T-SB-0006-14

TOYOTA

January 21, 2014 Technical Service Bulletin

Entune Audio Head Unit Software Update (Panasonic)

Service
Category Audio/Visual/Telematics

Toyota Supports
Section Audio/Video Market USA ASE Certification

Applicability
YEAR(S) MODEL(S) ADDITIONAL INFORMATION
2014 4Runner
2014 Sequoia
2014 Tacoma
2014 Tundra
Introduction

Some 2014 model year applicable vehicles equipped with Entune™ (version 010169) / Entune™
Plus (version 010171) / Entune™ Premium (version 010185) Audio may exhibit ane or more of the
following conditions:

Bluetooth sometimes disconnects with Android™ phones
Bluetooth disconnects with iPhone® 4 when connected to USB

Radio reboots with heavy radio load condition (e.g., dual map & PO!s ON and Entune™ music
ON & multiple destinations set) (Entune™ Premium only)

Radio reboots after completing a navigation route by voice command system and pressing
Talk Switch (Entune™ Premium only)

Some 2014 model year applicable vehicles equipped with Entune™ (version 010173) / Entune™
Plus (version 01017C) / Entune™ Premium (version 010195) Audio may exhibit one or more of the
following conditions:

.

Voice command screen is cancelled by pop-up screen

Voice command system does not respond for an extended period of time

Radio reboots and navigation route is deleted (Entune™ Premium only)

Bluetooth® disconnects when phone is connected to Bluetooth® Audio from USB connection
Radio reboots after entering a particular address as destination (Entune™ Premium only)

Route guidance is lost after ACC is cycled and after arriving at second destination
(Entune™ Premium only)

© 2014 Toyota Motor Sales, USA Page 1 of 9

@ TOYOTA T-SB-0006-14 January 21, 2014

Entune Audio Head Unit Software Update (Panasonic)

Page 2 of 9

Introduction (Continued)

Updated system software is now available to address these conditions. Follow the repair procedure

in this bulletin to install the latest software version.

Warranty Information

OP CODE DESCRIPTION MODEL

TIME

OFP

1 T2

4Runner

86100-35260
86100-35320
86100-35270

Sequoia

86140-0C060
86140-00070
86804-0C030
86804-00050

EL1318 Software Update Tacoma

0.3

86140-04120
86140-04130
86804-04010
86804-04030

87 | 74

Tundra

86140-0C010
86140-00021
86140-06040
86140-0C050
86804-00070
86804-0C080
86804-0C090
86804-00100

APPLICABLE WARRANTY

bulletin.

* This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle's in-service date.

* Warranty application is limited to occurrence of the specified condition described in this

Required Tools & Equipment

SPECIAL SERVICE TOOLS (SST}

PART NUMBER

ary

USB Drive Firmware Update - Panasonic*

01016-PANSC-13A

* Essential SST.

NOTE

Additional SSTs may be ordered by cailing 1-800-933-8335.

© 2014 Toyota Motor Sales, USA

TOYOTA T-SB-0006-14 January 21, 2014 Page 3 of 9

Entune Audio Head Unit Software Update (Panasonic)

Software Update

1. Confirm the audio system type by checking the Panel ID printed on the bottom-right or
bottom-center of the machine.

Figura 4. Sequoia, Tacoma, & Tundra Figure 2, 4Runner

Table 1. Panel ID Information

Model Entune™ Entune™ Plus Entune™ Premium
57079
4Runner NIA NA 57080
57085
i 57099
Sequoia 57096 57097 570A1
§7092
Tacoma 57089 57090 57094
57072
57068
Tundra 57067 57070 eras
57071
57075

2. Start the engine.
3. Insert the USB Drive SST into the vehicle USB port

© 2014 Toyota Motor Sales, USA

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Entune Audio Head Unit Software Update (Panasonic)

Software Update (Continued)
4. Go to the Setup screen.
A. For Entune:
Press the SETUP button on the panel

Figure 3.

B. For Entune Plus / Entune Premium:
Press the APPS button on the panel.

Figura 5. Z Figura 6.

Figure 7.

NOTE
If Entune pop-up displays, select OK.

SO cee en ne
Percocet cunts stares te ite
eu eee Ran eet ged ue

Cur eRe Se CR

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Entune Audio Head Unit Software Update (Panasonic)

Software Update (Continued)

Select Setup on the Apps screen.

5. Select General on the Setup screen.

6. Select Software Update from the list on the
General Settings screen.

HINT

Scroll down the list until Software Update
is displayed.

© 2014 Toyota Motor Sales,

Figure 8.

A ETUC ae)

Rell ae

atc)

rs

Phone Audio, Navigation

Screen Off D

Figure 10,

Delete Pessnnal Data
Softwere Upd
C ® Dat

eee RUC

pte

USA

@®TOYOTA T-SB-0006-14 January 21, 2014 Page 6 of 9

Entune Audio Head Unit Software Update (Panasonic)

Software Update (Continued)

7. Select Update on the Software Update screen Figura 14.

IS stehicg

Uefa blcma cong

Figure 12,
NOTE

If software has been detected properly, a
“New software was found.” pop-up will
be displayed.

8. Verify that the new software is up-to-date on the Figure 43.
Software Update screen.

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Entune Audio Head Unit Software Update (Panasonic)

Software Update (Continued)

Table 2. Software Version information

Entune™ Entune™ Plus Entune™ Premium

Type Current New Current New Current New

Version Version Version Version Version Version

Audio bioies | o1or7a9 | GioizA | vores | O70t85 | ororat
Audio System 000072 - 000072 - 000072 -
Dsp Module 420020 S 520020 a 520020 a
Sub 010001 od 010001 S 010001 SS
Can 130209 = 130209 a 130209 -

9. Select Update Software on the Software Update Figure 14.
screen.

Model D:13TDANNA-DACO SAM ID AEAIBUVOEY
Hard No.:86100-0Ct

Tay
010185 0101A1
toleleleyya -
DspModule: 520020 a

Urner

10. Select Yes on the “Would you like to start the Figure 16.
Software update?” pop-up.

BSBA)

ese A rite Ore

No

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Entune Audio Head Unit Software Update (Panasonic)

Software Update (Continued)

11. The unit begins installation, The update will take about 10 minutes.

Figure 16.

NOTE

* Do NOT turn off the engine or ACC
before the software is ready for
updating.

» Do NOT pull the USB Drive SST out
of the vehicle USB port.

For Entune Premium:

If update fails and the error message

“New software is not compatible with the
system.” displays, cycle the ignition OFF,
remove the Map Micro SD Card from the head
unit, and repeat steps 2 — 11.

NOTE

Software update error is more likely
to occur in areas with more traffic
information.

Once update is complete, reinsert the Map
Micro SD card into the head unit, cycle the
ignition OFF, and praceed to step 13.

12. When “The software is ready for updating.” Figura 18.
displays, cycle the ignition OFF.

13. Remove the USB Drive SST from the vehicle USB port.

© 2014 Toyota Motor Salas, USA