NHTSA ID Number: 10132229
Manufacturer Communication Number: T-SB-0020-13 Rev
TSB/Document Date: 2018-04-02
Summary
Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer to enter and start the vehicle without using a mechanical key. To ensure the system is operating properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the proper operation of the Smart Key system prior to vehicle delivery.
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TSB/Document ID: T-SB-0020-13 Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2013-08-23
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
T-SB-0020-13
Rev2
February 8, 2013
Smart Key System Check During PDS
Service
Category
General
Section
Pre-Delivery Service
Market
USA
Applicability
YEAR(S)
MODEL(S)
2014
4Runner, Avalon,
Avalon HV, Camry,
Camry HV, Corolla,
Highlander, Highlander
HV, Land Cruiser,
Prius, Prius C, Prius
PHV, Prius V, RAV4,
RAV4 EV, Sequoia,
Sienna, Venza
ADDITIONAL INFORMATION
REVISION NOTICE
August 23, 2013 Rev2:
• Vehicle applicability has been updated to include 2014 model year Corolla and
RAV4 EV vehicles.
April 23, 2013 Rev1:
• The Inspection Procedure has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2014 model year vehicles are equipped with a Smart Key system, which allows the customer
to enter and start the vehicle without using a mechanical key. To ensure the system is operating
properly, the Smart Key functions (Smart Entry and Smart Start) should be inspected during
Pre-Delivery Service (PDS). The following inspection procedure has been developed to confirm the
proper operation of the Smart Key system prior to vehicle delivery.
NOTE
Check ALL of the Smart Keys using this procedure.
© 2013 Toyota
Motor Sales, USA
Page 1 of 6
T-SB-0020-13
Rev2
February 8, 2013
Page 2 of 6
Smart Key System Check During PDS
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Inspection Procedure
1. Remove ALL Smart Keys from the vehicle.
NOTE
The remaining keys need to be a minimum of 3 feet (1 meter) away from the vehicle.
2. Check Smart Entry function at all the doors.
NOTE
Smart Key MUST be in actuation area No. 1 for this check (see Figure 1 below).
© 2013 Toyota
Motor Sales, USA
Rev2
T-SB-0020-13
February 8, 2013
Page 3 of 6
Smart Key System Check During PDS
Inspection Procedure (Continued)
Figure 1.
A
1
1
1
2
1
2
1
1
1
1
4
3
4
4
A
4 Door Sensor Vehicles
2
Actuation Area No. 2
B
2 Door Sensor Vehicles
3
Lock Sensor Button
1
Actuation Area No. 1
4
Lock Sensor Area
© 2013 Toyota
Motor Sales, USA
B
T-SB-0020-13
Rev2
February 8, 2013
Page 4 of 6
Smart Key System Check During PDS
Inspection Procedure (Continued)
A. Locking operation:
Push the lock button/lock sensor on the outside door handle. All the doors should lock
simultaneously. At this time, one beep will be heard and the turn signal lights will flash once.
B. Unlocking operation:
NOTE
After checking the lock function, wait at LEAST 3 seconds before checking the
unlock function.
Grasp the outside door handle (sensors are located on the underside of the door handles).
At this time, two beeps will be heard and the turn signal lights will flash twice.
NOTE
Only the driver’s door unlocks when the driver’s door handle is grasped. All the doors
unlock when any door handle other than the driver’s door handle is grasped.
3. Check the Wireless Door Lock function.
Using the remote outside of the vehicle, confirm that all doors can be locked and unlocked
using the wireless remote.
© 2013 Toyota
Motor Sales, USA
Rev2
T-SB-0020-13
February 8, 2013
Page 5 of 6
Smart Key System Check During PDS
Inspection Procedure (Continued)
4. Check Smart Start function from inside the vehicle.
NOTE
Smart Key MUST be in actuation area No. 2 for this check (see Figure 2 below).
Figure 2.
A
1
1
1
1
2
1
2
1
1
1
A
4 Door Sensor Vehicles
1
Actuation Area No. 1
B
2 Door Sensor Vehicles
2
Actuation Area No. 2
A. Check for proper activation of the “ENGINE START/STOP” switch.
(1) Make sure the gear selector lever is in the “P” position.
© 2013 Toyota
Motor Sales, USA
B
T-SB-0020-13
Rev2
February 8, 2013
Page 6 of 6
Smart Key System Check During PDS
Inspection Procedure (Continued)
(2) Without depressing the brake pedal,
press the “ENGINE START/STOP” switch
and confirm the mode changes properly.
From the “OFF” mode:
Figure 3. Engine Start/Stop Switch
• Press once. The power supply mode
is in the “ACC” mode.
• Press twice. The power supply
mode is in the “IG-ON” mode.
1
2
2
• Press three times. The power supply
mode is in the “OFF” mode.
NOTE
If the “ENGINE START/STOP” switch
illuminator blinks in amber, refer to
the Repair Manual.
1
Light Off
2
Light On
B. Check the engine start/stop operation.
(1) Make sure that the gear selector lever is in the “P” position.
(2) When depressing the brake pedal, check that the green engine switch illuminator
comes on, and push the “ENGINE START/STOP” switch to start the engine.
(3) Push the switch again to stop the engine.
NOTE
When the “ENGINE START/STOP” switch is turned OFF with the gear selector lever in a
position other than “P,” the vehicle electrical system will be in the “ACC” mode. When the
door is opened, the Smart Key System Warning Buzzer will sound indicating that the
electrical system is not “OFF” when exiting the vehicle. This may result in a discharged
battery. Be sure to turn OFF the engine AFTER shifting the gear selector lever to the
“P” position.
Checking Procedure:
• Shift the gear selector lever to the “P” position (or check that the gear selector lever
is in the “P” position).
• Press the “ENGINE START/STOP” switch once and check that the indicator light
goes OFF.
5. Repeat steps 2 – 4 with each Smart Key.
© 2013 Toyota
Motor Sales, USA
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