NHTSA ID Number: 10131982
Manufacturer Communication Number: T-SB-0082-13 Rev
TSB/Document Date: 2018-04-02
Summary
Some 2012 ? 2013 model year RAV4 EV vehicles may experience a condition where the charge schedule function is intermittently inoperative. The condition may result from power interruption including: momentary blackout from the utility company, long term power outage, removing and reconnecting the charging plug, or other circumstances. Follow the procedure in this bulletin to update the multi-information display software to address this condition.
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TSB/Document ID: T-SB-0082-13 Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2013-09-06
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM:12V/24V/48V BATTERY
MFR Component System:
MFR Component Subsystem:
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T-SB-0082-13
Rev1
July 1, 2013
Charge Schedule Function Inoperative Intermittently
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market
USA
Applicability
YEAR(S)
MODEL(S)
2012 – 2013
RAV4 EV
ADDITIONAL INFORMATION
REVISION NOTICE
September 6, 2013 Rev1:
• The Required Tools and Equipment, and Repair Procedure sections have been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some 2012 – 2013 model year RAV4 EV vehicles may experience a condition where the charge
schedule function is intermittently inoperative. The condition may result from power interruption
including: momentary blackout from the utility company, long term power outage, removing and
reconnecting the charging plug, or other circumstances.
Follow the procedure in this bulletin to update the multi-information display software to address
this condition.
NOTE
This software update does NOT affect:
• Vehicle charge start time
• The use of an EVSE timer
• Inability to charge on the 31st of the month
Production Change Information
This bulletin applies to vehicles produced BEFORE the Production Change Effective VIN shown
below.
MODEL
PLANT
PRODUCTION CHANGE EFFECTIVE VIN
RAV4 EV
TMMC
2T3YL4DV#DW001893
© 2013 Toyota
Motor Sales, USA
Page 1 of 7
T-SB-0082-13
Rev1
July 1, 2013
Page 2 of 7
Charge Schedule Function Inoperative Intermittently
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
EL1309
Firmware Update
0.3
86100-0R032
99
99
APPLICABLE WARRANTY
• This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
• Warranty application is limited to occurrence of the specified condition described in this
bulletin.
Required Tools & Equipment
PART NUMBER
QTY
01008-DENSO-13C
1
SPECIAL SERVICE TOOLS (SST)
USB Drive Firmware Update - DENSO*
* Essential SST.
NOTE
• Additional SSTs may be ordered by calling 1-800-933-8335.
• Please discard the previous stick 01008-DENSO-13B.
Repair Procedure
1. Cycle the ignition to the “IG-ON” mode.
2. Plug the USB Drive SST into the USB slot located in the center console.
3. Press the Home button on the navigation screen.
Figure 1.
© 2013 Toyota Motor Sales, USA
.
T-SB-0082-13
Rev1
July 1, 2013
Page 3 of 7
Charge Schedule Function Inoperative Intermittently
Repair Procedure (Continued)
4. Press the Setup button (“wheel” mark on the
bottom right of the screen).
Figure 2.
.
5. Press General.
Figure 3.
.
6. Scroll to the second page.
Figure 4.
.
© 2013 Toyota Motor Sales, USA
T-SB-0082-13
Rev1
July 1, 2013
Charge Schedule Function Inoperative Intermittently
Repair Procedure (Continued)
7. Press Software Update.
Figure 5..
8. Confirm the New software version is “VB503150.”
Then press Update Software.
Figure 6..
© 2013 Toyota Motor Sales, USA
Page 4 of 7
T-SB-0082-13
Rev1
July 1, 2013
Page 5 of 7
Charge Schedule Function Inoperative Intermittently
Repair Procedure (Continued)
9. Press Yes. The software update will take about
10 minutes.
Figure 7.
Figure 8..
10. The screen in Figure 9 will display when the
download is complete.
Figure 9..
© 2013 Toyota Motor Sales, USA
.
T-SB-0082-13
Rev1
July 1, 2013
Charge Schedule Function Inoperative Intermittently
Repair Procedure (Continued)
11. Remove the USB Drive SST and place the vehicle
in “IG-OFF” mode. Then place the vehicle in
“IG-ON” mode to restart the system. The update
will automatically commence once the system
has restarted.
Figure 10..
Figure 11..
12. Press Do Not Display This Message Again.
Figure 12..
© 2013 Toyota Motor Sales, USA
Page 6 of 7
T-SB-0082-13
Rev1
July 1, 2013
Charge Schedule Function Inoperative Intermittently
Repair Procedure (Continued)
13. Go back to the Software Update screen (follow steps 2 – 7).
14. Confirm the Current software version is now
“VB503150.”
Figure 13..
© 2013 Toyota Motor Sales, USA
Page 7 of 7
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