Bulletin No.: 03-00-89-013H
Date: Jan-2013

Subject:

Electronic Component Exchange Program Update (U.S. and Canada Only)

Models:

2013 and Prior GM Passenger Cars and Trucks

This bulletin is being revised to change the information referring to the administrative allowance. Please discard Corporate
Bulletin Number 03-00-89-013G (Section 00 – General Information).
The administrative allowance for electronic components exchanged through the Electronic Exchange Program is 0.2 hr handling allowance and $25 net amount.
The component R&R labor time and the 0.2 hr administrative allowance should be included in the labor hours field. The $25 net amount should be submitted in
the net item administrative allowance field. This net amount compensation is intended to compensate the Parts Department's effort during the exchange
process. For further information, please refer to Article 1.5.10 of the Service Policies and Procedures Manual.
For Canadian dealerships only: In the event that a mobile service is provided at the dealership, the R&R labor time and the $25 net amount are NOT to be
claimed; however, the 0.2 hr administrative allowance is claimed once per warranty repair/exchange.
This administrative allowance applies to the following labor operation numbers or failed part codes when an exchange has been performed:

GM Dealer Labor Operations
R0733

Radio Control Assembly Replacement

R0734

Radio, Video, Audio Disc Player, and
Navigation Information Display Replacement

R0760

Radio Replacement

R0780

Tape Player – Remove, Repair and Replace
Tape Player

R0799

Radio Control Module Replacement

R0800

Audio System Transceiver Module
Replacement

R0804

Human Machine Interface (HMI) Control
Module

R0830

CD (Compact Disc) Player (Remote) –
Remove and Replace

R0839

Navigation Map Disc Player Replacement

R0840

Remote Compact Disc Player Replacement

1

R3100

Head-Up Display Replacement

R3120

Night Vision Components – Camera
Assembly – Replace

R3125

Night Vision Components – Display, Head
Up – Replace

R5105

Navigation Interface Module Replacement

R5140

Module, Vehicle Interface Unit VIU/VCIM –
Replace

R5143

Communication Interface Module
Replacement

R5505

Navigation Information Display Replacement

R5520

Video Disc Player Replacement

R5535

Module, Mobile Entertainment Data
Cartridge Player – Replace

R5536

Cartridge, Mobile Entertainment Data –
Replace

R5537

Multimedia Player Interface Module
Replacement

R5540

Video Entertainment System Components –
Console, Rear Overhead – Replace

R5554

Video Display Replacement

R5557

Video Disc Player Replacement - Front Seat
Head Restraint

R5562

Audio/Video Interface Module Replacement

R5600

Digital Radio Receiver Replacement

N4180

Instrument Cluster Replacement

Important: To ensure product availability for all GM customers, and to avoid being invoiced for a non-return product fee, failed cores must be returned to the
ESC within thirty (30) days.
Note: The Electronic Exchange Program does not currently include dealer-installed GM Accessories - such as headrest DVD systems or portable overhead
DVD systems. Rather, components for these systems are released for service through GM Customer Care and Aftersales (GMCC&A).
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.

WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
2