Special Bulletin
Release 1:

SP15-320
Date

Expiration

Release

Page

04.2015

04.2017

1

1(3)

Original release

DRIVER'S ANTI-GLARE SHIELD INSPECTION AND REPLACEMENT
Prevost vehicles
DESCRIPTION
On the vehicles affected by this bulletin, inspect the side of the matte finish on the anti-glare shield

MODEL YEAR(S) AND VEHICLES INVOLVED
NOTICE TO SERVICE CENTERS
Verify vehicle eligibility by checking warranty bulletin status with SAP or via ONLINE WARRANTY
SYSTEM available on Service / Warranty tab of Prevost website.

Model

X3-45 Commuter
Model Year : 2014 - 2015

VIN

Road Number

2PCG33495EC735590; 2PCG33498EC735602

2490 ;2491

4RKG33495F9737000; 4RKG33499F9737002

2492; 2493

4RKG33490F9737003; 4RKG33492F9737004

2494; 2495

4RKG33494F9737005; 4RKG33496F9737006

2496; 2497

4RKG33498F9737007; 4RKG3349XF9737008

2498; 2499

4RKG33491F9737009; 4RKG33498F9737010

2500; 2501

4RKG3349XF9737011; 4RKG33491F9737012

2502; 2503

4RKG33493F9737013; 4RKG33495F9737014

2504; 2505

4RKG33497F9737015; 4RKG33499F9737016

2506; 2507

4RKG33490F9737017; 4RKG33492F9737018

2508; 2509

4RKG33494F9737019; 4RKG33490F9737020

2510; 2511

4RKG33492F9737021; 4RKG33494F9737022

2512; 2513

4RKG33496F9737023; 4RKG33498F9737024

2514; 2515

4RKG3349XF9737025; 4RKG33491F9737026

2516; 2517

4RKG33493F9737027; 4RKG33495F9737028

2518; 2519

4RKG33497F9737029; 4RKG33495F9737031

2520; 2521

This bulletin does not necessarily apply to all the above-mentioned vehicles, some vehicles may have been modified before delivery.
The owners of the vehicles affected by this bulletin will be advised by a letter indicating the Vehicle Identification Number (VIN) of
each vehicle concerned.

MATERIAL NEEDED

Special Bulletin

SP15-320
Date

Expiration

Release

Page

04.2015

04.2017

1

2(3)

Order the following parts:
Part No.
382580

Description
Anti-glare shield

Qty
1

NOTE
Material can be obtained through regular channels.

PROCEDURE

DANGER
Park vehicle safely, apply parking brake, stop engine. In the battery box, set the battery cut-off switch
to the OFF position prior to working on the vehicle.
1)

In the driver’s area, on the left windshield post,
besides the Speakeasy control head, inspect the
Plexiglas glare shield to determine on which face
the matte finish is located.

2)

Glossy finish should be on road (windshield) side
while matte finish should be on curb (coach
interior) side.

3)

Refer to Fig. 1 and use bottom view to help
identify proper matte finish side.

4)

If matte finish is on the (road / windshield side)
side of the anti-glare shield, replace with a new
#382580 part.

5)

Confirm matte and glossy finish faces are as
shown in fig.1 before installing new part.

Figure 1

Special Bulletin

Figure 3 :Wrong

SP15-320
Date

Expiration

Release

Page

04.2015

04.2017

1

3(3)

Figure 2: OK

PARTS / WASTE DISPOSAL
Return replaced parts to Prevost with A.F.A. for full reimbursement.

ESTIMATED TIME
The time required to perform this special bulletin is approximately 30 minutes.
OTHER

VBC Bulletin

N/A

Fail Code

18.02

Defect Code

09

System Condition

B

Causal Part

382580

Prevost engages in a continuous program of testing and evaluating to provide the best possible product. Prevost, however, is not
committed to, or liable for updating existing products.