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NHTSA ID Number: 10132483

Manufacturer Communication Number: ZG6_Toyota POL17

TSB/Document Date: 2018-04-02


Summary

Warranty Policy Bulletin: ToyotaeBay logo has received reports of customer concerns regarding the illumination of the check engine light due to moisture/water in the Air Injection Pumps and/or Air Switching Valves.


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TSB/Document ID: ZG6_Toyota POL17

Replacement Service Bulletin Number:

MFR Communication Date: 2017-09-21

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

MFR Component System:

MFR Component Subsystem:


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DISTRIBUTE TO:
 Service Manager
 Warranty Administrator

Warranty Policy Bulletin

No.:
POL17-02
Date: 06/22/2017
Page:
1 of 4
REVISED 09/21/2017

SUBJECT: WARRANTY ENHANCEMENT PROGRAM (ZG6):
WARRANTY EXTENSION FOR AIR INJECTION PUMPS &
AIR SWITCHING VALVES ON CERTAIN 2011 MY TUNDRA
AND 2011 MY SEQUOIA VEHICLES
Background
ToyotaeBay logo has received reports of customer concerns regarding the illumination of
the check engine light due to moisture/water in the Air Injection Pumps and/or Air
Switching Valves.
Applicability
The Air Injection Pumps and Air Switching Valves are covered by ToyotaeBay logo’s New
Vehicle Limited Warranty* for 3 years or 36,000 miles (whichever occurs first)
and by the California Emission Warranty** for 7 years or 70,000 miles (whichever
occurs first). However, ToyotaeBay logo is announcing a Warranty Enhancement Program
to cover repairs related to illumination of the check engine light (Malfunction
Indicator Light) due to moisture/water in the Air Injection Pumps and/or Air
Switching Valves.
This Warranty enhancement is applicable for ten (10) years from the date-offirst use, or 150,000 miles, whichever occurs first.
Not all vehicles are covered by this warranty enhancement. Verify VIN
applicability for this Warranty Enhancement by checking Technical Information
System (TIS) before completing any repairs.
Direct marketing of this Warranty Enhancement is strictly prohibited pursuant to
the ToyotaeBay logo Warranty Policy 5.21, “Warranty Solicitation.” Non-compliance of this
policy may result in a claim debit.
*This Warranty Enhancement Program is subject to all of the terms and conditions set forth in the
ToyotaeBay logo New Vehicle Limited Warranty. For example, damage from abuse, an accident, theft
and/or vandalism, or repairs to vehicles which are currently or were previously titled as “scrap,”
“salvage,” or “dismantled” is not covered by the New Vehicle Limited Warranty or this Warranty
Enhancement pursuant to Warranty Policy 4.17, “What Is Not Covered by the ToyotaeBay logo New
Vehicle Limited Warranty”.
**The California Emission Warranty coverage only applies to certain states and certain model
year/engine type Tundra and Sequoia vehicles. Please refer to ToyotaeBay logo Warranty Policy 4.7 for
additional information.

ToyotaeBay logo Warranty Policy Bulletin

POL17-02
06/22/17
REVISED 09/21/17
2 of 4

Technician Training Requirements
The repair quality of covered vehicles is extremely important to ToyotaeBay logo. All
dealership technicians performing this repair are required to successfully
complete the most current version of the E-Learning course “SC17A - Safety
Recall and Service Campaign Essentials”. To ensure that all vehicles have the
repair performed correctly; technicians performing this repair are required to
currently hold at least one of the following certification levels:



Engine Expert
HybrideBay logo Expert
Master
Master Diagnostic Technician

Claims for repairs that were performed by non-qualified technicians are subject to
debit.
Claim Submission
Note: If the vehicle is still under the New Vehicle Limited Warranty, submit the
repair as a Regular warranty claim.
Claim
Type

Model

2011
Tundra
Repair
Program
2011
Sequoia

Engine

Opcode

1GR-FE

1UR-FE/
3URFE/FBE

OFP

Description

Labor Time

17610-0P010

Inspect Air
Injection
System +
replace air
injection
pump & ASV
& air pump
inlet

4.0 hr./vehicle

CHG29A
17610-0S010

Please ensure this electronic bulletin is printed and distributed to those
designated as well as any other appropriate personnel.

ToyotaeBay logo Warranty Policy Bulletin

POL17-02
06/22/17
REVISED 09/21/17
3 of 4

Replacement Parts
All parts replaced for this repair are subject to warranty parts recovery.
Model and
Engine

11MY
Tundra
(1GR-FE)

11MY
Tundra &
Sequoia
(1UR-FE)

11MY
Tundra &
Sequoia
(3UR-FE)

11MY
Tundra &
Sequoia
(3UR-FBE)

Part Number

Description

Quantity

17610-0P010

PUMP ASSY, AIR

1

25701-31014

VALVE SET,EMISSION CONTROL, NO.1

1

25702-31014

VALVE SET,EMISSION CONTROL, NO.2

1

17621-0S012
17377-38010
17377-0S010
17610-0S010

INLET, AIR PUMP

1

GASKET, AIR TUBE

4

PUMP ASSY, AIR

2

25701-38100

VALVE SET,EMISSION CONTROL, NO.2

1

25702-38050

VALVE SET,EMISSION CONTROL, NO.1

1

17621-0S012

INLET, AIR PUMP

1

17376-38030
17377-38010
17377-0S010
17610-0S010

GASKET, AIR TUBE,No.1

2

GASKET, AIR TUBE

2

PUMP ASSY, AIR

2

25701-38064

VALVE ASSY, ELECTRIC AIR CONTROL

1

17621-0S012
17377-38010
17377-0S010
17376-38020

INLET, AIR PUMP

1

GASKET, AIR TUBE

2

GASKET, AIR TUBE,No.1

2

17171-0S030

GASKET, INTAKE MANIFOLD

2

17610-0S010

PUMP ASSY, AIR

2

25701-38064

VALVE ASSY, ELECTRIC AIR CONTROL

1

17621-0S012
17377-38010
17377-0S010
17376-38020

INLET, AIR PUMP

1

GASKET, AIR TUBE

2

GASKET, AIR TUBE,No.1

2

17171-0S020

GASKET, INTAKE MANIFOLD

2

Please ensure this electronic bulletin is printed and distributed to those
designated as well as any other appropriate personnel.

ToyotaeBay logo Warranty Policy Bulletin

POL17-02
06/22/17
REVISED 09/21/17
4 of 4

Technical Instructions (Repair Procedures)
Technical instructions can be found in T-SB-0160-11, please refer to TIS for
additional information.

Customer-Paid Repairs or Replacement of Components
If a customer has previously paid for the repair to address the condition
described above, please have them mail a copy of the repair order, proof-ofpayment, and proof-of-ownership to the following address for reimbursement
consideration:
ToyotaeBay logo Customer Experience Center - TSR
ToyotaeBay logo Motor Sales, USA, Inc.
c/o ToyotaeBay logo Motor North America, Inc.
P O Box 259001 – SSC/CSP Reimbursements
Plano, Texas 75025-9001
The customer name, address, and telephone number(s) should be included in
the request. The customer should allow 4-6 weeks for processing.

Please ensure this electronic bulletin is printed and distributed to those
designated as well as any other appropriate personnel.

1


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