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NHTSA ID Number: 10131095

Manufacturer Communication Number: IK1201012

TSB/Document Date: 2018-04-02


Summary

DTC - 731-16/18 Knock Detected; only with the latest 3.15 Software Level (Calibration ID xxxxARxx or higher)


Engine Support for further assistance.
Is the vehicle build date with this range?
5

Check flywheel timing.

Yes:Please Submit a Case File to Big Bore
Engine Support for further assistance.

• Reference flywheel timing tool below for
instructions on how build and use the
tool
Is the flywheel in time?

No: Replace the flywheel and retest for fault
code.

731-18 trouble shooting

Step
1

Action
Remove boost air piping and inspect piping for
large amounts oil.

Decision
Yes: Note: The following repairs do not
need approval from Tech Services

Is there large amounts or oil found in the CAC
inlet or outlet?

Replace Turbo Center Section (Refer
to TSI 13-12-05R1 for procedure).
• Clean CAC (Refer to TSI-13-12-17R1)
• Verify that oil has not reached the
DOC. If it has the DOC and DPF need
to be removed to drain. (Refer to Open
TSI's and Service Manual for
procedure). iApprove will need to be
started if damage has occurred.
Location of the iApprove on the
Vehicle Information Page, iApprove
Tab

Note: Verify the engine will bar over by
hand before starting when repairs are
complete.
No: Proceed to Step 2

2

Verify complete injector replacement was
done

Yes: Proceed to Step 3.

Were all the injector replaced at the time of the
turbo failure?
No: Replace the injectors that were not
addressed at the time of the failure and retest
for 731 fault codes

3

Condition of running engine.

Yes: Proceed to Step 4

Does the engine run smooth at idle?

No: Diagnose Engine rough running engine

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IK1201012 ­ 731­16/18 Knock Detected

Page 5 of 7

Note: If the engine will not stay running
long enough to be able to tell the state.
Depress the clutch pedal in order to
disable the monitor.
Vehicle test drive at low idle creep.
4

Yes: Proceed to Step 5.

• In the event that Vehicle speed does
not register when the vehicle is motion,
the monitor for the 731 fault codes will
see the vehicle in a parked state. This
will cause the fault to set while the
vehicle is in motion.
• For a manual transmission select the
lowest gear in the transmission, release
the parking brake and slowly let the
clutch out. Allowing only engine speed
at idle to drive the truck (600 ­ 650
RPM).
For Automatic transmissions put the
gear selector into manual
mode and lock it into the lowest gear
available. Use the accelerator pedal to
engage the transmission and let off
Allowing only engine speed at idle to
drive the truck (600­650 RPM)
• Monitor the vehicle speed using an
Engine Service Tool (EST).

No: Troubleshoot the VSS issue.
Note: Installation depth of VSS is critical
for VSS reporting to the ECM.

Is vehicle speed registering any speed? (ex.
3.5 k/hr. or 5 MPH in low on a 10 speed)
5

Verify application of the truck

Yes: Proceed to Step 6

Does the unit in question require a PTO mode
while driving down the road?
No: Proceed to Step 7

6

Does the unit run a Split Shaft (Axillary case
that the main drive shaft goes though ex.
Transfer Case)
Note: The will only fault will activate while
the master PTO switch is on only.

Yes: Proceed to Step 7

No: Verify that PID 80112 Transfer Case
Switch Signal Source is set to Drive Line
Engaged. Not Split Shaft Engaged. Verify
Fault Code does not set after the PID
change.
Note: Some applications will require
wiring changes per the body builder.
Contact body builder for instructions.

7

Does the fault code come active during a
service bay test?
(ex. Air Management Test, OBFCT)

Yes: VerifyAFC 11917was completed.

• If vehicle build date falls with the
suspect range of the article If I was not
part of the AFC please submit a case
file to Big Bore tech services.

No: Submit case file for further instructions.

Flywheel Timing Tool and Procedure Referenced above:
Materials and directions for tool
M6x25 bolt (can be longer or a bit shorter)
A piece of clear plastic 2 inches long by 1 inch wide

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IK1201012 ­ 731­16/18 Knock Detected

Page 6 of 7

¼ inch drill bit
Digital caliper or something equivalent
Marker with the ability to mark a fine line
Directions
Using the clear plastic drill a hole a ¼ inch hole centered at one end
Thread the M6 bolt though the hole
Measure 1.300 inches from the edge of the bolt and mark a line on the plastic
Holding the tool with the bolt closest to you mark a line down the right side edge this will be referenced below

Procedure for using the tool





Use 7mm socket with ratchet to remove the two screws from flywheel housing cover.
Remove plastic cover carefully to not damage the plastic tabs.
Rotate flywheel so timing mark is visible in window of flywheel housing.
Place gauge template with black-marked edge towards the ring gear and pin in nearest hole to timing mark (closest one
to the botom next to the timing hole).
Verify that the timing mark is aligned with the mark on the tool.

Tool Reference:

Parts

Part #

Description

Quantity

2511792C91

KIT, HP TURBO CARTRIDGE

1

3005741C91

TUBE ASM, OIL SUPPLY
TURBOCHARGER

1

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IK1201012 ­ 731­16/18 Knock Detected

1820907C2 (If needed)

Page 7 of 7

RING, "O" #118 .862" X .965"

1

Standard Repair Times (SRT)

Description
Visual inspection

Model

SRT Link

SRT

Prostar

R12-2117U

0.3 hr.

Workstar

N12-2117U

0.3 hr.

Paystar 5000

T12-2007U

0.3 hr.

Transtar 8600

Q12-2117U

0.3 hr.

Prostar

R12-6135U-21

2.3 hr.

Workstar

N12-6135U-21

2.3 hr.

Paystar 5000

T12-6135U-21

2.3 hr.

Transtar 8600

Q12-6135U-21

2.3 hr.

CAC Cleaning

ALL MODELS

A09­3925A

1.1 hr.

Update Calibration (If
Needed)

ALL MODELS

A12-3510A-20

0.2 hr.

DOC/DPF Removal and
inspect

Horizontal Mount Under
Frame

A12-4901

0.9 hr.

Vertical Mount

A12-4903

1.0 hr.

All Models

Claim t-time

0.5 hr.

RR turbo center section

Fabrication of Tool

THIS DOCUMENT WILL BE UPDATED PERODICALLY WITH ADDITIONAL INFORMATION.

Feedback Information

Hide Details

Viewed:

3704

Helpful:

33

Not Helpful: 5

Staff
ID

Client
ID
DY28107

Comments
You received the following feedback From: dy28107 - Dirk VanDerSpek Email Address:
[email protected] Job Classification: SE008, Service Technician Dealer: CUMBERLAND INTL
TRUCKS Feedback: for 731-18 page 4 of 7 step 1 is no when u go to step 2 u have verified no oil in intake and also
there was no turbo failure it is telling me to replace injectors

Created
Date
5/5/2014
7:04:55 AM

Copyright © 2014 NavistareBay logo, Inc.

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TSB/Document ID: IK1201012

Replacement Service Bulletin Number:

MFR Communication Date: 2014-04-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: ENGINE

MFR Component System:

MFR Component Subsystem:


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