NHTSA ID Number: 10130991
Manufacturer Communication Number: IK0800080
TSB/Document Date: 2018-04-02
Summary
J1939 Data Link Troubleshooting; Only Models with 250k Baud Data Link (Black 9 Pin Diagnostic Connector)
IK0800080 J1939 Data Link Troubleshooting
Page 1 of 17
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Document
IK0800080
ID:
Availability: ISIS, Bus ISIS, FleetISIS, Body Builder, IsSIR
Major
ELECTRICAL SYSTEM
System:
Revision: 19
Current
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Last
10/4/2016
Modified:
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Created:
Author:
8/22/2007
Charles
Schroeder
99359
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Title : J1939 Data Link Troubleshooting
Applies To : All Models with 250k Baud Data Link (Black 9Pin Diagnostic Connector)
Change Log
Dealers: Please refer to the change log text box below for recent changes to this article:
10/04/2016 ‐ Noted the troubleshooting cards in the article are the most current that are published. Noted when inspecting splice welds, visual
inspection is destructive and the splice should be replaced using proper wire repair techniques.
05/12/2016 ‐ Added information to "Service Information (Known Issues) for Service Tool loss of communication fault codes. The Ez‐Tech or PocketMaxx
can cause J1939 fault codes while a health report is generated. Updated DTC list in "Symptoms".
12/09/2015 ‐ Added 2010+ V8 specific information for TMV, edited coding. Changed applies to and added a note regarding applicable models.
09/02/2015 ‐ Edited Coding. Changed "Applies To:" All models EXCEPT ProStar / LoneStar. The ProStar / LoneStar models have a specific FCAP document.
• This article is for general J1939 troubleshooting on 250k baud data link vehicles. They will have a black 9‐pin diagnostic connector. The
information provided applies to all models. Check the Fault Code Action Plan for the faults you are diagnosing, there may be model
specific FCAP diagnostic information available.
• You MUST review the "Service Information (Known Issues)" section of this iKNow article PRIOR to troubleshooting anything on the truck.
Click Here for a printable PDF version of this article.
Table of Contents
Description
Service Part(s) Information
Symptom(s)
Additional Resources
Special Tool(s) or Software
Connector Views
Diagnostic Steps
Service Information (Known Issues)
Description
There are a few things that you need to understand before troubleshooting the 1939 data link.
1. First, the drivetrain J1939 data link, J1939 body builder data link, and J1939 engine data link are three completely separate data links.
◦ For specific examples of modules on each different data link Click Here
2. The different J1939 data links work the same way, but the wiring for them is not connected.
3. The troubleshooting below is geared towards the drive train J1939 data link, but the same principles apply to the body builder and engine
data link.
4. The J1939 data link consists of a twisted pair of yellow and green wires that all the modules on the truck use to communicate with each
other.
5. Two 120 ohm terminating resistors are wired in parallel on the data link. Total resistance on a properly working data link is 60 ohms.
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IK0800080 J1939 Data Link Troubleshooting
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6. When you are checking the data link, if the problem is not present, the data link will show good.
7. The J1939 data link may be referred to as data bus, or CAN as well.
8. A module is capable of being connected to the public and private data link, but the information remains separate.
◦ Example: The Body Controller communicates on the public drivetrain data link, but also has the private body builder data link wired
to it.
◦ Example: The EIM communicates on the drivetrain data link, but also communicates with the ECM and ACM on the engine private
data link.
The MaxxForce 7 TMV (Thermal Management Valve) is on the Public data link. This module will not show up on the sniffer.
The ECM Engine and Chassis connector's data link terminals are connected internally to the module.
E13 and C53 are internally connected. E14 and C54 are internally connected.
For Post‐2007 vehicle 1939 troubleshooting, click on the appropriate link below:
• The troubleshooting cards give a good overview of the data link. This will help show you the backbone of the data link (main data link
wiring between 1st terminating resistor to 2nd terminating resistor) and the stubs of the data link (wiring from the backbone to each
possible module)
Basic example of Public J1939 data link
• The J1939 Splice Adapters (1024, 1025, 1026) are part of the backbone of the data link (The backbone will come in on 2 terminals and
leave on 2 different terminals). The wiring from the connector to each module is a stub.
◦ HPV (medium duty) 1939 Troubleshooting Card
◦ CE / BE Bus 1939 Troubleshooting Card
◦ ProStar 1939 Troubleshooting Card
These cards are 11" x 17" so they may not print well on regular size paper.
There are the most current troubleshooting cards that are available for printing. For more information specific to ProStar and LoneStar refer to
the Data Link Service Procedure found in the 2010–2016 ProStar® Technician Manual 0000863170. If you wish to order the above cards, you
can order them through the Navistar
Print Portal from the Service Portal ‐ Dealer Menu. The part numbers are:
Vehicle Model
Part Number
ProStar Card
S00153
DuraStar, TranStar & WorkStar Card
S00155
CE / BE Bus Card
S00154
( Back to Top )
Symptoms
Diagnostic Trouble Code(s) & Dashboard Indicator Light(s):
SPN
FMI
PRO100 0
Module and Source Address (SA)
Synthetic Fault Code
Description
ProStar/LoneStar J1939 Fault Code Combination
Occurred
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IK0800080 J1939 Data Link Troubleshooting
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PRO100 1
Synthetic Fault Code
ProStar/LoneStar J1939 Fault Code Combination
Occurred
GEN100 0
Synthetic Fault Code
A combination of J1939 Fault Codes Occurred
GEN100 1
Synthetic Fault Code
A combination of J1939 Fault Codes Occurred
GEN100 2
Synthetic Fault Code
A combination of J1939 Fault Codes Occurred
639
9
Body Controller (33)
Drivetrain message timeout
639
14
Body Controller (33)
Drivetrain message timeout
2000
19
Body Controller (33)
PTC1 (PGN 64892) not Received from Engine
2023
9
Body Controller (33)
EGC data link communication failure
2000
9
Gauge Cluster (23) / Body Controller (33) Loss of data link from the Engine Controller
2003
9
Gauge Cluster (23) / Body Controller (33) Loss of data link from the Transmission Controller
2011
9
Gauge Cluster (23) / Body Controller (33) Loss of data link from the ABS Controller
2023
14
Gauge Cluster (23)
Gauge cluster lost communication with the ESC
2023
14
Gauge Cluster (23)
Gauge cluster lost communication with the Engine
Controller
2033
9
Gauge Cluster (23)
Loss of data link from the ESC
560
19
Engine (0)
Transmission driveline engaged not detected on J1939
609
19
Engine (0)
ACM not detected on J1939
639
14
Engine (0)
J1939 data link error (ECM unable to transmit)
639
19
Engine (0)
J1939 data link error (ECM unable to transmit)
751
8,11 Transmission (3)
J1939 Shift Control Device
563
9,14 Transmission (3)
ABS CAN Message
639
2
Transmission (3)
J1939 Communication Link
639
14
Transmission (3)
J1939 Engine Message
639
2
Anti‐Lock Brake System (ABS) (11)
Drivetrain message timeout
639
12
Anti‐Lock Brake System (ABS) (11)
J1939 Serial Link
639
14
Anti‐Lock Brake System (ABS) (11)
Loss of Data Link from Engine Controller
2853
14
Primary Shifter (5)
Drivetrain message timeout
886
14
Headway Controller (Forward Radar)
(40)
Drivetrain message timeout
Customer Complaint(s):
•
•
•
•
Gauges inoperative (Constant or Intermittent)
Transmission will not go into gear
Warning Lights
Check Electrical Message
( Back to Top )
Special Tool(s) or Software
Tool Description
Tool Number
Comments
INTUNE
EZ‐Tech Software
Helios
EZ‐Tech Software
Diamond Logic Builder (DLB)
EZ‐Tech Software
ServiceMaxx
Fluke DVOM
EZ‐Tech Software
ZTSE4357
Digital Multimeter
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IK0800080 J1939 Data Link Troubleshooting
Page 4 of 17
Electrical Tester
ZTSE4858
180‐Pin Breakout Box
00‐00956‐08
Breakout box allows for testing engine control module and body
control module systems
Breakout Harness Kit
Multiple
Use breakout harness that is applicable to the system you are
testing
Terminal Test Kit
ZTSE4435C
Kit, Int. Elec. Eng. Terminal Test
Terminal Test Kit
77066‐nav
Hickok Break‐Out Tee Builder And Pin‐Out Tool
( Back to Top )
Diagnostic Steps
• The problem must be present when taking these readings!!
• If the problem is NOT present, the reading will be within spec every time!!
The diagnostic checks listed below can be performed at any module connector
• Making checks at each module connector can help isolate a voltage drop / increase in resistance / short to power or gound
• Use the worksheet below to identify which modules, connectors and terminals you have checked
Connector Terminal Worksheet
• This can also help identify if the J1939_High and J1939_Low wires are pinned incorrectly at a connector
• Due to the many configurations and options available, the terminating resistor can be found in multiple locations
◦ Near the top of the transmission
◦ Left frame rail (could be as far forward as the steer tire in some applications)
◦ Under the bunk in the sleeper (when factory pre‐wired for telematics)
◦ Near the ACM
• Be aware there are multiple data links on the truck. You must ensure the terminating resistor is part of the public drivetrain data link, and
not one of the private data links (body builder or engine/aftertreatment)
Step
1
Action
• Install a comm. device (Nexiq USB, NavCom, NavLink) the
Power LED should be illuminated.
Is the Power LED illuminated?
• Install a scan tool.
• Turn the ignition key on, engine off (KOEO).
• Attempt to establish communication with INTUNE.
2
3
Decision
Yes: Continue to Step 2
No: Verify proper power and ground to the 9‐pin ATA diagnostic
connector
Yes: Obtain screen shot or record all modules. Continue to Step 3
Are you able to communicate with any of the modules?
No: Continue to Step 6
Note: Refer to IK0800351 to indentify the module to the source
address.
Yes:
• Evaluate modules detected on the sniffer.
Can you identify a module that is NOT communicating?
• Check the fuse for that module.
• Load test the battery power, ignition power, ground circuits
at the module connector.
• If ALL power and ground circuits test okay, test the data link
circuits at that module connector using the information
starting at Step 6.
• Repair wiring as needed to allow the module to communicate
on the data link and re‐test the system.
No: Continue to Step 4
4
• Check for Diagnostic Trouble Codes (DTCs)
Yes: Obtain a screen shot of the DTCs in ALL modules (ECM, ABS,
TCM, BC, etc....). Continue to Step 5
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IK0800080 J1939 Data Link Troubleshooting
Are communication DTCs present in any of the modules?
Page 5 of 17
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TSB/Document ID: IK0800080
Replacement Service Bulletin Number:
MFR Communication Date: 2016-10-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
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