00 SD Creator: How to setup and use the SD Creator for obtaining vehicle software updates via the
MirrorServer
00 17 06 2047812/3 December 18, 2017. Supersedes Technical Service Bulletin Group 00 number 17-96 dated
June 20, 2017 for reasons listed below.
Model(s)

Year

VIN Range

Vehicle-Specific Equipment

Q3

2015 - 2016

All

MIB2

A3, A4, A5,
Q5, and TT

2016 - 2020

All

MIB2

A6, A7, A8,
Q7, and R8

2012 - 2020

All

MIB2

Condition
REVISION HISTORY
Revision

Date

Purpose

3

-

Revised Service (Added information to “How to select the correct SD Card”)

2

06/20/2017

Revised Service (Added QR code)

1

06/07/2017

Initial publication

The purpose of this bulletin is to explain the SD creator program: how to set the program up and use it.

Page 1 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Technical Background
Since the introduction of the MIB2 system, some software
updates are now available to download via the SD creator
program (Figure 1). The Service section explains the
process of setting up and using the SD creator program. If
the program cannot be installed due to IT restrictions, then
the SD Cards containing the software updates will be
available for purchase via the Parts department.

Figure 1. SD Creator.

Production Solution
Not applicable.

Service
Required equipment:
 ODIS Tester (Program can only run on ODIS Tester off the VWGoA Corporate network)
 Valid MirrorServer Certificate installed on ODIS Tester (Certificate must not be expired)
 Blank SD card, with enough capacity, to download the software update files
 Part number of the software update. This can be found in the TSB or within ETKA.

Page 2 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Time to setup program for the first time on the ODIS machine:


Approximately 5 minutes

Please see the following video: https://audiexternal.kzoplatform.com:443/swf/player/341 (Figure 2).

Figure 2. QR Code for
Supporting Video.
Time to download software onto SD card:
 The time varies based on the type of internet connection, but typical download time is around 1hr with a
3MB/s stable download connection. Keep in mind your times can vary greatly based on the time of day due to
heavy usage periods for the Internet Service Provider.
How to select the correct SD Card:
The first step is to obtain a blank SD card with enough space required for the software update. Typical SD card
sizes are listed below, but always reference the original TSB which suggests the software update. When the
download process is started, the SD creator program will format and wipe all data from the SD card. Please
make sure to backup any important data which is already installed on the SD card before starting the download
process. It is important to note the download process cannot be started without an SD Card installed in the ODIS
machine.
 MIB1 High: 2-4GB
 MIB2 High Scale: 2-4GB
 MIB2 High Nav: 4-8GB
 RMC: 2-4GB
 FPK: 1-2GB
The internal SD card slot on a 6150A cannot be used due to the slow read rate. The SD Creator will not allow
any SD card to be used when placed in the internal SD card slot of a 6150A due to the slow read rate of the slot.
Alternatively, the user can use a USB-to-SD card adapter that can be inserted into one of the USB 2.0 ports of
the computer. When choosing an adapter, ensure the adapter is at least USB 2.0 compliant (USB 3.0 will work
as well).

Page 3 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Installing the SD Creator (IT Administrator help may be required):
 Using an ODIS tester, open a web browser and navigate to
https://mirrorserver2.vwhub.com/dav/BTAC/Trade-Retail/Tools/SD-Creator/
 If prompted for a security certificate then select the MirrorServer certificate for the machine.
 Within this folder you will find the “SD Creator” install program labeled “setup_V1.0.exe”. Click on this file
and save it to the desktop or other folder on the machine. If you are unable to download this file then please
contact your IT administrator.
 Once the file has successfully downloaded, install the program onto the ODIS tester by double clicking the
file labeled “setup_V1.0.exe”. If IT policies restrict the installation of programs on the ODIS tester then please
ask the IT administrator to perform the install.
 The AUDI AG created installation instructions and user manual are located in the same directory and is
labeled “2017_03_21_Benutzerhandbuch_SD_Creator_V_1.0_EN_.pdf”.
Once the program is installed it will place an
icon labeled “SD Creator” on the desktop:
 Open the application by double clicking the
icon.
 When prompted, select the drive letter for the
SD card (Figure 3 – item 1).
 Enter the support email address,
“SDCreatorSupport@audi.com” (Figure 3 –
item 2).
 Select the MirrorServer certificate by selecting
“Select certificate…” (Figure 3 – item 3).
 Enter the MirrorServer address (Figure 3 –
item 4) by using “mirrorserver2.vwhub.com”
(without quotes). Once set, the user can later
verify this setting in the server section listed
under the “settings” tab.
 Select “Audi” in the “Brand” drop down menu
after item 4.
 Uncheck the box for “Show this dialog on
every launch” and select “Next”.

Figure 3. Initial Setup Screen.

Page 4 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Note:
When the “Support” button is pressed (Figure 4),
an email will automatically be generated along
with any error logs (also automatically attached).
In the email, type a brief description of the error
experienced and then send the email. The email
will be sent to the support team at AoA.

Figure 4. Support button.

Using the SD Creator to download the software update files
 You will need the SD card part number listed in the Required Parts and Tools section of the original software
update TSB or by searching ETKA.
 Enter this part number into the “Part number” field with NO SPACES. The program will automatically find the
software files on the MirrorServer if entered correctly.
 For instance, if the SD card part number is 4M0 906 961 AE, then enter “4M0906961AE” into the part number
field. The program will automatically divide the part number and insert periods.
 Reference pages 15-18 of the user manual if you have any troubles with using the program.
 “2017_03_21_Benutzerhandbuch_SD_Creator_V_1.0_EN_.pdf”.
Tip: Typical setup time to download the data and have a working SD card is about 1-2hrs depending on
network speed. *Because of this, prepare the SD card long before starting the repair*
Steps used by SD creator once the download is started:
1. When you select the “Play/Start” button, the program will first format the SD card
2. Next the program will start the download of software files from the MirrorServer and save them on the local
hard drive. Each file is broken up into approximately 100MB chunks and the program will check the files oneby-one to ensure they are not corrupted. If the internet connection is interrupted during the download, then
any of the files can become corrupted. If this happens the entire process will need to be started over,
beginning with the part number entry.
3. Once all the files are downloaded, they will be unpacked to the hard drive and extracted to the SD card.
4. The files are encrypted, thus you cannot manually unpack the files. The SD creator program must perform
the unpacking.
5. The SD creator will attempt to eject the SD card. Sometimes this fails. If this happens, then manually eject
the card from the ODIS machine.
6. From this point the SD card is okay to use in the MMI.

Page 5 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.

Warranty
This TSB is informational only and not applicable to any Audi Warranty.

Additional Information
All parts and service references provided in this TSB (2047812) are subject to change and/or removal. Always
check with your Parts Department and service manuals for the latest information.
©2017 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.

Page 6 of 6
© 2017 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.