NHTSA ID Number: 10133111
Manufacturer Communication Number: PI1141
TSB/Document Date: 2018-04-16
Summary
This preliminary information bulletin explains the new model features.
Trailer Towing
Trailer Towing
The vehicle is neither designed nor intended to tow a trailer or another vehicle.
Warranty Information — Roadside Assistance — Concierge and Cadillac Shield — Cadillac Online Owner
Center — Cadillac Owner Centre (Canada)
Warranty Information
The Cadillac ELR has multiple warranty coverages as follows:
–
3 Year OnStar® Directions and Connections with Turn-by-Turn Navigation Included.
–
4 Year/50,000 mile (80,000 km) bumper to bumper United States or Canadian Base Warranty Coverage.
–
4 Year/50,000 mile (80,000 km) Cadillac Premium Care Maintenance Program
–
6 Year/70,000 mile (110,000 km) Powertrain Warranty.
–
8 Year/100,000 mile (160,000 km) High Voltage Battery
and EREV Component Warranty.
–
10 Year/150,000 mile (241,400 km) High Voltage Battery and EREV Component Warranty (California Emission States).
–
15 Year/150,000 mile (241,400 km) PZEV emissions warranty (California Emission States).
Roadside Assistance
Roadside Assistance provides every Cadillac owner with the advantage of contacting a Cadillac advisor and, when appropriate, a Cadillac-trained dealer
technician who can provide on-site services, including towing service, battery jump-starting, lock-out service, fuel delivery and flat tire assistance. Services are
provided for up to 6 Years/70,000 miles (110,000 km), whichever occurs first.
For Roadside Service call:
–
U.S.: 1-800-224-1400.
–
Canada: 1-800-882-1112.
–
Text Telephone (TTY) Users (U.S. Only): 1-888-889-2438.
–
Service is available 24 hours a day, 365 days a year.
Roadside Assistance and OnStar®
If you have a current OnStar® subscription, press the OnStar® button and the vehicle will send your current GPS location to an OnStar® Advisor who will
speak to you, assess your problem, contact Roadside Assistance and relay your exact location so you will get the help you need. ELR owners will get access to
OnStar® services like Turn-by-Turn Navigation, Hands-Free Calling, Vehicle Diagnostics, Automatic Crash Response and Stolen Vehicle Assistance. OnStar’s
premium Directions & Connection package comes standard on the Cadillac ELR for one year. To learn more about OnStar® services, press the OnStar®
button, refer to your Owner Manual, call 1-888-466-7827 or Go to: www.OnStar.com (United States). In Canada, Go to: www.OnStar.ca
Concierge and Cadillac Shield
Should you need to ask a question, make a comment, or request additional information about your Cadillac ELR, contact your Dedicated Cadillac Concierge
Team that has been trained in White Glove Service — Call 1-855-4-CAD-ELR (1-855-422-3357). In Canada, contact Cadillac Customer Care by calling 1-888446-2000.
Cadillac Online Owner Center (United States)
Go to: www.my.cadillac.com for access to the Cadillac Owner Center, which features online Owner Manuals, Warranty Manuals, maintenance information,
service records, and more.
Cadillac Owner Centre (Canada)
Go to: www.cadillacowner.ca to chat live with online help representatives, locate owner resources such as lease-end, financing, and warranty information.
Retrieve favorite articles, quizzes, tips, and multimedia galleries organized into the Features and Auto Care Sections. Download Owner Manuals and find
Cadillac recommended maintenance services.
Cadillac ProductSource Videos United States
The Cadillac ProductSource videos are accessed through the GM Center of Learning website. Go to: https://www.gmproductsource.com/gm.aspx
If you experience difficulties, contact the Center of Learning Help Desk. Go to: www.centerlearning.com
23
Cadillac ProductSource Launch & Product Knowledge Video Training in Canada
In Canada, please log in through Global Connect. Go to: "GM Pro ProductSource" Training on the Canadian LMS
Required Product Training
The majority of the systems found on the Cadillac ELR are taught in GM’s core curriculum from a conceptual theory and operation perspective.
To access all of the available Training Courses visit the following website:
–
In the United States Go to: www.centerlearning.com
–
In Canada Go to: www.gmprocanada.com
Notice: Once the initial Required Service Training Courses are completed, Technicians MUST enroll (or be wait listed) in order to participate in
the Required #18420.06H-R2 Hands-On Training Course and the #18420.10D-R2 Virtual Classroom Training (VCT) Course.
Required Service Training Courses — United States
Required Course Name
Course Number and Description
Cadillac ELR Introduction
#18420.20W Cadillac ELR Introduction (Web-Based)
EREV Introduction and Safety
#18420.01W-R2 EREV Introduction and Safety (Web-Based)
High Voltage Energy Storage Systems
#18420.02W-R2 High Voltage Energy Storage Systems (WebBased)
EREV High Voltage (HV) Disable Procedure
#18420.02T1-R2 (Web-Based)
Advanced Technology Vehicle Power Electronics
#18420.03W-R2 Advanced Technology Vehicle Power Electronics
(Web-Based)
Advanced Technology Transmission
#18420.04W-R2 Advanced Technology Transmission (WebBased)
Advanced Technology Vehicle Supporting Systems
#18420.05W-R2 Advanced Technology Vehicle Supporting
Systems (Web-Based)
Electric Vehicle Systems Diagnosis and Service
#18420.06D1-R2 Electric Vehicle Systems Diagnosis and Service
(VCT)
Electric Vehicle Systems Diagnosis and Service — Session 2
#18420.06D2-R2 Electric Vehicle Systems Diagnosis and Service
— Session 2 (VCT)
You MUST complete the above prerequisites in order to enroll (or be wait listed) and participate in the following courses:
Electric Vehicle and Transmission: Diagnosis and Service
#18420.06H-R2 Electric Vehicle and Transmission: Diagnosis and
Service (Hands-On Training)
PRIOR to servicing the HV battery, the Technician would need to complete the following course:
High Voltage Battery Internal Service
#18420.10D-R2 High Voltage Battery Internal Service (VCT)
Notice: Once the initial Required Service Training Courses GMCL are completed, Technicians MUST enroll (or be wait listed) in order to
24
participate in the remaining courses.
Required Service Training Courses GMCL — Cadillac ELR Training Path — Canada
Required Course Name
Course Number and Description
Cadillac ELR Introduction
#18420.20W Cadillac ELR Introduction (Web-Based)
EREV Introduction and Safety
#18420.01W EREV Introduction and Safety (Web-Based)
High Voltage Energy Storage
#18420.02W High Voltage Energy Storage (Web-Based)
EREV High Voltage Disable Procedure
#18420.02T1 EREV High Voltage Disable Procedure (Web-Based)
Advanced Technology Vehicle Power Electronics
#18420.03W Advanced Technology Vehicle Power Electronics
(Web-Based)
Advanced Technology Vehicle Transmission
#18420.04W Advanced Technology Vehicle Transmission (WebBased)
Advanced Technology Vehicle Supporting Systems
#18420.05W Advanced Technology Vehicle Supporting Systems
(Web-Based)
Electric Vehicle Systems Diagnosis and Service — Session 1
#18420.05D1 Electric Vehicle Systems Diagnosis and Service —
Session 1 (VCT)
Electric Vehicle Systems Diagnosis and Service — Session 2
#18420.05D2 Electric Vehicle Systems Diagnosis and Service —
Session 2 (VCT)
You MUST complete the above prerequisites in order to enroll (or be wait listed) and participate in the following courses:
Electric Vehicle Battery Diagnosis and Service
#18421.16H Electric Vehicle Battery Diagnosis and Service (HandsOn Training)
Electric Vehicle Supporting Systems Diagnosis and Service
#18422.16H Electric Vehicle Supporting Systems Diagnosis and
Service (Hands-On Training)
PRIOR to servicing the HV battery, the Technician would need to complete the following courses:
EREV Battery Internal Servicing
#18421.05D-OD EREV Battery Internal Servicing (On Demand
VCT)
High Voltage Battery Section Diagnosis & Servicing
#18421.09D High Voltage Battery Section Diagnosis & Servicing
(VCT)
Special Tools
Notice: As communicated in the ELR Participation Agreement, dealers must have the required special tools to service the EREV system.
Commencing in early December 2013, specific ELR dealers (that have not previously been shipped EREV special tools) will have 2014 Cadillac ELR
Essential Tools & Chargers shipped to them.
Tool #
Description
25
EL-49976
Battery Pack Lifting Fixture
(On-Car Service)
EL-50554
Tester, Voltage Disable Assurance Harness Set
(On-Car Service)
EL-50209
Covers, Battery Connector
(On-Car Service)
DT-50301
Installer, Axle Seal (Lt and Rt), and Ext Housing Axle Bearing
(On-Car Service) & (Unit Repair - Drive Unit)
DT-47800-10
Kit, Bolts and Spacers, Shim Selection
(Unit Repair - Drive Unit)
DT-49098
Remover, Input & Output Clutch Pack Retaining Ring
(Unit Repair - Drive Unit)
DT-49229
Installer, Transfer Shaft Bearings (Conv Hsg Side & Case Side) &
Output Clutch Pack (Center Support) Bearing
(Unit Repair - Drive Unit)
DT-49230
Remover, Transfer Shaft Bearing Set (Conv Hsg Side & Case Side)
& Output Carrier Brg
(Unit Repair - Drive Unit)
DT-49261
Installer, Input Shaft Seals (2 Teflon® Rings)
(Unit Repair - Drive Unit)
DT-49263
Installer, Diff Brg Cups, Pump & Sun Gear Bearings
(Unit Repair - Drive Unit)
DT-49266
Remover, Differential Bearing Cup, Case Side
(Unit Repair - Drive Unit)
DT-49468
Installer, Output Clutch Housing Retaining Ring
(Unit Repair - Drive Unit)
DT-49830
Installer/Pilot Differential Bearing-used w/DT-47928-2 Installer
(Unit Repair - Drive Unit)
J-22928-B
Installer, Drive Motor Rotor Bearing
(On-Car Service) & (Unit Repair - Drive Unit)
DT-50302-A
Lifter, Rotor & Stator Assembly
(On-Car Service) & (Unit Repair - Drive Unit)
DT-50834
Sizer, Resolver B Teflon® Seal
(Unit Repair - Drive Unit)
26
EL-48571-A
Pinout Box, Battery
(Battery Diagnostics)
EL-48571-25
Harness, Battery Pin-out Box Adapter
(Battery Diagnostics)
EL-50211
Harness, Low Voltage Jumper
(Battery Diagnostics)
EL-50812
Plugs, Battery Leak Test
(Battery Internal Controls Service)
GE-50385
Adapter, Battery Pack Coolant Passage Pressure Test
(Battery Internal Controls Service)
GE-50389
Adapter, Quick Connect Assembly
(Battery Internal Controls Service)
EL-48264-A
Adapter Bar, Battery Section Lifting
(Battery Pack Section Service)
EL-50115
Battery Section Lifting Adapters
(Battery Pack Section Service)
EL-50325
Covers, Battery HV Internal Terminal Post
(Battery Pack Section Service)
EL-50332
Tool, Battery Load Leveling
(Battery Pack Section Service)
EN-48488
V-Belt Tensioner Tool
(1.4L Engine Service)
EN-49941
Piston Retaining Clip Compressor
(Unit Repair - 1.4L Engine)
KM-235-6
Crankshaft Rear Main Seal Protector
(1.4L Engine Service)
KM-658-1
Crankshaft Rear Main Seal Installer
(1.4L Engine Service)
KM-952
Crankshaft Locking Pin
(1.4L Engine Service)
KM-953-A
Camshaft Timing Tool
(1.4L Engine Service)
KM-955
Locking Pins, V-Belt and Timing Tensioners
(1.4L Engine Service)
27
KM-960
Crankshaft Front Oil Seal Installer
(1.4L Engine Service)
EN-49979
Balancer Holder
(1.4L Engine Service)
KM-958
Valve Stem Seal Installer
(1.4L Engine Service)
EN-49977
Camshaft Timing Tool
(1.4L Engine Service)
CH-49459
Rear Axle Bushing Tool
(Chassis Service)
CH-50342
Bushing Replacement Hardware Kit
(Chassis Service)
KM-906-14
Front Cradle Bushing Adapter
(Chassis Service)
KM-906-42
Front Cradle & Rear Axle Bushing Adapter
(Chassis Service)
Quality Pre-Delivery Inspection (PDI) — Completely Satisfied Delivery System (CSDS)
Please be sure to review the Pre-Delivery Inspection (PDI) and Completely Satisfied Delivery System (CSDS) forms published for this vehicle. There are
several Special Inspection Items highlighted for this vehicle. Additionally the CSDS form has important customer education items that have been identified during
the Captured Test Fleet process.
–
United States Dealers should report any product issues via a Field Product Report (FPR). Refer to the latest version of Corporate Bulletin Number 0200-89-002 Information for Dealers on How to Submit a Field Product Report.
–
Canadian Dealers should report any product issues via a Product Information Report (PIR). Refer to the latest version of Corporate Bulletin Number 1000-89-006 Information for Dealers on How to Submit a Product Information Report.
Bluetooth® is a Registered Trademark of Bluetooth SIG, Inc.
Bose® is a Registered Trademark of the Bose Corporation
dexos 1™ is a Trademark of General Motors LLC
iPad® is a Registered Trademark of Apple, Inc.
iPhone® is a Registered Trademark of Apple, Inc.
iPod® is a Registered Trademark of Apple, Inc.
Intellibeam™ is a Trademark of General Motors LLC
OnStar® is a Registered Trademark of OnStar LLC
OnStar® RemoteLink™ is a Trademark of OnStar LLC
Pandora® is a Registered Trademark of Pandora Media, Inc.
"XM RADIO® is a Registered Trademark of Sirius XM Radio Inc.."
Regen On Demand™ is a Trademark of General Motors LLC
StabiliTrak® is a Registered Trademark of General Motors LLC
DuPont™ and Teflon® are Trademarks or Registered Trademarks of E. I. du Pont de Nemours and Company or its Affiliates.
28
GM bulletins are intended for use by professional technicians, NOT a "do-it-yourselfer". They are written to inform these technicians of conditions that may
occur on some vehicles, or to provide information that could assist in the proper service of a vehicle. Properly trained technicians have the equipment, tools,
safety instructions, and know-how to do a job properly and safely. If a condition is described, DO NOT assume that the bulletin applies to your vehicle, or that
your vehicle will have that condition. See your GM dealer for information on whether your vehicle may benefit from the information.
WE SUPPORT VOLUNTARY TECHNICIAN CERTIFICATION
29
- 💯【Conta.ct us for Support Directly】If you met any...
- 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
- 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
- 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
- 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
- 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
- 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
- 【FOR END USER & DIYERS】 This error code reader AL319 is...
- 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
- 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: PI1141
Replacement Service Bulletin Number:
MFR Communication Date: 2013-12-19
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
This product presentation was made with AAWP plugin.