NHTSA ID Number: 10133442
Manufacturer Communication Number: Emissions Recall
TSB/Document Date: 2018-04-16
Summary
3.0L TDI vehicles were equipped with undisclosed Auxiliary Emission Control Devices which are not permitted by emissions regulations. Install updated engine control module (ECM) software, transmission control module (TCM) software and hardware to bring affected vehicles into regulatory compliance. Updated work procedure and added link to repair video.
Select “Complete/Continue” after the
control module adaptation, action 23XX note
appears.
NOTE
Using Bluetooth for this action is PROHIBITED!
Damage caused to electronic components (e.g. ECM,
TCM, etc.) during the SVM flash process is not covered.
•
Enter the corrective action code (SVM code) as
listed below.
SVM code
4066
•
Select “Accept” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 28 of 37
•
Select “Complete/Continue” to begin the
software update process.
•
Observe flash process and follow any on-screen
prompts to complete the test plan.
NOTE
•
It is IMPERATIVE that ALL of the ignition
cycle on/off delay requests are fulfilled in their
entirety during this flash process .
•
Failing to wait for the ignition on/off timing
cycle to complete (progress bar and
countdown timer ) before cycling
the ignition on/off MAY damage a control
module.
•
Damage to control modules as a result of
failing to wait the specified time displayed by
the progress bar and countdown timer
are NOT covered under this action.
•
When the SVM update is complete a confirmation
message is displayed .
•
Select “Complete/Continue” .
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 29 of 37
•
Switch
the
ignition
off,
“Complete/Continue” .
•
The green check mark indicates the test plan was
successfully carried out.
then
select
NOTE
In the event of a Flash Malfunction!
In the event of a flash error or malfunction, STOP. DO
NOT exit the scan tool, attempt the flash again, or
continue further in the test plan. Create a VTA ticket and
allow the VW
Technicians Helpline to provide direction
with flash failures.
•
At the end of the diagnostic session, Select “Send”
and follow the prompt for sending the log
on-line.
NOTE
RISK of Non-payment!
Diagnosis logs must be sent on-line after the flash
process to be considered for reimbursement.
TIP
Technicians may find it helpful to also store the log on
a USB stick for back-up.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 30 of 37
TIP
When exiting GFF, it is important to select “No”
.
Proceed to Section G
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 31 of 37
Section G – Supplemental Vehicle Emissions Control Information Label
Install Supplemental Vehicle Emissions Control
Information Label
TIP
•
The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.
•
Label must NOT cover any existing label(s).
•
Label must be installed in location shown.
•
Photo documentation of label installed is
required.
•
Open the hood.
•
Clean the surface where the label is to be
installed .
•
Install the Supplemental Vehicle Emissions
Control Information (VECI) label according to the
chart below on the underside of the hood or onto
the core support. The Supplemental Vehicle
Emissions Control Information (VECI) label and
TDI Recall Proof of Completion label should be
placed next to each other so that a single
photograph can capture both labels.
Vehicle
Label part number
MY 2013
059 010 533 BD
MY 2014
059 010 533 BE
NOTE
DO NOT Cover ANY existing labels!
Proceed to Section H
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 32 of 37
Section H – TDI Recall Proof of Completion Label
Install TDI Recall Proof of Completion label
TIP
•
The surface where the label is to be installed
must be clean, dry, and free from oil residue
prior to installing the label.
•
Label must NOT cover any existing label(s).
•
Photo documentation of label installed is
required.
•
Clean the surface where the Vehicle Emission
Control Information Label where the TDI Recall
Proof of Completion label is to be installed.
•
Fill out completely the Recall Code, Dealer Code,
and Repair Date.
•
Affix the TDI Recall Proof of Completion label and
verify that the correct part number is being
installed according to chart below onto the
underside of the hood or onto the core support.
The TDI Recall Proof of Completion label and
Supplemental Vehicle Emissions Control
Information (VECI) label should be placed next to
each other so that a single photograph can
capture both labels.
Vehicle
Label part number
MY 2013 - 2014
7P0 010 023 B
NOTE
DO NOT Cover ANY existing labels!
•
Apply clear overlay (provided)
•
Close the hood.
Proceed to Section I
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 33 of 37
Section I – Service Modification Documentation Requirements
Job Roles Summary:
•
Service Consultant – Initiates validation tool.
•
Service Technician –
modification requirements.
•
Manager – Validates the modification was properly
completed.
•
Dealer Representative/Cashier – Prints receipt,
fuel economy label and delivers to customer.
•
Warranty Administrator – Enters claim into the
SAGA system.
Completes
service
TIP
To access the interactive forms go to the TDI Settlement
Program microsite on vwhub.com. Then Select the “TDI
IN-FORM” Button from the lower left side of the microsite
navigation.
•
Enter the “TDI IN-FORM” tool
•
Enter the VIN for the vehicle that requires
documentation.
TIP
The VIN can be manually typed in or using an iPad or
iPhone running i0S 9+, the camera can be used to scan
the VIN Barcode.
Please note ambient lighting, camera quality, etc. may
impact the effectiveness of the VIN scanning feature.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 34 of 37
TIP
After the VIN has been entered, the system will
automatically validate that it is a TDI VIN. This will be
indicated by a green check mark that will appear next to
the VIN.
•
Validate the VIN is correct for the vehicle, then click
the “Submit” button .
•
Select “Service Modification Documentation Form”
.
•
Follow the on-screen prompts completely.
NOTE
RISK of Non-payment!
Not using the IN-FORM tool to document and validate
the modification will stop the processing of payment for
your dealership even if the modification has been
completed.
TIP
Upon completion of the Service Modification
Documentation Form, the Manager must validate the
repair in the IN-FORM tool.
Proceed to Section J
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 35 of 37
Section J – Parts Return
Parts Return/Disposal
SCR Catalyst:
•
The SCR Catalyst must be tagged with a blue zip
tie and returned in order to be
considered for core charge reimbursement.
All other parts:
•
Properly store (retain), destroy or dispose of
removed parts in accordance with all state and local
requirements, unless otherwise indicated and/or
requested through the Warranty Parts Portal
(WPP).
All Work Complete
Proceed to Section K for California Only
Section K – California Only Requirements
CALIFORNIA ONLY Requirements for Emissions Campaigns Having Customer Notification
The California Air Resources Board and the Department of Motor Vehicles (DMV) require emissions-related
campaigns to be completed prior to vehicle registration renewal. When campaign work is done you must provide
the owner with a signed “Vehicle Emission Recall – Proof of Correction” certificate (RC EMIS_CAL VW
).
Certificates can be ordered at no cost online via the Compliance Label Ordering portal at www.vwhub.com.
TIP
Ensure owners are aware of the importance of retaining the completed certificate for their records. It should be
mailed to the California DMV only upon request.
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 36 of 37
Appendix A – Warnings and Safety Precautions
WARNING
•
Danger of eye injury, wear protective eyewear.
WARNING
Note the following when working on the whole exhaust system:
•
Wear gloves (for example rubber gloves, not cloth gloves) and protective eyewear to prevent any harmful
contact with the skin and eyes - risk of injury.
•
Do not remove the exhaust gas temperature sensor - risk of injury.
WARNING
The reducing agent can cause skin irritation.
•
To prevent large amounts of reducing agent from leaking out when opening the metering line, wait for the
recirculation process to be completed.
•
Avoid contact with skin and eyes! Wear protective gloves!
•
If reducing agent should get on your skin, wash it off immediately with soap and water.
•
If reducing agent gets in your eye, rinse the eye for several minutes with water.
•
Never inhale or swallow the reducing agent!
•
Should you swallow any reducing agent, rinse your mouth, drink plenty of water and contact a doctor
immediately.
Appendix B – 3.0L Gen 2.1 Parts Kit
Kit
7P0 298 099 X
Gen 2.1 Kit
Part Number
7P0 254 400 BX
7L5 253 115 C
1K0 253 141 AF
N 91130802
N 01024713
4H0 131 113 A
3C0 253 725
059 906 261
Part Description
Exhaust Pipe With Catalyst And Adapters
Gasket
Dual Clamp
Shouldered Hex Nut
Replacement Stud/Bolt
Injector For Reduction Agent
Retaining Clamp
PM Sensor
Quantity
1
1
1
3
3
1
1
1
Diagram
Location
1
5
2
4
6
7
9
3 / 11
The repair information in this document is intended for use only by skilled technicians who have the proper tools, equipment and training to correctly and safely maintain your vehicle. These
procedures are not intended to be attempted by “do-it-yourselfers,” and you should not assume this document applies to your vehicle, or that your vehicle has the condition described. To
determine whether this information applies, contact an authorized Volkswagen
dealer. 2017 Volkswagen
Group of America, Inc. All Rights Reserved.
November 2017
23V6 Page 37 of 37
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TSB/Document ID: Emissions Recall
Replacement Service Bulletin Number:
MFR Communication Date: 2017-11-14
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
MFR Component System:
MFR Component Subsystem:
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