NHTSA ID Number: 10130989
Manufacturer Communication Number: REC14515
TSB/Document Date: 2018-04-02
Summary
The lower clutch rod nut may not be tightened to the specified torque and in some cases, the lower clutch rod nut may be missing
SERVICE PROCEDURE
14515
OCTOBER 2014
SUBJECT:
SAFETY RECALL
Lower Clutch Rod on certain TranStar® models
built 2 April 2014 thru 18 June 2014 with feature
code 11MHD, 11MGR, or 11MGZ Easy-pedal
Advantage clutch with mechanical pull type
control.
DEFECT DESCRIPTION
The lower clutch rod nut may not be tightened to the specified torque and in
some cases, the lower clutch rod nut may be missing. If the lower clutch rod
were to separate while the vehicle is stopped or decelerating, the vehicle may
lunge unexpectedly in the direction of the selected gear, which may contribute to
a vehicle crash, possibly resulting in property damage, personal injury, or death.
MODELS INVOLVED
®
This Safety Recall involves certain TranStar models built 2 April 2014 thru 18
June 2014 with feature code 11MHD, 11MGR, or 11MGZ Easy-pedal Advantage
clutch with mechanical pull-type control.
PARTS INFORMATION
Part Number
30168R1
Part Description
M10 Hex Nut
Quantity
As
Needed
VEHICLE RECALL 14515
© 2014 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
1
SERVICE PROCEDURE
WARNING! TO PREVENT PROPERTY DAMAGE, PERSONAL INJURY, AND /
OR DEATH, PARK VEHICLE ON HARD FLAT SURFACE, TURN THE ENGINE
OFF, SET THE PARKING BRAKE AND INSTALL WHEEL CHOCKS TO
PREVENT THE VEHICLE FROM MOVING IN BOTH DIRECTIONS.
WARNING! TO PREVENT PROPERTY DAMAGE, PERSONAL INJURY, AND /
OR DEATH, IF THE VEHICLE MUST BE RAISED, DO NOT WORK UNDER
THE VEHICLE SUPPORTED ONLY BY JACKS. JACKS CAN SLIP OR FALL
OVER.
WARNING! TO PREVENT PERSONAL INJURY AND / OR DEATH, ALWAYS
WEAR SAFE EYE PROTECTION WHEN PERFORMING VEHICLE
MAINTENANCE.
WARNING! TO PREVENT PROPERTY DAMAGE, PERSONAL INJURY, AND
/OR DEATH, ALLOW COMPONENTS IN ENGINE COMPARTMENT TO COOL
BEFORE SERVICING ENGINE OR VEHICLE.
1. Bring vehicle into shop and park on flat surface with wheels straight ahead.
2. Shift transmission to Park or Neutral and set parking brakes.
3. Install wheel chocks.
4. Unlatch and open hood.
5. Remove fender extension.
VEHICLE RECALL 14515
© 2014 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
2
Figure 1. Lower Clutch Rod.
1. Lower clutch rod
2. Lower bell crank arm
6. Inspect lower clutch rod (Figure 1, Item 1) to verify it is connected to lower
bell crank arm (Figure 1, Item 2).
a. If lower clutch rod (Figure 1, Item 1) is disconnected from lower bell
crank arm (Figure 1, Item 2), connect lower clutch rod to lower bell
crank arm and install a new nut. Proceed to Step 7.
b. If lower clutch rod (Figure 1, Item 1) is connected to lower bell
crank arm (Figure 1, Item 2) and nut is present, proceed to Step 7.
7. Using torque wrench, tighten nut to 28 - 33 lb-ft (37 - 46 N•m).
8. Install fender extension.
9. Close and latch hood.
10. Remove wheel chocks.
END OF SERVICE PROCEDURE
VEHICLE RECALL 14515
© 2014 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
3
LABOR INFORMATION
Operation Number
Description
Time
A40-14515-1
Inspect and Torque Nut Only
0.3 hr
A40-14515-2
Inspect, Reconnect Rod, Install and Torque Nut
0.4 hr
CAMPAIGN IDENTIFICATION LABEL
Each vehicle corrected in accordance with this
campaign must be marked with a CTS-1075
Campaign Identification Label.
Complete the label and attach on a clean surface
next to the vehicle identification number (VIN) plate.
VEHICLE RECALL 14515
© 2014 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
4
ADMINISTRATIVE / DEALER RESPONSIBILITIES
WARRANTY CLAIMS
Warranty claim expense is to be charged to Warranty. Claims are to be
submitted in the normal manner, making reference to Safety Recall 14515.
It is important that the coding be completed properly to assist in processing the
warranty claim. Complete instructions will be found in the Warranty Policy
Manual, Section 7.1.8.
As with all claim submissions, items acquired locally must be submitted in the
“Other Charges” tab. The cost of any bulk items (such as a bag of cable tie
straps, roll of wire, a barrel of oil, or a tube of silicone) should be prorated for the
cost of the individual pieces / amount used during each repair.
VEHICLE RECALL 14515
© 2014 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
5
UNITED STATES AND POSSESSIONS
The National Traffic and Motor Vehicle Safety Act, as amended, provides that
each vehicle that is subject to a vehicle recall campaign must be adequately
repaired within a reasonable time after the owner has tendered it for repair. A
failure to adequately repair within 60 days after a tender of a vehicle is prima
facie evidence of failure to repair within a reasonable time. If the condition is not
adequately repaired within 60 days, the owner may be entitled to replacement
with an identical or reasonable equivalent vehicle at no charge, or to a refund of
the purchase price less a reasonable allowance for depreciation.
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
CANADA
Dealers must correct all vehicles subject to this campaign at no charge to the
owner, regardless of mileage, age of vehicle, or ownership, from this time
forward.
Dealers should proceed immediately to make necessary correction to units in
inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your dealer location.
VEHICLE RECALL 14515
© 2014 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
6
Dealers must make every effort to promptly schedule an appointment with each
owner to repair his or her vehicle as soon as possible. However, consistent with
the customer notification, dealers are expected to complete the repairs on the
mutually agreed upon service date.
Dealers involved in the recall process will be furnished a listing of owner names
and addresses to enable them to follow up with owners and have the vehicles
corrected. Use of this listing must be limited to this campaign because the list
may contain information obtained from state motor vehicle registration records,
and the use of such motor vehicle registration data for purposes other than this
campaign is a violation of law in several states.
EXPORT
Export Distributors should proceed immediately to make necessary correction to
units in inventory. All inventory vehicles subject to this recall campaign must be
corrected prior to sale, transfer or delivery. If vehicles have been sold or
transferred and you are in receipt of Customer Notification Letters and
Authorization for Recall Service cards for those vehicles, the transfer location or
customer must be notified immediately from your distributor location.
Export Distributors are to submit warranty claims in the usual manner making
reference to this recall number.
Export Distributors are expected to provide full cooperation and follow-up with
respect to this important subject matter. If you have any questions or need
further assistance, please contact the Regional Service Manager at your regional
office.
NAVISTAR
, INC.
VEHICLE RECALL 14515
© 2014 Navistar
, Inc. All rights reserved. All marks are trademarks of their respective owners.
7
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TSB/Document ID: REC14515
Replacement Service Bulletin Number:
MFR Communication Date: 2014-10-03
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: POWER TRAIN
MFR Component System:
MFR Component Subsystem:
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