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NHTSA ID Number: 10133880

Manufacturer Communication Number: T-SB-0002-13

TSB/Document Date: 2018-04-23


Summary

To ensure the off-board charging functions and vehicle charging system are operating properly, inspect the charging functions during Pre-Delivery Service (PDS) following the procedures in this bulletin.


January 2, 2013

T-SB-0002-13

Electric Vehicle Charge Check
Service
Category

General

Section

Pre-Delivery Service

Market

USA

Applicability
YEAR(S)

MODEL(S)

2013

RAV4 EV

ADDITIONAL INFORMATION

Introduction

To ensure the off-board charging functions and vehicle charging system are operating properly,
inspect the charging functions during Pre-Delivery Service (PDS) following the procedures in this
bulletin.
NOTICE
Be sure to carefully review, and understand, all applicable Repair Manual and Owner’s Manual
operational procedures and notes for charging before performing this inspection.

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

N/A

Not Applicable to Warranty

© 2013 ToyotaeBay logo Motor Sales, USA

Page 1 of 11

January 2, 2013

T-SB-0002-13

Page 2 of 11

Electric Vehicle Charge Check

Component Location
Figure 1.

6
1

5

2

3

4

1

Charging Indicator

4

Charging Port

2

Charging Port Door

5

Charging Cable with CCID (in trunk)

3

Charging Port Cap

6

Vehicle Charging Station

Before Inspection

There are two separate ways the RAV4 EV can be charged. Please use the information below for
instructions when using either method.
• Use the Vehicle Charging Station (up to 5 hours to fully charge).
• Use Charging Cable (w/CCID) (up to 50 hours to fully charge).
To Charge Vehicle with the Vehicle Charging Station

When using the Vehicle Charging Station, observe the following precautions.
NOTE
Cables must meet SAE J1772 AND ToyotaeBay logo requirements to be used for charging this vehicle.

© 2013 ToyotaeBay logo Motor Sales, USA

January 2, 2013

T-SB-0002-13

Page 3 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Vehicle Charging Station (Continued)
CAUTION
• Do NOT attempt to disassemble or repair the charging cable, connector or plug.
• Do NOT subject the charging cable, connector or plug to strong force or impact.
• Do NOT forcefully fold the charging cable or damage the charging cable with sharp objects.
• Do NOT fold the charging connector or plug or insert foreign objects into them.
• Hold the body of the charging connector or plug when removing or inserting.
• Avoid exposing the plug to water or moisture.

Inspection
CAUTION
Do NOT charge if the outside temperature is –22◦F (–30◦C) or below, as charging time will be
increased and charging equipment may be damaged.

1. Confirm the following before charging:
• The “POWER” switch is OFF.
• The parking brake is applied.
• Vehicle is in the Park position. The “P” position switch (transmission shift main switch) is ON.
• There is NO electrical load being applied, such as lights, wipers, audio system, seat
heaters, etc.
• Release the charging port door by pulling up on the lever under the driver’s seat.

© 2013 ToyotaeBay logo Motor Sales, USA

T-SB-0002-13

January 2, 2013

Page 4 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Vehicle Charging Station (Continued)
Inspection (Continued)

2. Check Charging Function.
CAUTION
• Check that the charging cable and charging inlet are NOT damaged.
• Check that the tips of the plug have NOT been deformed.
• If the plug is dirty or dusty, clean it before inserting. DO NOT perform this if the charging
station is powered.
• Do NOT touch the electrical terminals of the charging connector or short them with
foreign objects.
• Do NOT get water in the charging inlet.
• Do NOT wash the vehicle while the charging cable is connected to the vehicle.
• Do NOT charge with the charging cable coiled or bundled.
• After connecting the charging cable, confirm that it is NOT bent.
• Do NOT place heavy objects on the charging cable.
• Do NOT stand or walk on, or drive over the charging cable.
• Do NOT connect the plug if your hands are wet.
• Do NOT charge the vehicle during a lightning storm.

A. Check the condition of the charging cable of the Charging Station.
B. Check that the power indicator on the Charging Station is illuminated.
C. Unlock the charging port cap by moving the lock.
D. Remove the charging cable from the Charging Station, confirm connector direction and insert
it into the charging port.
HINT
• When inserting, make sure NOT to press the latch release button.
• Align with the guide position shown on the underside of the charging connector,
and push in until a click is heard.

© 2013 ToyotaeBay logo Motor Sales, USA

January 2, 2013

T-SB-0002-13

Page 5 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Vehicle Charging Station (Continued)
Inspection (Continued)

E. Depending on the battery SOC, check the status of the charging indicator lights to confirm
charging is occurring. One of the following light states should display depending upon
battery SOC.
(1) One light flashing, one light off.
(2) One light flashing, one light illuminated.
Figure 2.

A

A

Light A

B

B

Light B

Check the status of the charging indicator.
The charging indicator consists of 2 lights that display charging status by illuminating,
flashing, and turning off as follows.
CHARGING INDICATOR
CHARGING STATUS
LIGHT A

The charging cable is connected
to the vehicle and the
charging and/or pre-climate
schedule is set

LIGHT B

Lights A and B flash ON and OFF alternatively for 10 minutes.
(After 10 minutes, both lights remain OFF until charging starts)

Charge level is less than 49%

Flashes

OFF

Charge level is between 50%
and less than 99%

Illuminates

Flashes

Charging is complete

Both lights A and B illuminate for 10 minutes.
(After 10 minutes, both lights turn OFF)

Malfunction occurred during
charging

Both lights A and B quickly flash simultaneously for 10 seconds.
(After 10 seconds, both lights turn OFF)

© 2013 ToyotaeBay logo Motor Sales, USA

T-SB-0002-13

January 2, 2013

Page 6 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Vehicle Charging Station (Continued)
Inspection (Continued)
HINT
• For safety purposes, the vehicle will not "Ready On" while the charging cable is
connected to the vehicle, even if the "POWER" switch is operated.
• If the charging cable is connected while the "READY" indicator light is illuminated, the
vehicle will "Ready Off" automatically, and driving will not be possible.
• When the charging cable is connected to the vehicle, the shift position cannot be
changed from “P” to another position.
• If the latch release button is pressed, charging will not begin even if the charging
cable is connected.
• The indicator lights will not flash or turn on when the charging cable is not connected
properly.

F. Check energy monitor.
If the "POWER" switch is cycled ON during charging, the current charging status and the
amount of time needed until charging is complete will be displayed on the energy monitor.
After confirming, cycle the "POWER" switch to OFF to turn off the display. If the display is
left on, charging will take longer.
HINT
• The first time the "POWER" switch is cycled ON after charging is completed, a message
detailing the results of the charging will be displayed.
• If an operation which cannot be carried out is attempted during charging, a warning
message will be displayed.

3. After Charging:
A. When charging is complete, both lights will illuminate for 10 minutes and then turn OFF.
B. Pull the charging connector towards you while pressing the latch release button.
C. Place the charging cable back into the Charging Station dock.
D. Close the charging port cap and close the charging port door.

© 2013 ToyotaeBay logo Motor Sales, USA

January 2, 2013

T-SB-0002-13

Page 7 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Charging Cable (w/CCID)

1. When using the Charging Cable with Charging Circuit Interrupting Device (CCID), observe
the following precautions.
NOTE
Cables other than those intended for exclusive use with this vehicle cannot be used for
charging.

CAUTION
• Do NOT attempt to disassemble or repair the charging cable, connector, plug, or CCID.
• Do NOT subject the charging cable, connector, plug, or CCID to strong force or impact.
• Do NOT forcefully fold the charging cable or damage the charging cable with sharp objects.
• Do NOT fold the charging connector or plug or insert foreign objects into them.
• Hold the body of the charging connector or plug when removing or inserting.
• Remove the charging connector from the vehicle’s charging inlet FIRST, before removing
the plug from the outlet.
• Do NOT pull the cable to remove the charging connector from the vehicle or the plug
from the outlet.
• Avoid exposing the plug to water or moisture.

2. Power Sources:
NOTE
Confirm power sources meet the following criteria before charging.

A. External power source must be AC 120V outlet (NEMA 5-15R) with a Ground-Fault
Circuit-Interrupter (GFCI) and a circuit breaker. Use of a 15A individual circuit is strongly
recommended to ensure the charging cable operates properly.
CAUTION
• Do NOT connect the charging cable to a multi-outlet adapter, multi-plugs, or conversion
plug.
• Do NOT connect the charging cable to an extension cord.
• Do NOT connect the charging cable to a power strip.

© 2013 ToyotaeBay logo Motor Sales, USA

January 2, 2013

T-SB-0002-13

Page 8 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Charging Cable (w/CCID) (Continued)

B. When charging outdoors, make sure to connect to a weatherproof outlet that is certified
for outdoor use.
CAUTION
• Do NOT charge if the outside temperature is –22◦F (–30◦C) or below as it is possible
that charging will take longer and equipment related to charging will be damaged.
• Make sure to connect to a weatherproof outlet for outdoor use. (If rain falls during
charging, take care that rainwater does NOT run along the length of the cable and
enter the outlet).
Inspection

1. Confirm the following before charging:
• The parking brake is applied.
• Vehicle is in the Park position. The “P” position switch (transmission shift main switch) is ON.
• There is NO electrical load being applied, such as lights, wipers, audio system, seat
heaters, etc.
• The “POWER” switch is OFF.
2. Check Charging Function.
A. Check the condition of the charging cable provided with the vehicle.
B. Insert the charging cable firmly into the outlet of the external power source.
C. Check that the power indicator of the CCID is illuminated.
HINT
If the power indicator does NOT illuminate, ensure that the plug is firmly connected with
the outlet.

D. Press the test button on the CCID to check that the electrical leakage detection function
operates properly.
• If the error warning indicator illuminates when the test button is pressed, the function is
operating correctly.
• After the test has been completed, press the reset button to turn off the error warning
indicator.
HINT
Charging cannot be carried out while the error warning indicator is illuminated.

© 2013 ToyotaeBay logo Motor Sales, USA

January 2, 2013

T-SB-0002-13

Page 9 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Charging Cable (w/CCID) (Continued)
Inspection (Continued)

E. Press the vehicle’s charging port lid to open.
F. Remove the charging connector cap.
G. Insert the charging cable into the vehicle’s charging inlet.
HINT
• When inserting, make sure NOT to press the latch release button.
• Align with the guide position shown on the underside of the charging connector,
and push in until a click is heard.

CAUTION
• Check that the outlet, charging cable, and charging inlet are NOT damaged.
• Check that the tips of the plug have NOT been deformed.
• If the plug is dirty or dusty, clean it before inserting.
• Do NOT touch the electrical terminals of the charging connector or short them with
foreign objects.
• Do NOT get water in the charging inlet.
• Do NOT wash the vehicle while the charging cable is connected to the vehicle.
• Do NOT charge with the charging cable coiled or bundled.
• After connecting the charging cable, confirm that it is NOT bent.
• Do NOT place heavy objects on the charging cable.
• Do NOT stand or walk on, or drive over, the charging cable.
• If charging is interrupted, remove the charging connector from the vehicle before
removing the plug.
• Do NOT insert the plug if the outlet is submerged in water or snow. If the plug has
already been inserted and it is necessary to remove it, first switch the circuit breaker
OFF, and then remove the plug.
• If charging while it is raining or snowing check that no snow, water, or ice have
accumulated around the charging connector terminals and the vehicle charging inlet.
• Do NOT connect the plug if your hands are wet.
• Do NOT charge the vehicle during a lightning storm.

© 2013 ToyotaeBay logo Motor Sales, USA

T-SB-0002-13

January 2, 2013

Page 10 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Charging Cable (w/CCID) (Continued)
Inspection (Continued)

H. Confirm that the charging indicator is illuminated.
HINT
• Charging cannot be started if the charging indicator does NOT illuminate when the
charging cable is inserted.
• The charging indicator will turn off when charging is completed.
• For safety purposes, the vehicle will not "Ready On" while the charging cable is
connected to the vehicle, even if the "POWER" switch is operated.
• If the charging cable is connected while the "READY" indicator light is illuminated, the
vehicle will "Ready Off" automatically, and driving will not be possible.
• When the charging cable is connected to the vehicle, the shift position cannot be
changed from “P” to another position.
• If the latch release button is pressed, charging will not begin even if the charging
cable is connected.

I. Check energy monitor.
If the "POWER" switch is cycled ON during charging, the current charging status and the
amount of time needed until charging is complete will be displayed on the energy monitor.
After confirming, cycle the "POWER" switch to OFF to turn off the display. If the display is
left on, charging will take longer.
HINT
• The first time the "POWER" switch is cycled ON after charging is completed, a message
detailing the results of the charging will be displayed.
• If an operation which cannot be carried out is attempted during charging, a warning
message will be displayed.

J. If the error warning indicator on the CCID stays on during charging, press the reset button on
the CCID. If the error warning indicator does NOT turn off after the reset button is pressed,
an electrical leakage may be occurring in the path to the power source, or there may be a
problem with the charging cable or the charging system.

© 2013 ToyotaeBay logo Motor Sales, USA

January 2, 2013

T-SB-0002-13

Page 11 of 11

Electric Vehicle Charge Check

To Charge Vehicle with the Charging Cable (w/CCID) (Continued)
Inspection (Continued)

3. After Charging:
A. Pull the charging connector towards you while pressing the latch release button.
B. Attach the charging connector cap and close the charging port lid.
C. Remove the plug from the outlet.
CAUTION
• Hold the body of the plug when removing.
• Do NOT pull on the cable.

D. Place the charging cable in the cargo area of the vehicle.

© 2013 ToyotaeBay logo Motor Sales, USA

1

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TSB/Document ID: T-SB-0002-13

Replacement Service Bulletin Number:

MFR Communication Date: 2013-01-02

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Communication Type: Service Bulletin/Repair Instructions

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