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NHTSA ID Number: 10131449

Manufacturer Communication Number: SP15-343B

TSB/Document Date: 2018-04-02


Summary

On the vehicles affected by this bulletin, replace the hardware on the sliding door of the wheelchair seating area.


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TSB/Document ID: SP15-343B

Replacement Service Bulletin Number:

MFR Communication Date: 2015-11-11

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

MFR Component System:

MFR Component Subsystem:


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Special Bulletin
Revision B:
Nov. 11, 2015

SP15-343B
Date

Expiration

Release

Page

10.2015

10.2017

6

1(31)

This bulletin replaces all previous versions
Part list qty changed; added N16891. Added torque adapter. US units added.
Former step 101 moved to 72. Step 73.

SLIDING DOOR ADJUSTMENT AND HARDWARE REPLACEMENT

PrevosteBay logo vehicles
DESCRIPTION
On the vehicles affected by this bulletin, replace the hardware on the sliding door of the wheelchair
seating area.
MODEL YEAR(S) AND VEHICLES INVOLVED
NOTICE TO SERVICE CENTERS
Verify vehicle eligibility by checking warranty bulletin status with SAP or via ONLINE WARRANTY
SYSTEM available on Service / Warranty tab of PrevosteBay logo website.
Model

VIN
The following individual vehicles:

X3-45 Commuter
Model Year :
2014, 2015, 2016

2PCG33495EC735590; 2PCG33498EC735602, 4RKG33494G9737166,
4RKG33496G9737167, 4RKG33498G9737168, 4RKG33496G9737170,
4RKG33498G9737171, 4RKG3349XG9737172, 4RKG33491G9737173,
4RKG33493G9737174
And from 4RKG33497F9737001 up to 4RKG33490G9737164

This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified
before delivery. The owners of the vehicles affected by this bulletin will be advised by a letter indicating the Vehicle
Identification Number (VIN) of each vehicle concerned.

MATERIAL NEEDED
Order Kit SP15-343 which includes the following parts:
Part No.
500117

Description
SCR CAP CK HEX M8-1.25X40 GR 10.9

Qty
1

500126

WSH FL SS 19 X 34 X 3

1

500142

WSH FL SS 6,6 X 22 X 2

10

5001308

SCR CAP HEXF N500 M10-1.5X40 G10.9

2

5001815

SCR CAP HEXF N500 M6-1 X 30 G 8.8

4

5001833

WSH BEL SPR SS 301 6.65X17.4X1.27

21

5001834

WSH BEL SPR N500 10.5X23X2.5

4

5001848

WSH BELL .827 OD X .331 ID X .098 TH SS

6

500494

WASHER BEL SPR .468x1.687x.187 N500

2

5001868

WASHER BEL SPR 8.4x18x2

1

N16891

SCREW CAP HEXF M10-1.5x35 G8.8 YP

2

Special Bulletin

SP15-343B
Page 2(31)

Other parts that may be required:
Part No.

Description

Qty

680038

LOCTITE 243 “BLUE”

1

685353

TORQUE SEAL PAINT

1

286421

SPACER "U" 54MM X 66MM X 14GA

2

288588

SPACER 44MM x 132MM x 18GA

2

2800282

UPPER CARRIEReBay logo ASSY

1

2800296

SPACER 44MM x 132MM x 24GA

2

504318

RETAINER RING

1

2800270

ROLLER

1

NOTE
Material can be obtained through regular channels.

RECOMMENDED TOOLS

Figure 1: RATCHET WRENCH

Figure 3: TORQUE WRENCHES (IN-LB & FT-LB)

Figure 2: CROWFOOT ADAPTER SET

Figure 4: FEELER GAGE SET

Redact:

FL

Special Bulletin

SP15-343B
Page 3(31)

Figure 5: Torque adaptor, 15mm, 12 point

PROCEDURE

DANGER
Park vehicle safely, apply parking brake, stop engine. Prior to working on the vehicle, set the ignition
switch to the OFF position and trip the main circuit breakers equipped with a trip button. On Commuter
type vehicles, set the battery master switch (master cut-out) to the OFF position.

Figure 6

1.

Redact:

Locate the sliding door in the curbside mid-section of the vehicle. (fig. 5, item 7,)

FL

Special Bulletin

SP15-343B
Page 4(31)

2.

From the inside, looking out,
remove left hand trims on door
frame.

3.

Also remove the upper right
hand corner trim. (Figure 7)

Figure 7

4.

Disconnect
everything
preventing removal: reading
lights and switches.
The black ground may be hard
to disconnect.

5.

Use a pair of long nose pliers
to help disconnection.

6.

Disconnect
the
main
connector of the left hand vent
& light module.
Figure 8

Redact:

FL

Special Bulletin

SP15-343B
Page 5(31)

7.

Pull on the retaining ring of the
lights to release the lights.
(Figure 9)

Figure 9

8.

Hold the connector by the
“basket side” of the light
housing while pulling the light
out. (Figure 10)

Figure 10

9.

Remove all screws holding the wheelchair area roof. Reserve hardware. Move the roof assembly
forward on the seats and remove the cable ties securing the threshold warning module harness to
allow additional harness length.

10. Place a masking tape on the threshold warning module sensors.
11. Remove “Next Stop” and
“Reading
Light”
buttons
(Figure 11)

Figure 11

Redact:

FL

Special Bulletin

SP15-343B
Page 6(31)

12. Remove
(Figure 12)

door

trims.

Figure 12

Redact:

FL

Special Bulletin

SP15-343B
Page 7(31)

13. Remove the small duct section
aft of the door.(Figure 13,
Figure 14

Figure 13

Figure 14

Redact:

FL

Special Bulletin

SP15-343B
Page 8(31)

14. On the right side of the door,
remove the capping trim and
the separation from the
overhead parcel rack. Reserve
hardware. (Figure 15)

Figure 15

15. Locate the proximity switch on
the left hand hinge jamb.
(Figure 16)

Figure 16

Redact:

FL

Special Bulletin

SP15-343B
Page 9(31)

16. On the proximity sensor,
replace washer 500126 (1x)
17. Place proximity switch in
support opening as shown
below, pushing it down and
curbside in the opening.

Figure 18

Figure 17

18. Apply
Blue
#680038.

Loctite

243

19. Adjust
to
3/4±1/16”
(19 ± 2mm) (Figure 18)
20. Firmly tighten with wrench.

Redact:

FL

Special Bulletin

SP15-343B
Page 10(31)

21. Remove existing target bolt.

123


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