OQveus
L-SB-0109-14 December 12, 2014 Technical Service Information Bulletin

2AZ-FXE Engine Oil Consumption Inspection Procedure

Service
Category Engine/Hybrid System
Lexus Supports i

Section Lubrication Market USA ASE Certification
Applicability

YEAR(S) MODEL(S) ADDITIONAL INFORMATION

2010 — 2012 HS250H Engine(s): 2AZ

VDS(s): BB1BA

Introduction

Some 2010 — 2012 model year HS 250h vehicles equipped with 2AZ-FXE engines may exhibit
engine oil consumption. The piston assembly has been changed to minimize oil consumption.
Use the Inspection Procedure in this bulletin to confirm this condition.

Production Change Information

This bulletin applies to vehicles produced BEFORE the Production Change Effective VIN

shown below.
MODEL PLANT ENGINE PRODUCTION CHANGE EFFECTIVE VIN
HS 250h Kyusyu 2AZ-FXE JTHBB1BA#C2051654

Required Tools & Equipment

REQUIRED TOOLS & MATERIAL aty
ILSAC GF-4 Multi-grade SAE OW-20 or SW-20 8 aloes
Paint Pen, Tamper Tape, Zip Ties or Equivalent (for indicating tampering) As Needed

NOTE

Lexus recommends TydenBrooks™
55 x 20 mm KR Partial Residue Securi

http: /iwww.tydenbrooks.com for ordering information.)

© 2014 Lexus, a division of Toyota Motor Sales, USA Page 1 of 5

OQveaus L-SB-0109-14 December 12, 2014 Page 2 of 5

2AZ-FXE Engine Oil Consumption Inspection Procedure

Warranty Information

OP CODE DESCRIPTION TIME OFP Ta | 12
NIA Not Applicable to Warranty - _ > =

Inspection Procedure

NOTE

+ In some cases, a P030# (cylinder # misfire detected) DTC may also be set as a result of
oil consumption.

* This bulletin does NOT cover the cost of an oil change. !f the vehicle is approaching Toyota
recommended service interval mileage at the start of the test, recommend an oil change at
customer cost fo ensure valid test results.

Confirm Engine Oil Consumption Condition
1. Confirm customer complaint and request for Engine Oil Consumption Test.
2. Fill oil to “Full” mark shown on dipstick.
3. Mark the following locations to prevent/indicate tampering during the test.
* Dipstick
* Oil Drain Plug
° Fill Cap
* Oil Cooler Line
° Oil Filter

HINT
Use paint pen, tamper tape, zip ties, or equivalent on locations specified above.

NOTE

Lexus recommends TydenBrooks™ 55 x 20 mm KR Partial Residue Security Seals, as shown
in Figures 1 and 2.

© 2014 Lexus, a division of Toyota Motor Sales, USA

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2AZ-FXE Engine Oil Consumption Inspection Procedure

inspection Procedure

Confirm Engine Oil Consumption Condition (Continued)

© 2014 Lexus, a division of Tayota Motor Sales, USA

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2AZ-FXE Engine Oil Consumption Inspection Procedure

inspection Procedure

Confirm Engine Oil Consumption Condition (Continued)

4. Complete Section A of the “Engine Oi! Consumption Test” at the end of this bulletin.

NOTE

Attach the completed “Engine Oi! Consumption Test” to Repair Order. It will be used later in
the Inspection Procedure. This form will also be required for warranty submission.

5. Return the vehicle to the customer advising them to return for inspection in 1100 — 1300 miles.

NOTE

Advise customer if they do NOT return inside the 1100 - 1300 mile range, the results
will be void.

When Vehicle Returns after 1100 - 1300 Miles
1. Check the dipstick to confirm oil level is NOT full.
+ If full, this bulletin does NOT apply. Return the vehicle to the customer.
* If NOT full, proceed to step 2.

2. Add 1 quart of oil from the quart container.

IMPORTANT

Fill engine with oil from 1 quart container to ensure accurate volume measurement.

3. Start engine and warm up to operating temperature.
4. Turn OFF the engine, and let the vehicle rest for 5 minutes.
5. Check the dipstick to confirm oil level.

+ Ifabove full, this bulletin does NOT apply. Drain to the “Full" level, remove any tamper tape
residue from the vehicle, and return to the customer.

6. Complete Section B of the “Engine Oi! Consumption Test” at the end of this bulletin.

©2014 Lexus, a division of Toyota Motor Sales, USA

@Qveus L-SB-0109-14

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2AZ-FXE Engine Oil Consumption Inspection Procedure

Engine Oi! Consumption Test

COMPLETE AT TIME OF CUSTOMER COMPLAINT

CLICK HERE for Interactive Form

VIN:

Model:

Model Year:

SECTION A: TESTING PROCEDURE PART 4

4. Mileage of Vehicle: |

2. What was used to prevent/indicate tampering
{paint pen, tamper tape, zip ties, etc.)?

4, Please indicate oil level on Dipstick below after filling
to “Full.”

3. Please initlal to indicate the following locations were
marked to prevent/indicate tampering.

a. Dipstick

b. Ol Drain Plug

c. Fill Cap

d. Oil Cooler Line

e. Oil Filter

5. | certify that the above information in Section A of this form Is accurate.

Print Name:

Signature:

Date:

NOTE

Keep this form attached to Repair Order. Additional information will be needed (Section 8) when the vehicle returns.

SECTION B: TESTING PROCEDURE PART 2

1, Mileage of Vehicle:

NOTE

If mileage difference between section A and B is NOT within 1100 — 1300 miles, test results are void.

2. Please Initial to confirm the following locations
were NOT tampered with.
NOTE
lf locations helow appear to be tampered with,
write “Void” in box.

3. After adding 1 quart oil to vehicle (from quart container)
Indicate oll level below.

a, Dipstick

b. Oil Drain Plug

_c._Fill. Cap

d, Oil Cooler Line

e. Oil Filter

4. I certify that the above Information In Section B of this form is accurate.

Print Name:

Signature:

Date:

© 2014 Lexus, a division of Toyota Motor Sales, USA