Kia Motors America, Inc.
Corporate Headquarters

111 Peters Canyon Road, Irvine, CA 92606-1790 USA

PRODUCT IMPROVEMENT CAMPAIGN
April 2, 2018
Dear Kia Sportage Owner:
Kia Motors America, Inc. is conducting a Product Improvement Campaign to install improved metal fuel tank straps
on certain 2005-2007 MY Kia Sportage vehicles.
Why is Kia Conducting this Campaign?
Vehicles that are driven in areas where road salt is heavily used are more susceptible to corrosion. Although there
have been no customer complaints about any corrosion to the fuel tank straps on your model vehicle, Kia has
decided to do a product improvement campaign to replace those straps. The improved straps will increase the
long term durability of these parts.
What Will Kia Do?
Your Kia dealer will replace the metal fuel tank straps with new improved parts at no cost to you.
What Should You Do?
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Please contact your Kia dealership to schedule an appointment to have this product improvement campaign
performed. The actual time required to repair your vehicle depends on the dealer’s work load; therefore,
we recommend scheduling a service appointment to minimize inconvenience. Present this notice to your
dealer at the time of your appointment.

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To find your nearest dealer, visit www.kia.com and click the “Find Dealer” button in the upper
right corner (“Dealers” on a mobile device). You can also use the QR code below with your
mobile device to access this information (see the bottom of this letter for more information
about QR code use):

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If you drive in a state which uses road salt during the winter snow and ice, it is important that you follow
the instructions in the “Underbody Maintenance” section of your owner’s manual regarding washing off the
underbody of your vehicle on a regular basis to limit the corrosive effects of road salt.

Have You Changed Your Address Or Sold Your Kia?
If you have changed your home address, sold your Kia vehicle, or no longer own your vehicle, please complete the
attached prepaid “Change of Address/Ownership” card and mail it to us.
What If You Have Other Questions?
If your dealer does not respond to your service request in a timely manner, we suggest that you call Kia’s Consumer
Assistance Center at 1-800-333-4542.
Sincerely,
Consumer Affairs Department
QR Code Use:
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A QR Code is a square, 2-dimensional barcode that can be read by mobile devices loaded with an appropriate barcode or QR Code Reader App. The app reads the
barcode image and then launches/uploads the specific information the code contains, such as URLs, text, photos, videos.
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With a mobile device, download a QR Code Reader App. With many devices, you can do this through an app store or marketplace.

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Open the QR Code Reader App on your mobile device. The app will utilize your device’s camera. Center the code in the camera viewing area. With some apps, the URL
or other information will automatically load when the code is recognized. For others, you may have to snap or take a picture of the QR Code. Refer to the QR Reader
Code App instructions.