” TOYH-EXT01-12 1

NOTE
Additionat SSTs may be ordered by calling 1-800-933-8335.

* Essential SST.

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Display Audio HDD Map Update Process (Harman DA)

Repair Procedure

HINT

Connect a battery charger to the vehicle prior to beginning the process to ensure constant battery
voltage.

1. Log into TIS.

2. Log into Navigation Update Wizard. Figure 4.
A. Click on the TIS tab. =
B. Click on the Diagnostics tab.
C. Click on the Navigation tab.

D. Re-enter your password.

3. Select Harman from the Select Navigation
Manufacturer dropdown.

4. Enter the Activation Card number from the inside
of the pamphlet (obtained from parts department).

5. Click Submit.
6. Turn Ignition ON (Ready OFF).

© 2013 Toyota Motor Sales, USA

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Display Audio HDD Map Update Process (Harman DA)

Repair Procedure (Continued)
7. Press the “SETUP” button on the navigation head Figure 4.

unit.

8. Press the “General” button on the navigation Figure 5.
screen.

9. Press the down arrow and then “System Figure 6.
Information” on the navigation screen.

410. Record the Nav ID, located on the bottom left of — Figure 7.
the navigation screen.

OT ata)
order ag

© 2013 Toyota Motor Sales, USA

@ TOYOTA

T-SB-0005-13

January 8, 2013

Page 5 of 8

Display Audio HDD Map Update Process (Harman DA)

Repair Procedure (Continued)

11. Insert the USB Drive — Navigation Update SST into the USB port of the vehicle (usually located
under the navigation head unit, center console/armrest, or glove box).

12. Click “Yes”.

13. Record the Request Code from the navigation

14,

screen.

Enter navigation data into the Navigation Update
Wizard form.

A. Select the correct USB part number (found on
the SST packaging; starts with “TOYH").

. Input the Request Cade.

. Input Current Nav ID,

. Input VIN.

. Input Repair Order.
Click Submit.

7™mog

Figure 8.

Dee ue LLU

Figure 9.

___Ucense Key Required.
Request Code: Lede acta ath

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Display Audio HDD Map Update Process (Harman DA)

Repair Procedure (Continued)

15. Check off each item after confirming that it is Figure 11.
correct. If any of the information is incorrect, click
the “Back” button.

16. Click the Confirm button.

17. Note the License Key that is generated (Print this
page if necessary).

18. Click the “Enter Key” button on the navigation Figure 13,
screen.

eC
Request Code: F84J-95FP-AS4F-ARTY

fcc

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Display Audio HDD Map Update Process (Harman DA)

Repair Procedure (Continued)

19. Enter the License Key from step 17. Figure 14.

20. Click on the “OK” button on the navigation screen.

21. Click "Confirm". Figure 15.

NOTE "
If a battery charger is connected to the vehicle Sot MD he

to maintain constant voltage, the vehicle does OS eM Tg

NOT need to be running (ensure that the
vehicle ignition is ON (Ready OFF). BE

a

22. Navigation Map Update will begin automatically. —_ Figure 16.
The installation will update 10 packages (includes
system software and Gracenote® updates) during | eran
this process and will automatically advance ge F
through each update.

Navigation

NOTE
This process will take about 35 minutes.

© 2013 Toyota Motor Sales, USA