>) TOYOTA

T-SB-0074-13 May 28, 2013 Technical Service Bulletin

2014 Yaris Pre-Delivery Service (PDS)

Service
Category General

Section Pre-Delivery Service Market USA

Applicability
YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2014 Yaris

Introduction

Pre-Delivery Service (PDS) is a critical step in satisfying our new car customers. Customer feedback
indicates the following areas deserve special attention when performing PDS:

* Careful inspection for paint chips/scratches and body dents/dings.

+ Proper operation of electrical accessories (including interior light, clock, and radio reset).
+ Interior cleanliness.

+ Proper function of mechanical systems.

Customer retention and proper maintenance of vehicles has been a major focus for Toyota. To help
remind customers that regular oil changes are essential to the proper maintenance of their vehicle,
dealers are required to begin installing a first oil change reminder sticker prior to delivery. By doing
this, customers will be reminded to return to your dealership for their first oil change. Your current
oil change reminder sticker may be used. (See PDS Check Sheet item 8 of “Final Inspection &
Cleaning’)

A new PDS Check Sheet has been developed for the 2014 model year Yaris. Some check points
have been added, expanded or clarified. Bulletins are available for items In bold type.

Warranty Policy
If the need for additional repairs or adjustment is noted during the Pre-Delivery Service, the required
service should be performed under warranty. Reimbursement will be managed under the warranty
policy.

The Warranty Policy and Procedures Manual requires that you maintain the completed PDS

check sheet in the customer's file. If you cannot produce a completed form for each retailed
vehicle upon TMS and/or Region/Distributor audit, the PDS payment amount will be subject to debit.

An additional Repair Order completed in conjunction with normal PDS must have time punch/flags
for service. If multiple repairs are performed, separate time flags must be punched for each repair.

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2014 Yaris Pre-Delivery Service (PDS)

Reimbursement Information

PRODUCTION OP CODE DESCRIPTION TIME OFP "1 Tz
Japan . . 1.0
001013 Pre-Delivery Service (PDS) N/A N/A | N/A
France 11

Required Tools & Equipment

REQUIRED EQUIPMENT SUPPLIER PART NUMBER Qty
Techstream 2.0° TS2UNIT
TIS Techstream ADE TSPKG1 1
Techstream Lite TSLITEDLRO1
* Essential SST.
NOTE

* Only ONE of the Techstream units listed above is required.
+ Software version 8.10.021 or later is required.

* Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE) at
1-800-368-6787.

Before Inspection

When performing new car Pre-Delivery Service, install DCC Fuse before moving vehicle from
storage lot so that FUNCTIONAL OPERATION checks can begin as soon as vehicle is moved
into service stall.

1. Install DCC Fuse — see check sheet

2. Install antenna*

Functional Operation

Apply parking brake and cycle “IG-ON,” place gear selector in reverse, turn on lights and rear
defogger. Unlock all doors, release fuel door.

. Check dome, courtesy, and map lights*

2. Check warning/indicator lights, gauges, and horn

3. Check windshield wipers and washers

4. Check headlights, instrument lights, turn signals, emergency flashers, and brake lights
5

. Check inside/outside rear view mirror operation/adjustment

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2014 Yaris Pre-Delivery Service (PDS)

Functional Operation (Continued)
6. Check power outlets and cigarette lighter*
Check the power outiet using an electrical accessory designed for this use.
7. Check audio system and set clock

8. Install shift-lock override button cover

Walkaround Inspection

Starting at the left front door, check window and door lock operation and the operation of all power
windows and door locks from master switch, on vehicles so equipped. While walking around vehicle
in a counterclockwise direction, open left rear door (if applicable) and check operation of window
regulator and door lock, set child safety door locks to the normal (unlocked) position. Assure
tightness of interior garnishes and check seat belts. Inspect lights at rear of vehicle. Repeat checks
at right rear door. Inspect right front door window regulator and lock operation and garnishes. Check
seats and seat belt operation. Continue on around to the front of the vehicie checking lights.

1, Check door and door lock operation, including each wireless remote control/theft deterrent
system*

. Check window operation

. Check that engine starts with all keys

. Check that child safety door locks are in normal (unlocked) position*
. Check seats and seat belt operation

Check rear defogger

Check side marker, tail, backup, and license plate lights

. Check luggage compartment light* and trim appearance

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. Adjust spare tire pressure, inspect for damage, and check jack and tool installation

NOTICE
Compact spare tire — 60 psi (413 kPa).

10. Check headlight aim

Refer ta the Repair Manual for procedures.

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2014 Yaris Pre-Delivery Service (PDS)

Under Hood
1. Check engine oit and ATM* fluid levels
2. Check brake, clutch*, and power steering* fluid levels
Visually inspect using see-through reservoirs.
3. Check engine coclant level
4, Check windshield washer fluid level

When filling the windshield washer reservoir, use the Toyota approved Genuine Toyota
windshield washer fluid.

5. Check battery state-of-charge using Digital Battery System Analyzer

Refer to Service Bulletin No. PG001-06, “Battery Maintenance for In-Stock Vehicles &
Pre-Delivery.”

NOTE

Battery SOC should be a minimum of 75%. Please enter the SOC Reading on the space
provided on the check sheet and attach the printout to the check sheet.

6. Inspect for fuel, oil, coolant, and other fluid leaks

Under Vehicle (On Hoist)
1. Remove disc brake anti-rust covers/anti-corrosion wheel film* — PD017-04

Visually inspect rotors for rust.

NOTE
For best rotor rust prevention, retain wheel film on vehicle until just prior to customer delivery.

2. Inspect tires for defects/damage
3. Activate and Initialize Tire Pressure Warning System (TPWS) — see check sheet

NOTE
Only models with VINs beginning with “VNK” need to be activated.

4. Install wheel covers/caps*

§. Inspect for fuel, oll, coolant, and other fluid leaks
6. Inspect under the vehicle for damage, rust, etc.
7.

. Visually check bolts and nuts on chassis and powertrain for looseness

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2014 Yaris Pre-Delivery Service (PDS)

Under Vehicle (On Hoist) (Continued)

8.
9.
10.

Road Test

Install rubber body plugs (stored in glove box or center console)*
Install front wheel opening extension pads — see check sheet
Install front spoiler cover* (Only models with VINs beginning with “VNK”) — T-SB-0066-13

Acomplete road test helps assure customer satisfaction. Drive vehicle over a variety of road
surfaces and driving conditions. Check for unusual noise and driving performance.

1.

Check cold engine operation
Check starting and fast idle operation performance,

. Check engine operation during warm-up

Check that engine operates smoothly during warm-up.

Check for unusual noise, engine vibration, rough idle, etc.

. Check engine at normal operating temperature

Check engine performance over a broad range of driving conditions, including idle quality,
acceleration, cruise, and deceleration.

. Check clutch*/transmission operation

Check clutch operation, including: engagement, disengagement, chattering, and unusual noise.
Check manual transmission operation, including shift lever/linkage and unusual noise.

Check automatic transmission operation, including operation in each range, neutral start switch,
and shift lock system.

. Check brake and parking brake operation

Check brake function, including unusual noise, parking brake performance, and all related
brake system indicator lights.

. Check steering operation and off-center/vehicle pull/flutter

Check steering function.

Check steering off-center/vehicle pull/flutter.

. Inspect for abnormal noise and vibration
. Inspect for squeaks and rattles

. Check front and rear* heater and A/C operation

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2014 Yaris Pre-Delivery Service (PDS)

Road Test (Continued)

10. Check cruise control operation*

Check cruise control, including On-Off switch, “SET/COAST, “RESUME/ACCEL,” and “CANCEL”
functions.

Final Inspection & Cleaning

1. Remove interior protective covers, unnecessary labels, tags, etc. (Remove protective covers
just before delivery to the customer.)

Remove plastic covers from door panels, seats, head restraints, and sun visors, as required.

Remove labels, tags, and stickers (except those containing owner information).

NOTE

Consumer information labels, such as airbag information warning and bumper information
labels, MUST be left on the vehicle until delivery to a retail customer.

2. Visually inspect alt interior parts for installation, damage, fit, dirt, etc.
3. Verify floor mat application and install using retaining clips* — T-SB-0023-13

b

. Remove Rapgard™ and clear protective bumper film*
Ensure that ALL glue residue is removed.
. Wash and clean vehicle
. Inspect paint finish for scratches, chips, rust, dents, damage, etc.

. Inspect exterior body parts for proper installation, damage, rust, etc.

on own

. Place ail change sticker on inside of windshield, top left corner

Complete the mileage or date recommendation and apply the oil change reminder sticker to the
Inside of the windshield, top left corner. You may use your current oil change reminder sticker or
order new stickers by calling 1-800-527-6283.

9. Install front license plate* — see check sheet

10. Install front bumper extension bracket* (Only models with VINs beginning with "VNK") —
see check sheet

11. Place Owner’s Guide and first aid kit portfolio” in glove box

© 2013 Toyota Motor Sales, USA.