NHTSA ID Number: 10133836
Manufacturer Communication Number: T-SB-0391-08 Rev
TSB/Document Date: 2018-04-23
Summary
This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific information to help correct pulling complaints.
T-SB-0391-08
Rev1
December 24, 2008
Repair Manual Supplement: Vehicle Pulling to One Side
Service
Category
Section
Alignment/Handling Diagnoses
Market
USA
Applicability
YEAR(S)
MODEL(S)
2002 – 2014
4Runner, Avalon,
Camry, Corolla,
Highlander, Land
Cruiser, Prius, RAV4,
Sequoia, Sienna,
Solara, Tacoma,
Tundra
2007 – 2014
Camry HV, FJ Cruiser
2002 – 2005
Celica, Echo, MR2
Spyder
2006 – 2014
Highlander HV
2003 – 2014
Matrix
2002 – 2008,
2010
Solara
2009 – 2014
Venza
2004 – 2014
Yaris
ADDITIONAL INFORMATION
REVISION NOTICE
February 20, 2013 Rev1:
• Applicability has been updated to include 2010 – 2014 model year Toyota
vehicles.
Any previous printed versions of this bulletin should be discarded.
© 2013 Toyota Motor Sales, USA
Page 1 of 16
T-SB-0391-08
Rev1
December 24, 2008
Page 2 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
SUPERSESSION NOTICE
The information contained in this bulletin supersedes the following SBs:
• ST005-01: Applicability has been updated to include 2008 – 2009 model year Toyota vehicles.
• SU001-08: Applicability has been updated to include all 2002 – 2009 model year vehicles.
Service Bulletin Nos. ST005-01 and SU001-08 are Obsolete and any printed versions should be
discarded. Be sure to review the entire content of this bulletin before proceeding.
Introduction
This bulletin contains general vehicle pulling diagnosis and repair procedures along with specific
information to help correct pulling complaints.
This information supplements Repair Manual procedures when the symptoms are:
• The driver holds the steering wheel without exerting steering effort while driving straight ahead,
the vehicle drifts to the right or the left.
• While driving straight ahead, the driver has to steer either to the right or the left to maintain
straight driving.
Warranty Information
OP CODE
DESCRIPTION
TIME
044184
Preliminary Check & Road Test
0.6
Combo A
Switch Front Tire/Wheel & Road Test
0.5
Combo B
Reverse the Front One Side Tire
0.7
Combo C
Check Front Wheel Alignment
1.2
Combo D
Adjust Front Wheel Alignment
0.7
Combo E
Adjust Camber Setting
0.7
420091
Dismount and Mount Tire and Balance
Wheel and Tire Assembly
0.5
Combo A
Each Additional Wheel
0.3
OFP
T1
T2
31
99
45046-09020
42611-08010
NOTE
OP Code 044184 and the above combination codes apply to all models with the EXCEPTION of
Combo E for the MR2 Spyder model.
© 2013 Toyota Motor Sales, USA
Rev1
T-SB-0391-08
December 24, 2008
Page 3 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
Warranty Information (Continued)
APPLICABLE WARRANTY
• This repair is covered under the Toyota Comprehensive Warranty. This warranty is in effect for
12 months or 20,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
Contents
This bulletin is divided into the following sections:
• Wheel Alignment and Tire Characteristics
• Repair Procedure Flow Chart
• Repair Procedure
• Important Notice
• Troubleshooting
• Vehicle Pulling Caused by Wheel Alignment
• Vehicle Pulling Caused by Tire Conicity
• Camber Adjustment Method
© 2013 Toyota Motor Sales, USA
T-SB-0391-08
Rev1
December 24, 2008
Page 4 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
Wheel Alignment & Tire Characteristics
1. Relationship Between Wheel Alignment and Vehicle Pulling to One Side
When the cross camber or caster of the front wheel alignment is large, it can cause vehicle
pulling.
WHEEL ALIGNMENT
DIRECTION OF VEHICLE PULLING
Camber
Vehicle Pulls in Direction of Wheel with Increasing Camber Value (Figure 1)
Caster
Vehicle Pulls in Direction of Wheel with Decreasing Caster Value (Figure 2)
Figure 1. Camber
1
Straight-ahead Driving
2
© 2013 Toyota Motor Sales, USA
Direction of Pull
T-SB-0391-08
Rev1
December 24, 2008
Page 5 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
Wheel Alignment & Tire Characteristics (Continued)
Figure 2. Caster
1
Front
5
Driving Force
2
Caster Trail (Small)
6
Reactive Force
3
Caster Trail (Large)
7
Steering Axis
4
Direction of Pull
8
Center of Tire – Road Contact Area
If the cross camber or caster is within the specified range (30’ or less), noticeable vehicle pulling
will not occur due to side-to-side differences in camber or caster.
NOTE
On a flat road, if the cross camber or caster is 30’ or less and the steering wheel is held
without exerting steering effort for 109 yards (100 m) when driving at 62 mph (100 km/h), the
alignment-induced drift distance is approximately 1.64 feet (0.5 m).
2. Relationship Between Tire Characteristics and Vehicle Pulling to One Side
When radial tires are rotating, they have the characteristic of generating force in the lateral
direction between the tire and the road surface. This lateral force is comprised of two factors:
• Ply-steer, which changes direction according to the rotation direction of the tires.
• Conicity, which is generated in a fixed direction regardless of the tire rotation direction.
If these lateral forces are too strong, vehicle pulling will occur.
© 2013 Toyota Motor Sales, USA
Rev1
T-SB-0391-08
December 24, 2008
Page 6 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
Wheel Alignment & Tire Characteristics (Continued)
A. Ply-Steer
Lateral force due to ply-steer is produced by the construction of the belts inside the tire tread.
With radial tires, the wire of the belt is slanted as shown in the illustration below. Thus, it is
in the lateral direction that tire tread easily changes shape (stretches), and lateral force is
generated between the tire and the road surface in the lateral direction.
Figure 3.
1
Easily Stretched Direction
4
Belt
2
Rotation Direction
5
3
Ply-Steer (Direction of Force Generation Varies
According to Tire Rotation)
NOTE
Lateral force from ply-steer prevents vehicle drift caused by road slant, so in many cases
lateral force to the left is provided to compensate for road slant to the right.
© 2013 Toyota Motor Sales, USA
T-SB-0391-08
Rev1
December 24, 2008
Page 7 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
Wheel Alignment & Tire Characteristics (Continued)
Figure 4.
B. Conicity
Conicity is lateral force resulting from uneven
formation of the left and right sides of the
tire. The direction the lateral force is exerted
depends on the hardness of the side walls and
the difference in height between the left/right
sides of the tire.
NOTE
• In the case of vehicle pulling caused
by tires, the lateral force which is
exerted as a result of conicity has the
greatest effect. On a flat road, if the
steering wheel is held without exerting
steering effort for 109 yards (100 m)
when traveling at 62 mph (100 km/h),
the vehicle may drift as much as 5 feet
(1.5 m).
1
Hard Part
2
Conicity (Direction is Fixed Regardless of
Direction of Tire Rotation)
• When vehicle pulling is due to conicity,
the amount of drift can be reduced and
the direction of drift can be changed
by changing the location of the tire or
reversing the tire when installing it on
the wheel.
© 2013 Toyota Motor Sales, USA
T-SB-0391-08
Rev1
December 24, 2008
Page 8 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
Repair Procedure Flow Chart
Figure 5.
* Select a flat road where the vehicle can be driven in a straight line for 109 yards (100 meters) at
a constant speed of 35 mph (56 km/h). Please confirm safety and set the steering wheel to
its straight position. Drive the vehicle in a straight line for 109 yards (100 meters) at a
constant speed of 35 mph (56 km/h) without exerting steering effort on the steering wheel.
• Steering Off Center: The vehicle goes straight but the steering wheel has some angle.
• Steering Pull: The vehicle does NOT go straight.
© 2013 Toyota Motor Sales, USA
Rev1
T-SB-0391-08
December 24, 2008
Page 9 of 16
Repair Manual Supplement: Vehicle Pulling to One Side
Repair Procedure
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: T-SB-0391-08 Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2013-02-20
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS
, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations
- 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.