NHTSA ID Number: 10132073
Manufacturer Communication Number: S-SB-0039-13
TSB/Document Date: 2018-04-02
Summary
Customers with vehicles equipped with the premium head unit (BeSpoke powered by Zypr?) who use an iPhone 4 or 4S that has been updated to iOS 7 may experience a blank display when using the BeSpoke source on the head unit. Pioneer has revised the 2013 model year ?BeSpoke powered by Zypr?? head unit software to work with an iPhone 4/4s with iOS 7 to address this condition.
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TSB/Document ID: S-SB-0039-13
Replacement Service Bulletin Number:
MFR Communication Date: 2013-11-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:SOFTWARE
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
S-SB-0039-13
November 18, 2013
BeSpoke Software Update for iOS 7 Compatibility
Service
Category
Audio/Visual/Telematics
Section
Audio/Video
Market
USA
Applicability
YEAR(S)
MODEL(S)
2013
FR-S, iQ, tC, xB, xD
ADDITIONAL INFORMATION
Introduction
Customers with vehicles equipped with the premium head unit (BeSpoke® powered by Zypr™) who
use an iPhone® 4 or 4S that has been updated to iOS 7 may experience a blank display when using
the BeSpoke® source on the head unit. Pioneer has revised the 2013 model year “BeSpoke® powered
by Zypr™” head unit software to work with an iPhone 4/4s with iOS 7 to address this condition.
NOTE
This head unit software update only addresses the iPhone 4/4s with iOS 7 compatibility. There are
no added features or enhancements as a result of this update. Customers who do not use or plan
to use the iPhone 4 or 4s BeSpoke source will not benefit from this update.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
AU1303
R & R Radio Assembly
0.4
PT546-18130
87
74
NOTE
Prompt return of the radio assemblies is critical in supporting the Warranty Exchange Program, so
please return them as soon as possible. Please refer to Toyota
Warranty Policy and Procedures,
“Policy 4.29: Scion Audio Exchange Warranty Dealer Float Program (Scion Models Only).”
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
© 2013 Toyota Motor Sales, USA
Page 1 of 5
November 18, 2013
S-SB-0039-13
Page 2 of 5
BeSpoke Software Update for iOS 7 Compatibility
Parts Information
PART NUMBER
PT546-18130
PART NAME
QTY
®
1
BeSpoke Premium Audio
NOTE
The radio MUST be ordered through the Pioneer Exchange Program to qualify for warranty
coverage.
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Plastic Pry Tool Kit*
00002-06020-01
1
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
* Essential SST.
Repair Procedure
1. Confirm the vehicle head unit is the “BeSpoke®
powered by Zypr™” model.
Figure 1..
2. Confirm the software version.
A. Cycle ignition to ACC.
© 2013 Toyota Motor Sales, USA
November 18, 2013
S-SB-0039-13
BeSpoke Software Update for iOS 7 Compatibility
Repair Procedure (Continued)
B. Press and hold the Audio button and cycle
the Headlight Switch 3 times to enter the
Diagnostic Mode.
Figure 2.
C. Select Service Information.
Figure 3.
D. Select Version Information.
Figure 4.
© 2013 Toyota Motor Sales, USA
Page 3 of 5
November 18, 2013
S-SB-0039-13
Page 4 of 5
BeSpoke Software Update for iOS 7 Compatibility
Repair Procedure (Continued)
E. Select Push.
Figure 5.
F. Confirm current version is older than
new version.
Figure 6.
• If the current version is 32400SU, STOP –
this bulletin does NOT apply.
• If the current version is 32300SU or older,
proceed to the next step.
3. Replace the radio assembly.
Refer to the Technical Information System (TIS), applicable model and model year
Accessories Installation:
NOTE
Scion radio assembly replacement is NOT in the Repair Manual.
• 2013 FR-S:
Audio/Visual/Telematics – Audio/Video – “2013 SCION FR-S Audio (Premium w/ Bespoke)
PT546-18130 Rev. B”
• 2013 iQ:
Audio/Visual/Telematics – Audio/Video – “2013 SCION iQ Audio (Premium w/ Bespoke)
PT546-18130 Rev. A”
• 2013 tC:
Audio/Visual/Telematics – Audio/Video – “2013 SCION tC Audio (Premium w/ Bespoke)
PT546-18130 Rev. A”
© 2013 Toyota Motor Sales, USA
S-SB-0039-13
November 18, 2013
Page 5 of 5
BeSpoke Software Update for iOS 7 Compatibility
Repair Procedure (Continued)
• 2013 xB:
Audio/Visual/Telematics – Audio/Video – “2013 SCION xB Audio (Premium w/ Bespoke)
PT546-18130 Rev. A”
• 2013 xD:
Audio/Visual/Telematics – Audio/Video – “2013 SCION xD Audio (Premium w/ Bespoke)
PT546-18130 Rev. A”
NOTE
For dealer stock: Send new parts from your parts department or new car inventory to Pioneer for the
software update. Your part will be updated the same day it is received and will be sent back to you.
4. Confirm proper operation of the premium head unit software.
© 2013 Toyota Motor Sales, USA
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