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NHTSA ID Number: 10132470

Manufacturer Communication Number: T-SB-0273-17

TSB/Document Date: 2018-04-02


Summary

TSB: Some 2016 ? 2017 model year Tacoma vehicles may exhibit a squeak noise from the rear leaf spring when traveling over speed bumps or with movement from loading and unloading the suspension. Follow the Repair Procedure below to address this condition.


T-SB-0273-17

August 17, 2017

Rear Suspension Silencer Pad Squeak Noise
Service
Category

Suspension

Section

Rear Suspension

Market USA

Applicability
YEAR(S)

MODEL(S)

ADDITIONAL INFORMATION

2016 - 2017

Tacoma

VDS(s): AX5GN, AZ5CN, BZ5DN, CZ5AN,
DZ5BN, EZ5CN, FZ5DN, GZ5AN, HZ5BN,
RX5GN, RZ5CN, SX5EN, SZ5AN
Engine(s): 2TR, 2GR
Drive Type(s): 2WD, 4WD
Body Type(s): C CAB, D CAB
Transmission(s): 5MT, 6MT, 6AT

Introduction

Some 2016 – 2017 model year Tacoma vehicles may exhibit a squeak noise from the rear leaf
spring when traveling over speed bumps or with movement from loading and unloading the
suspension. Follow the Repair Procedure below to address this condition.

Warranty Information
OP CODE

DESCRIPTION

TIME

OFP

T1

T2

SU1608

Spring Silencer Pad (R & R Per Side)

0.8

482#0-0###0*

91

41

*For OFP, use the rear spring assembly part number for the vehicle that is being repaired.

APPLICABLE WARRANTY
This repair is covered under the ToyotaeBay logo Powertrain Warranty. This warranty is in effect for 60
months or 60,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.

Parts Information
PART NUMBER
PREVIOUS

04007-39104

PART NAME

QTY

Spacer Kit, RR Spring

1*

NEW

*Each kit includes 5 pads per leaf pack assembly. If both sides are to be replaced, order 2 kits.

© 2017 ToyotaeBay logo Motor Sales, USA

Page 1 of 6

T-SB-0273-17

August 17, 2017

Page 2 of 6

Rear Suspension Silencer Pad Squeak Noise
Repair Procedure
Verify Source of Squeak Noise

1. Confirm noise is present by jouncing the rear suspension.
A. Lift the vehicle by the frame to allow the rear suspension to hang.
B. Place a rag between the spring insulator and the leaf spring.
C. Lower the vehicle and jounce the vehicle. If the noise goes away, the source of the noise
is the leaf spring pad.
2. After isolating ALL pads using rags, if the noise continues to persist, then the noise is NOT
from the leaf spring pad. This Service Bulletin does NOT apply. Continue diagnosis using the
applicable repair manual.

NOTE
Perform the following procedures on both the RH and LH sides of the vehicle.
Spring Pad Removal

1. Lift the vehicle by the frame to allow the rear suspension to hang.
2. Using a pry bar, separate the two smaller C-clips located at each end.
3. Using a pry bar or large flat screwdriver,
separate the No. 1 and No. 2 leaves.

Figure 1.
1

NOTICE
Be careful NOT to scratch the spring
surface with the pry bar, pick, punch,
screwdriver or other tools. Wrap the tool
with electrical tape to protect the leaf
from scratches.

2
3

1

No. 1 Leaf

2

No. 2 Leaf

3

No. 3 Leaf

© 2017 ToyotaeBay logo Motor Sales, USA

T-SB-0273-17

August 17, 2017

Page 3 of 6

Rear Suspension Silencer Pad Squeak Noise
Repair Procedure (Continued)
Spring Pad Removal (Continued)

4. Use a pry bar as a wedge to hold the leaf
spring apart when removing the spring pad.

Figure 2.

5. Use a pick, punch, or screwdriver to push
upward on the spring silencer pad from the
underside of the spring pack through the
access hole.

Figure 3.

6. Push the spring pad up high enough to use a sharp-edged chisel to break the stem.
7. Remove the OLD leaf spring pad and discard.
8. Using brake cleaner or equivalent, completely remove ALL grease and dirt between the
leaf springs.
NOTE
Remove ALL grease and grease residue. DO NOT APPLY GREASE TO THE PAD AND
SPRING SURFACE.
Do NOT install the new pad at this point. Due to tight clearances of the leaf spring pack,
installation procedure is a separate step.
© 2017 ToyotaeBay logo Motor Sales, USA

T-SB-0273-17

August 17, 2017

Page 4 of 6

Rear Suspension Silencer Pad Squeak Noise
Repair Procedure (Continued)
Spring Pad Removal (Continued)

9. Using a pry bar or large screwdriver,
separate the No. 2 and No. 3 leaves.

Figure 4.
1

2
3

1

No. 1 Leaf

2

No. 2 Leaf

3

No. 3 Leaf

10. Use a pick, sharp-edged chisel, or a screwdriver to push upward on the spring silencer pad
from the underside of the spring pack through the access hole.
11. Push the spring pad up high enough to use a punch to break the stem.
12. Remove the OLD leaf spring pad and discard.
13. Using brake cleaner or equivalent, completely remove ALL grease and dirt between the
leaf springs.

© 2017 ToyotaeBay logo Motor Sales, USA

T-SB-0273-17

August 17, 2017

Page 5 of 6

Rear Suspension Silencer Pad Squeak Noise
Repair Procedure (Continued)
Spring Pad Installation
Figure 5.

1

7
2

5

4

3

6
6

1–5

See Correlating Steps Below

6

Silence Pad Location

7

Front of Vehicle

1. Install the NEW spring pad into the No. 3 leaf pack. It may be necessary to use another pry bar
to seat the spring pad into the mounting hole on the leaf spring assembly.
2. Pry open the gap between the No. 1 and No. 2 leaves.
3. Install the NEW spring pad into the No. 2 leaf pack. It may be necessary to use another pry bar
to seat the spring pad into the mounting hole on the leaf spring assembly.
4. Repeat for the front pad and then for the leaf spring on the opposite side.

© 2017 ToyotaeBay logo Motor Sales, USA

T-SB-0273-17

August 17, 2017

Page 6 of 6

Rear Suspension Silencer Pad Squeak Noise
Repair Procedure (Continued)
Spring Pad Installation (Continued)

5. Using a C-clamp, compress the C-clip back into its original position. Check the clearance to
ensure no contact is made. Repeat on other side (2 clips in total).
Figure 6.
1

1

2

3

1

Clip

2

84 mm Max

3

0.5 mm (Min), 4.5 mm (Max)

6. Test drive vehicle to verify repair.

© 2017 ToyotaeBay logo Motor Sales, USA

1

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TSB/Document ID: T-SB-0273-17

Replacement Service Bulletin Number:

MFR Communication Date: 2017-08-17

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: SUSPENSION

MFR Component System:

MFR Component Subsystem:


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