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NHTSA ID Number: 10131127

Manufacturer Communication Number: MIN14109

TSB/Document Date: 2018-04-02


Summary

Front Steer Axle U-bolt Washer Replacement


MIN – 14109
09 April 2014
Subject:
Front Steer Axle U-bolt Washer Replacement
Applies to VIN Numbers:
See VIN list at end of this MIN.
Build Dates: 06 January 2014 to 11 February 2014
Defect Description:
Certain vehicles were built with non-hardened washers on front steer axle U-bolts. This
MIN provides the steps necessary to replace the current front steer axle U-bolt washers
with new case-hardened washers.
Tools Required:
No special tools required.
Parts Required:
Part Number
Description
25847R1
Washer, Case-Hardened
Table 1 Parts Information

Quantity
8

© 2014 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

Page 1

Work Instructions
WARNING! Park vehicle on hard flat surface, turn the engine off, set the parking
brake, and install wheel chocks to prevent the vehicle from moving in both
directions. Failure to comply may result in property damage, personal injury, and
/ or death.
WARNING! If the vehicle must be raised, do not work under the vehicle supported
only by jacks. Jacks can slip or fall over, potentially resulting in property damage,
personal injury, and / or death.
WARNING! Always wear safe eye protection when performing vehicle
maintenance. Failure to comply may result in personal injury and / or death.

1. Bring vehicle into shop and park on flat surface.
2. Shift transmission to Park or Neutral, set parking brake, and install wheel chocks.
NOTE: If chassis needs to be raised for clearance to U-bolts, front steer axle must
be placed securely on jack stands.
3. If required, raise vehicle, place steer axle on jack stands, and remove jack.
4. Remove nut and washer from left front wheel U-bolt. Discard washer.
5. Install new washer and nut on left front wheel U-bolt.
6. Using torque wrench, tighten nut to 200 lb-ft (271 N•m).
7. Repeat Steps 4 - 6 for remaining three nuts and washers on left front side steer axle
U-bolts.

© 2014 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

Page 2

Figure 1. Torque Pattern.
8. Using torque wrench, tighten four nuts in diagonal pattern (Figure 1) to 300 lb-ft
(405 N•m).
9. Using torque wrench, tighten four nuts in diagonal pattern (Figure 1) to final torque of
375 lb-ft (508 N•m).
10. Repeat Steps 4 - 9 for right front side steer axle U-bolts.
11. If required, remove jack stands and lower vehicle.
12. Remove wheel chocks.

LABOR INFORMATION
Operation number must appear on all claims.

Table 2 Labor Information
Operation Number
A40-14109-1

Description
Replace All Washers on Steer Axle U-Bolts

© 2014 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

Time
0.6 hr

Page 3

WARRANTY CLAIMS

Warranty claim expense is to be charged to Warranty. Claims are to be submitted in the
normal manner, making reference to Misbuild Investigation Notice 14109.
It is important that the coding be completed properly to assist in processing the warranty
claim. Complete instructions will be found in the Warranty Policy Manual, Section 7.1.8.
As with all claim submissions, items acquired locally must be submitted in the “Other
Charges” tab. The cost of any bulk items (such as a bag of cable tie straps, roll of wire,
barrel of oil, or tube of silicone) should be prorated for the cost of the individual pieces /
amount used during each repair.
To make sure this important improvement is made in a timely manner, all claims for
14109 activity must be submitted by 09 April 2015 or within the normal warranty period
for the vehicle, if after 09 April 2015.

© 2014 NavistareBay logo, Inc. All rights reserved. All marks are trademarks of their respective owners.

Page 4

VIN LIST
FH022161
FH022162
FH022164
FH022166
FH022171
FH022173
FH022174
FH022178
FH022189
FH022190
FH022191
FH022192
FH022193
FH022208
FH022209
FH022210
FH022211
FH022212
FH022216
FH022225
FH022226
FH023875
FH024140
FH024141
FH025751
FH027447
FH027448
FH027450
FH027451
FH027452
FH027453
FH032472
FH032473
FH032474
FH032475
FH032476
FH033016
FH033017
FH033018
FH034169
FH034325

FH100304
FH100341
FH100379
FH100382
FH100676
FH105499
FH106727
FH111461
FH111969
FH111972
FH111981
FH111982
FH113294
FH116816
FH116817
FH116818
FH116820
FH118001
FH118002
FH122215
FH122315
FH123294
FH123362
FH123461
FH123536
FH123556
FH123557
FH123665
FH123691
FH123692
FH123693
FH123694
FH123695
FH123696
FH123697
FH123698
FH123699
FH123700
FH123701
FH123702
FH123703

FH142676
FH142677
FH142679
FH142733
FH142734
FH142997
FH143171
FH143283
FH143326
FH143370
FH143371
FH143397
FH143398
FH143429
FH143430
FH143431
FH143432
FH143433
FH143492
FH143493
FH143541
FH143542
FH143553
FH143554
FH144000
FH144272
FH144273
FH144274
FH144317
FH144318
FH144319
FH144320
FH144321
FH144525
FH144526
FH144528
FH144542
FH144543
FH144544
FH144597
FH144598

FH035330
FH035331
FH035332
FH036328
FH045215
FH060595
FH060596
FH060597
FH061209
FH061210
FH061211
FH061212
FH061213
FH061214
FH066295
FH066296
FH066297
FH066298
FH066299
FH066300
FH066301
FH066302
FH066303
FH066304
FH066305
FH066306
FH066315
FH066316
FH066317
FH066323
FH066325
FH068524
FH068525
FH068528
FH069986
FH071607
FH071608
FH071609
FH071610
FH071611
FH071785
FH072117

FH123704
FH123923
FH123936
FH124269
FH124270
FH124271
FH124272
FH124273
FH124904
FH125187
FH125188
FH126063
FH126064
FH126065
FH126066
FH126070
FH126082
FH126083
FH126084
FH126187
FH126207
FH126208
FH126237
FH126742
FH126744
FH127227
FH127416
FH127839
FH127840
FH127841
FH127842
FH127843
FH139930
FH139931
FH139946
FH140227
FH140228
FH140229
FH140230
FH140232
FH140260
FH140267

FH144599
FH144600
FH144601
FH144603
FH144607
FH181277
FH181279
FH181409
FH181590
FH181591
FH182069
FH182157
FH182168
FH182637
FH182640
FH183048
FH183049
FH183050
FH183051
FH183052
FH183053
FH183054
FH183055
FH183689
FH183762
FH183789
FH194358
FH194359
FH194360
FH194361
FH194362
FH194363
FH194364
FH194365
FH194366
FH194367
FH507056
FH507072
FH507117
FH507118
FH507136
FH507168

FH091006
FH091007
FH091008
FH091020
FH091187
FH091212
FH091289
FH096160
FH096161
FH096166
FH098825
FH098827
FH098828
FH098908
FH098909
FH098974
FH098975
FH099001
FH099002
FH099004
FH099047
FH099183
FH099765
FH099766
FH099782
FH099784
FH099785
FH099813
FH099819
FH099925
FH100200
FH100303

FH140268
FH140269
FH140270
FH140273
FH140291
FH140292
FH140326
FH140346
FH140347
FH140348
FH140906
FH140907
FH140908
FH140909
FH140916
FH140917
FH140975
FH140976
FH140989
FH140993
FH141153
FH141318
FH141420
FH141478
FH141479
FH141600
FH141992
FH142017
FH142509
FH142588
FH142589
FH142647

FH507186
FH507440
FH507441
FH507442
FH507443
FH507481
FH507828
FH507829
FH507894
FH507895
FH508103
FH508109
FH508124
FH508137
FH508138
FH508931
FH509610
FH509709
FH509710
FH509720
FH509967
FH512285
FH512893
FH512894
FH516390
FH516391
FH516392
FH793388
FH793389
FH793390
FH793391

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TSB/Document ID: MIN14109

Replacement Service Bulletin Number:

MFR Communication Date: 2014-04-09

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: STEERING

MFR Component System:

MFR Component Subsystem:


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