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NHTSA ID Number: 10131389

Manufacturer Communication Number: IK1200835

TSB/Document Date: 2018-04-02


Summary

Driver Rewards not working properly


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TSB/Document ID: IK1200835

Replacement Service Bulletin Number:

MFR Communication Date: 2012-11-15

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

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IK1200835 - Driver Rewards not working properly

Page 1 of 2

Countries:

AUSTRALIA, BRAZIL, CANADA, UNITED
STATES, MEXICO, SOUTH AFRICA

Document
ID:

IK1200835

Availability:

ISIS, FleetISIS

Revision:

0

Major System:

ENGINES

Created :

10/29/2012

Current
Language:

English

Last
Modified :

11/15/2012

Other
Languages:

NONE

Author:

Charles
Schroeder

Viewed:

140
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Coding Information

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0

Title: Driver Rewards not working properly
Applies To: Maxxforce 11, 13, 15
DESCRIPTION
Complaint of Driver Rewards not working properly.
SIGNALS TO WATCH

TROUBLESHOOTING
1. Ensure the Driver Reward parameters are enabled. (See Other Resources)
2. Check the Trip Report. If the Trip Miles is 130,000 or higher, the Trip Report will need to be reset.

3. If Trip Mileage is lower, make sure the driver has met the requirements for Fuel Economy and/or Idle Time, depending on which parameters
are chosen.

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

12/3/2012

IK1200835 - Driver Rewards not working properly

Page 2 of 2

RESOLUTION
The maximum trip mileage value that the 11, 13 and 15L engine can support is 130,000 miles. Trip data reset must be accomplished prior
to accumulating 130,000 miles of trip distance to assure correct performance of the Driver Reward feature and accurate data reporting via
ServiceMaxx, PocketMaxx or soon to be released MaxxForce Performance Reports. ServiceMaxx, PocketMaxx and MaxxForce Performance
Reports are appropriate tools to reset trip data.
Reset the Trip Report as shown. Once reset, disconnect the service tool for the accumulators and timers to collect the necessary data. The Driver
Rewards will re-activate and be available after 60 miles of driving.
OTHER RESOURCES

Engine Feature Documentation
1. Driver Reward

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Copyright © 2012 NavistareBay logo, Inc.

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

12/3/2012

1


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