Warranty Information
Policies and Procedures Bulletin

Number: VWP-17-12

Subject: “Extended Emissions Warranty” Limited Warranty
Extension for 3.0L TDI Vehicles Gen. 2.1 SUV
(Model Year 2013-2014 Touareg)

Date: Nov. 1, 2017
This document modifies the
Volkswagen Warranty Policies
and Procedures Manual.

For Volkswagen 3.0 L TDI Generation 2.1 SUV vehicles repaired by the emissions modification recall, the
following warranty extension is applicable.
“Extended Emissions Warranty” Limited Warranty Extension
The Limited Warranty Extension is applicable to 3.0L TDI vehicles Generation 2.1 SUV with engine code CNRB.
Warranty Period
The warranty period for the “Extended Emissions Warranty” limited warranty extension shall be the greater of:
1) 10 years or 120,000 miles, whichever occurs first, from the vehicle’s original in-service date; or
2) 4 years or 48,000 miles, whichever occurs first, from the date and mileage of the emissions modification.
The vehicle's original in-service date is defined as the date the vehicle was delivered to either the original purchaser
or the original lessee; or if the vehicle was first placed in service as a "demonstrator" or "company" car, on the date
such vehicle was first placed in service.
Transferability
This limited warranty extension is fully transferable to subsequent owners.
What is Covered Under this Limited Warranty Extension
The "Extended Emissions Warranty" limited warranty extension consists of two parts, the Emission Control System
Warranty and the Engine Long Block Warranty.
Emission Control System Warranty
The emissions control system warranty covers all components that are replaced as part of the emissions modification
and any component that can reasonably be impacted by effects of the emissions modification, including the OBD
System and any malfunctions detected by the OBD systems. A detailed list of parts or systems included in the
warranty are listed in the Emission Control System Warranty tables below.1
Engine Long Block Warranty
The engine long block warranty shall cover the engine sub-assembly that consists of the assembled block,
crankshaft, cylinder head, camshaft, and valve train. A complete list of parts included in the warranty is provided in
the Engine Long Block Warranty table below.2

Page 1 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
What is Not Covered Under this Limited Warranty Extension
This Limited Warranty Extension does not cover:
► Any damage or malfunctions caused by installation of non-EPA or non-CARB certified emissions related parts,
including such damage or malfunction to parts needed for proper diagnosis of a covered part.
► Damage or malfunctions caused by outside influence, such as damage due to an accident, or vehicle misuse or
neglect.
Warranty Extension Coverage Limitations
The warranty and maintenance information that came with the owner's vehicle contains information on the limited
warranties applicable to their Volkswagen model. Owners should read these limited warranties carefully to determine
their warranty rights and obligations, as this information also applies to the coverage provided to them in this
warranty extension.
Vehicle Eligibility
To determine if a vehicle repaired by the emissions modification recall is eligible for the “Extended Emissions
Warranty” limited warranty extension, check the VIN in ElsaPro > Vehicle Data. If the warranty extension is
applicable to the vehicle, the "Enhanced Coverage" section of the "Vehicle Data" screen in ElsaPro will be populated
with the warranty extension parameters.
SAGA Warranty Claim Type
Dealers must use claim type G14 when submitting warranty claims for the “Extended Emissions Warranty” limited
warranty extension.
Loaner Vehicle Applicability
The cost or provision of a loaner vehicle for this warranty extension is applicable for warranty service lasting longer
than 3 hours.

Claim Type

A1A

Service Number

CU02

Damage Code

0010

Damage Location

Blank

Part Manufacturer Code

MOB

Outside Labor Operation

CU020000

Causal Indicator

Select Outside Labor Operation

Questions or Concerns
Contact the Warranty Helpline at 1-866-306-8447 or warranty.helpline@vw.com with questions or concerns related
to this limited warranty extension.

Page 2 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
1

Emission Control System Warranty
FOR GENERATION 2.1 VEHICLES (Model Year 2013 -2014 Touareg)

Exhaust After Treatment System Components:
Oxygen Cat (DOC) Catalyst

Post- Catalyst NOx Sensor (G687)

Diesel Particulate Filter

PM Sensor

DeNox (SCR) Catalyst

Differential Pressure Sensor (G505)

Urea/AdBlue Pump

Exhaust Gas Temperature Sensor Upstream Turbocharger (G448)

Urea/AdBlue Dosing Valve (N474)

Exhaust Gas Temperature Sensor Upstream DOC (G495)

Urea/Adblue Control Module (J880)

Exhaust Gas Temperature Sensor Upstream PM Trap (G235)

Urea/Adblue Supply Line

Exhaust Gas Temperature Sensor Downstream PM Trap (G648)

Urea/Adblue Tank

Exhaust Gas Temperature Sensor Downstream LP EGR Cooler (G648)

Oxygen Sensor (G39)

Urea/Adblue Tank Heater/Level & Temp Sensor (G684 & G685)

Pre- Catalyst NOx Sensor (G687)
Fuel System Components:
High Pressure Fuel Pump (HPFP)

Fuel Tank

High Pressure Injection Lines

Diesel Glow Plug (Q10-Q15)

High Pressure Injection Line (Rail to Rail)

Diesel Glow Plug (Pressure Sensing)

High Pressure Injection Line (Rail to Pump)

Diesel Glow Plug Control Unit (J179)

High Pressure Injection Line (Rail to Return)

High Pressure Fuel Sensor (G247)

High Pressure Injector (N30-N33, N83, N84)

Pressure Regulating Valve (On Fuel Rail, N276)

High Pressure Fuel Rail (Left)

Cylinder Pressure Sensors (Cyl 2 & 5 - G678 & G681)

High Pressure Fuel Rail (Right)

Fuel Metering Unit (N290)

Electric Fuel Pump

Fuel Temperature Sensor (G81)

Fuel Pump Control Module (J538)

Fuel Pump Relay (J17)

EGR System Components:
EGR Valve

EGR Connecting Pipe (EGR Cooler to Air Duct)

EGR Motor (V338)

EGT Sensor in EGR Cooler

EGR Cooler

EGR Temperature Sensor (G98)

EGR Cooler Bypass Valve

EGR Solenoid

EGR Cooler Switch Over Valve (N381)

EGR Pressure Converter

EGR Bypass Valve

EGR Switch Over Valve (N345)

Exhaust Manifold (Left)

EGR Actuator (Potentiometer G212)

Exhaust Manifold (Right)

Intake Manifold

EGR Connecting Pipe (EGR cooler to Turbocharger)
Turbocharger System Components:
Turbocharger

Charge Air Cooler (Right)

Charge Air Cooler (Left)

Throttle Body

Page 3 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Throttle Valve

Turbo Pressure Pipe (Right Charge Air Cooler to Pressure Hose)

Turbo Pressure Pipe (Pressure Hose to Turbocharger)

Turbo Pressure Pipe (Charge Air Tube to Turbo Pressure Hose)

Pressure Hose

Turbo Pressure Hose (Turbo Pressure Hose to Throttle Valve)

Connecting Pipe

Turbo Pressure Pipe (Charge Air Tube to Throttle Valve)

Air Pipe (Left Charge Air Cooler to Pressure Hose)

Boost Pressure Sensor

Turbo Charge Air Tube

Boost Pressure Actuator (VTG J724)

Turbo Pressure Pipe (Air Pipe to Pressure Hose)

Charge Air Pressure & Intake Air Temperature Sensor (G31 & G42)

Turbo Pressure Pipe (Left Charge Air Cooler to Charge Air Tube)

Throttle Valve Position Sensor/Module (J338)

Turbo Pressure Pipe (Charge Air Tube to Right Charge Air Cooler)
OBD System Components:
Mass Air Flow Sensor (G70 )

CAN: PM Sensor

Camshaft Position Sensor (G40)

CAN: Powertrain CAN (ECU/TCU)

Crankshaft Position Sensor (Engine Speed Sensor G28)

CAN: Gateway Control Unit

Engine coolant temp (Main Sensor G62)

CAN: Transmission Control Module (TCM)

Throttle Position Sensor (G185 & G79)

CAN: Instrument Cluster

Brake light Switch (F47)

CAN: Brake Unit

Engine Wiring Harness

CAN: NOx Sensor

Engine Off Timer

Reduced Oil Pressure Switch

CAN: Ambient Air Temperature Sensor

Oil Pressure Switch

CAN: Body Control Module (BCM)

Oil Level/Temperature Sensor (G266)

CAN: Vehicle Speed Sensor

Oil Pressure Regulator (N428)

Engine Control Unit and Transmission Control Unit
Engine Control Unit (ECU/EDC J623)

Transmission Control Unit (TCU)

2

Engine Long Block Warranty
FOR GENERATION 2.1 VEHICLES (Model Year 2013 -2014 Touareg)
Engine Long Block Components:

Engine Long Block

Cylinder Head (Cyl 1-3)

Block/Crankcase

Cylinder Head (Cyl 4-6)

Crankshaft

Cylinder Head Gasket

Crankshaft Bearing (Upper)

Cylinder Head Cover

Crankshaft Bearing (Lower)

Oil Pump

Crankshaft Oil Seal

Oil Pump Gasket

Balance Shaft

Oil Pan (Upper)

Balance Shaft Chain

Oil Pan (Lower)

Page 4 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Warranty Information
Camshafts

Piston Rings

Camshaft Bearing

Piston Pin

Intake Valve

Connecting Rod

Exhaust Valve

Connecting Rod Bearing (Upper)

Piston

Connecting Rod Bearing (Lower)

Page 5 of 5
© 2017 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual
property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this
document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.