Loading...

NHTSA ID Number: 10130981

Manufacturer Communication Number: IK1900207

TSB/Document Date: 2018-04-02


Summary

HVAC Diagnostic Information


IK1900207 ­ 2010 and Later ProStar and LoneStar HVAC Diagnostic Information

Page 1 of 10

Countries:

CANADA, COLOMBIA,
UNITED STATES, PUERTO
RICO

Document
ID:

IK1900207

Availability:

ISIS, FleetISIS, Body Builder

Revision:

6

Major System: ACCESSORIES

Created:

5/2/2013

Current
Language:

English

Last
Modified:

10/30/2014

Other
Languages:

NONE

Author:

Matthew
Boyer

Viewed:

16552
Less Info

Coding Information

Hide Details

Copy Link

Copy Relative
Link

Bookmark

Add to Favorites

Print

View My
Bookmarks

Provide
Feedback

Helpful

Not Helpful

72

27

Title : 2010 and Later ProStar and LoneStar HVAC Diagnostic Information
Applies To : 2010 and Later ProStar and LoneStar Trucks

Change Log
Dealers: Please refer to the change log text box below for recent changes to this article:
7/8/2014 - Updated troubleshooting information for DTC 2058


Description
This iKNow describes the unique service procedures and signals that apply to the post 2010
Bergstrom air conditioning system installed in ProStar and LoneStar vehicles.

HVAC Door Motor
If any of the following components are serviced, the HVAC door system needs to be calibrated:



Blend air control, mode air control, or temperature air control door actuators or doors
Any wiring that runs from the above listed HVAC door actuators to the HVAC control head
Any wiring to the HVAC control head
The HVAC control head

For resetting the system, the connector to the HVAC control head needs to be removed for a
minimum of 15 seconds with the key in the on position. Alternatively, the battery power from the
truck can be removed to accomplish the same thing, although this may interfere with driver
programmable settings. For more information refer to IK1900203 ­ Troubleshooting and Resetting
HVAC Doors

HVAC Control Head

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

11/3/2014

IK1900207 ­ 2010 and Later ProStar and LoneStar HVAC Diagnostic Information

Page 2 of 10

The HVAC control head performs 3 tasks. It provides the A/C request to the body controller from
the user, controls the operation of all the door actuators in the HVAC system based on knob
position, and sends a signal to the body controller for the status of the HVAC door actuators. The
body controller does not control any of the HVAC door positions. If the HVAC control head is
replaced with an incompatible part number, any of the following situations can result:



Door actuators working opposite of driver selected positions
Air conditioning inoperative
HVAC door actuators inoperative
Door actuator fault codes in the Body Controller

As a result, the correct part number should be verified using the parts catalog, and cross checked
to the old HVAC control head.

A/C Refrigerant and Oil
The HVAC system contains 40 OZ (2.5 LBS) for daycab models, and 48 OZ(3.0 LBS) for sleeper
cab models of R-134a refrigerant. The refrigerant should be purchased from NavistareBay logo parts to
ensure that a quality brand name refrigerant is used. Please see IK1900165 - R134a refrigerant
quality and concerns with some imported refrigerants for more details.
300 cc(10.14 OZ) of PAG 100 oil (PN ZGGR725028) is the lubricating oil installed in all post 2010
ProStar and LoneStar trucks A/C compressors.
Mineral oil (PN ZGGR6912) should be used as lubricating oil for assembly on all o-rings and
fittings.

Air Conditioning Compressor Operation
The following interlocks must be meet for the A/C compressor to transition states from off to on:





Ignition and Accessory voltage at body controller (Checkmarks at A1 and A16 at 1602 of B/C)
Air conditioning request from HVAC control head to B/C (Checkmark at 1600_A2)
Engine running signal (Engine_Running)
Engine speed above 300 RPM (Engine_Speed)
Low pressure input is grounded (Checkmark at 1600_B5)
Freeze Probe Thermistor input is ≥ 38° F ( HVAC_Freeze_Protect_Raw above 2.4976 volts
1600_B13)
A/C high side pressure is greater that 35 psi, but less then 218 psi (AC_High_Side_PSI) Pressures may change due to programmable parameters. See table below.
• No HVAC fault codes active

HVAC Filter Maintenance
Remove the fresh air filter(s) once each season and check for dirt, lint, etc. Replace if necessary.
Vehicles operating in unusually dusty conditions may require inspecting and replacing the air filter
(s) more often. ProStar and LoneStar models have 3 air filters. 2 are recirculation filters that are
located on the inside of the cab. Those filters may be carefully power­washed with a soap solution
and reused. Be sure to wash and rinse both sides and be sure to keep the spray head at least six
inches away from the filter to prevent damage. The fresh air filter is located on the outside of the
cab.

HVAC Flushing Procedure

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

11/3/2014

IK1900207 ­ 2010 and Later ProStar and LoneStar HVAC Diagnostic Information

Page 3 of 10

A new air conditioning service tool has been developed to flush the air conditioning system after a
catastrophic A/C compressor failure. The tool is an essential dealer tool for all medium duty and
heavy duty dealers.
Tool Information
Flushing Instructions

DLB Session
Please download and import the attached DLB session for diagnosing electrical issues
ProStar_LoneStar_AC

Fault Codes
Signal

B/C
Pin

SPN

FMI

Description

Action

BC_RCD_Pressure_Raw_Signal

1600
-B12

2609

16

HVAC High
Pressure
Protection

HVAC Pressure
Sensor Reading
Above 480 PSI

Switched_5V_Sense_Raw_Signal

1602
-E6

1079

1

5 volt sensor
supply below
normal

Short Circuit From
1602_E6 to 6201_C

9

HVAC Control
Head Circuit
Failed To
Communicate
With BC

Open Circuit From
1200_A9 to 1600_A3

HVAC Control
Head
Temperature Mix
DM1

HVAC Temperature
Door Stuck,
Defective Door
Actuator, or Open/
Shorted Circuit
1200_B11 to Temp
Actuator Pin A, or
1200_B12 to Temp
Actuator Pin F

HVAC Control
Head Mode Fault
DM1

HVAC Mode Door
Stuck, Defective
Door Actuator, or
Open/Shorted
Circuit 1200_B9 to
Mode Actuator A, or
1200_B10 to Mode
Actuator Pin F

RCD_HVAC_Ctrl_Head_Diag_Signal

RCD_HVAC_Ctrl_Head_Diag_Signal

RCD_HVAC_Ctrl_Head_Diag_Signal

RCD_HVAC_Ctrl_Head_Diag_Signal

1600
-A3

1600
-A3

1600
-A3

1600
-A3

3985

1552

2

3981

2

3984

2

HVAC Control
Head Air Inlet
DM1

HVAC Air Inlet Door
Stuck, Defective
Door Actuator, or
Open/Shorted
Circuit 1200_B1 to

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

11/3/2014

IK1900207 ­ 2010 and Later ProStar and LoneStar HVAC Diagnostic Information

Page 4 of 10

4202_A, or 1200_B2
to 4202_F
J1939BB_Rcv_61217_058_033_Timer

N/A

2058

9/14

Rear HVAC Data
Link
Communication
Failure

Body Builder J1939
Datalink: Loss of
Communication
between the Body
Controller and Rear
HVAC Controller.
Likely causes of
failure:
• Rear HVAC
Controls not
powered up or
defective.
• Body
Controller
Datalink
interface is
defective.
• Open J1939
Body Datalink.
• Datalink
shorted to
ground or
shorted
together.
• Datalink leads
miss pinned or
terminal pin
backed out.
Note: Ignition key
must be ON for
datalink voltage
tests.
1. Load test power
and ground
connections to
the Rear HVAC
Controller. At
connector 5210
perform a
continuity test
between Pin 4
and a known
good ground.
Pin 4 should be
grounded with
less than 1 ohm
resistance.
2. Turn ignition
switch to the ON
position (do not
start engine) at
connector 5210
check pin 3
which should be

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

11/3/2014

IK1900207 ­ 2010 and Later ProStar and LoneStar HVAC Diagnostic Information

Page 5 of 10

equal to current
battery voltage
(approx. 12
volts). If voltage
is missing
troubleshoot
loss of HVAC
power source
(supplied by
sleeper relay
5001).
3. Check J1939
body datalink
voltage at the
Rear HVAC
controller
harness
connector 5210
pins 15 and 16.
Ignition switch
must be ON.
Mesaure DC
voltage at pin 15
(J1939+)
voltage should
be approx. 2.6
volts. Measure
DC voltage at
pin 16 (J1939-)
voltage should
be approx. 2.3
volts. Each
voltage may

12

SaleBestseller No. 1
Autel Scanner MaxiCOM MK900BT, 2026 MK900-BT V2.0 Bidirectional Diagnostic Tool, 8in Up of MK900 MX900 MK808S MK808BT MX808S MK808Z, 3000+ Active Tests, 40+ Service, CAN-FD&DOIP, All System, FCA 11 OS
  • 💯【Conta.ct us for Support Directly】If you met any...
  • 🔥🔥🔥【2026 AUTEL FLAGSHIP MK900BT MK900-BT, NEW...
  • 🚗【3000+ ACTIVE TESTS (50➡3000+), SAME AS MS...
  • 🚗【40+ HOT SERVICES FOR 150 MAKES (28+➡40+)】Full...
  • 🚗【OE ALL SYSTEM DIAGNOSE, AUTO SCAN 2.0: SCAN LICENSE...
SaleBestseller No. 2
Autel Professional OBD2 Scanner AL319 Code Reader, Enhanced Check and Reset Engine Fault Code, Live Data, Freeze Frame, CAN Car Diagnostic Scan Tools for All OBDII Vehicles After 1996, 2026 Upgraded
  • 【TURN OFF CEL】 This AL319 car scanner diagnostic tool...
  • 【EXTENSIVE APPLICATION】 Autel AL319 Compatible with...
  • 【FOR END USER & DIYERS】 This error code reader AL319 is...
  • 【USER-FRIENDLY DESIGN】 This OBD2 scanner and check...
  • 【HIGH-QUALITY SERVICES】 12 months war.ranty from the...

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


If the PDF is very large, it may not load in the preview below.

Download PDF [349.92 KB]


Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.

If the TSB PDF does not show, download or view it on the NHTSA Website.

Click on the (+) Plus Sign

Then Click on Associated Document(s)


Search NHTSA Database for Recalls

View Latest Recalls


Search NHTSA Database for Vehicle Investigations

View Latest Vehicle Investigations


Search NHTSA Database for Vehicle Complaints

View Latest Vehicle Complaints


TSB/Document ID: IK1900207

Replacement Service Bulletin Number:

MFR Communication Date: 2014-10-30

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:APPLIANCE:AIR CONDITIONER

MFR Component System:

MFR Component Subsystem:


Previous TSB

Next TSB



SaleBestseller No. 1
OBD2 Scanner Diagnostic Tool XTOOL A30M V2.0, 2026 Wireless Bidirectional Code Reader, 26 Reset, All System, Crank Sensor Relearn, EPB, Throttle Relearn, Lifetime Free Updates, Android & iOS
  • Stay Updated with Lifetime Access: This obd2 scanner includes lifetime free software updates for all app service functions. With a single payment, enjoy full access to diagnostics, reset tools, and maintenance features — zero subscription fees. A budget-friendly choice for weekend mechanics, home car owners, and DIYers, supporting vehicles from 1996 onward. Come to us with your VIN to check compatibility.
  • Full Bidirectional Control/Active Tests & Stable Wireless Connectivity: This car code reader features full bidirectional control, allowing you to send commands to the vehicle's ECU for active tests on components such as fuel pumps, injectors, A/C clutches, windows, sunroofs, and more. This car scanner diagnostic tool helps DIYers quickly diagnose and test vehicle parts, cutting down troubleshooting and repair time. With BT 4.0 wireless connectivity, you can enjoy cable-free diagnostics up to 33 feet. Stand in your garage and test windows, wipers, or even engine components—all without needing to move around your car.
  • Portable Car Scanner with 26 Special Functions: Scheduled vehicle maintenance with the A30M car diagnostic scanner can keep your vehicle in peak condition and save you big on dealership trips. The XTOOL A30M obd2 scanner diagnostic tool features essential reset and relearn functions, such as Oil Reset, EPB Reset (Electronic Parking Brake Release), SAS, ABS Brake Bleeding, Throttle Body Relearn, Injector Coding, Crank Sensor Relearn, Headlight Adjustment, and Tire Size Reset. Note: Service functions may vary by vehicle model – check compatibility beforehand!
  • Wide Compatibility CAN FD & FCAeBay logo Autoauth: This obd2 scanner diagnostic tool is compatible with over 85+ car brands from the U.S., Europe, and Asia, providing extensive coverage through a BT connection with your smartphone or iPad. Now upgraded to support the latest protocols, it includes FCAeBay logo AutoAuth access for ChryslereBay logo, JeepeBay logo, DodgeeBay logo, and FiateBay logo (2018+), and supports CAN FD for GM (2020+) models, giving you greater access to newer vehicles and systems. Note: The FCAeBay logo AutoAuth account is not included with the device. Users must register and pay separately through the official FCAeBay logo AutoAuth website to access diagnostic functions for vehicles that require it.
  • Up to 8 Live Data Streams Graphing – Real-Time Graphing for Deeper Insight: This car scanner supports up to 8 live data streams simultaneously with intuitive, real-time graphing. Gain comprehensive insights into your vehicle’s performance, making it easier to spot issues, detect trends, and make informed diagnostic decisions with confidence.
SaleBestseller No. 2
XTOOL D5S OBD2 Scanner, 16 Resets, Car Scanner for Engine ABS SRS Transmission, Crank Sensor Relearn, Throttle Relearn, EPB, Code Reader for Cars and Trucks, CAN FD&FCA Scan Tool, Lifetime Free Update
  • Comprehensive OBD2 Scanner with 16 Resets: The XTOOL D5S car code reader and vehicle reset tool provides an advanced diagnostic solution with 16 commonly needed reset functions, including Electronic Parking Brake Reset (EPB Reset), SAS, BMS Reset (Battery Test), Throttle Body Relearn, TPMS Reset, ABS Bleeding, Injector Coding, Gearbox Match, Suspension Adjustment, Headlight, Window Initialization, Crank Sensor Relearn and more. Equipped with CAN FD Protocol and FAC AutoAuth, the D5S obd2 scanner diagnostic tool ensures compatibility with a broad range of modern vehicles, allowing users to address common maintenance needs quickly. NOTE: Please Check the Compatibility before ordering.
  • 4 Main System Car Scanner & Full OBD2 Diagnostics: The XTOOL D5S car code reader is ideal for home mechanics, DIYers, and professionals, providing access to Transmission/Engine/ABS/SRS systems to read DTCs, Live data can be displayed in text or up to 4 PID data graphs, along with full OBD2 diagnostics to check the engine light on, other obd2 issues and routine maintenance. This car diagnostic scanner ensures you can keep your vehicles in top condition, avoiding costly repairs or unexpected breakdowns. NOTE: Some vehicles display three systems after connection because the transmission and engine of some vehicles are integrated into one.
  • Check Engine Code Reader & Real-Time Engine Monitoring: Whether you're a car owner, a DIYer, or run a repair shop, the XTOOL D5S obd2 scanner diagnostic tool makes engine diagnostics fast and frustration-free, reading and explaining trouble codes in seconds—no confusion. Check live data like fuel trim, 02 sensor voltage, RPM, and coolant temp to pinpoint mis~fires, rough idle, or sensor issues. After repairs, simply use the D5S check engine code reader and reset tool to turn off the check engine light and confirm the problem’s fixed—saving time, money, and unnecessary shop visits. - Note: If the check engine light comes back on, it indicates the original problem still exists.
  • Portable Car Scanner for ABS and SRS: XTOOL D5S gives you peace of mind when ABS or airbag warning lights come on. It reads and clears ABS codes to help you fix brake sensor, traction control, or wheel speed issues, and supports ABS bleeding after repairs like caliper or master cylinder replacement. For airbag systems, it scans and clears SRS codes related to airbags, seatbelt tensioners, and crash sensors. Whether you're doing repairs at home or running a small shop, the D5S is a cost-effective solution for safety diagnostics. Note: If a fault code returns after clearing, it usually means the issue hasn’t been fully resolved. Please check the compatibility before ordering.
  • Transmission Warning Light ON? Here’s the Transmission Diagnostic and Reset Tool You Need: The XTOOL D5S is more than just a basic car scanner—it’s an easy-to-use transmission diagnostic tool. From rough shifts to slipping gears, the D5S lets you read and clear transmission trouble codes, monitor real-time TCM data, and perform transmission resets after fluid changes or repairs. Whether you’re a hands-on car owner or a pro running a busy shop, this OBD2 scanner with transmission functions helps you catch problems early—saving you time, money, and future headaches.. Note: Clearing fault codes is equivalent to a reset on some vehicles, but not all. For help, contact XTOOL Tech Support.
SaleBestseller No. 3
XTOOL Anyscan A30D OBD2 Scanner Diagnostic Tool - Bidirectional Scan Tool Wireless - Lifetime Updates & 19 Resets Crank Sensor EPB Throttle Relearn - Full System Car Code Reader for iPhone & Android
  • Save $500+/Year with Pro-Level Diagnostics -No Subscriptions: The Portable XTOOL Anyscan A30D OBD2 scanner diagnostic tool includes free lifetime software updates for all app service functions, without extra cost. With a single payment, enjoy full access to diagnostics, relearn scan tools, and maintenance features. A cost-effective, smart choice for car owners and DIY enthusiasts, compatible with vehicles from 1996 onward. Please provide the car VIN and the special functions you need in advance so that we can confirm compatibility
  • Bi-Directional Control for Faster Troubleshooting: Unlike a basic code reader, the A30D bi directional scan tool sends commands directly to your vehicle’s ECU to actively test components like fuel pump, valves, wipers, windows, doors, sunroof, and headlamps right from your smartphone. See component responses in real time without disassembly—perfect for brake jobs, electrical issues, and hard-to-find problems. This bidirectional obd2 scanner helps pinpoint faults faster, reduce guesswork, and avoid replacing good parts. An efficient, easy-to-use car scanner diagnostic tool built for DIYers, home garage users, and small-shop technicians who want real two-way scanner, not just codes
  • 19 Reset Functions for Routine Maintenance: The A30D car diagnostic scanner provides 19 relearn functions without extra charges, including EPB Reset for parking brake replacement, TPMS Reset after tire changes, ABS Auto Bleeding, Oil Reset, SAS Reset, BMS Reset, Throttle Relearn, Injector C0ding, Gear Learning, Crank/Crankshaft/Cam/Ckp Sensor Relearn Tool, Transmission Match, Seat Calibration, Airbag Repair and more. This XTOOL A30D automotive scanner diagnostic tool supports preventive care, helping extend vehicle life and reduce costly shop visits. Functions vary by vehicle make and year—plz confirm compatibility before purchase
  • Stable BT Connection & All-System & 8 Pids Live Data: The A30D wireless OBD2 scanner delivers a fast and stable wireless connection up to 33 feet, letting you move freely around the vehicle without tangled cables. Pair with with Android 9.0+ and iOS 10.0+ devices to turn your phone into a mobile auto scanner—perfect for home garages, driveways, or on-the-spot repairs. This full system scanner for cars provides real-time access to all major modules, including Engine, Gearbox, ABS, SRS, AC and more. with clear graphs, meters, and up to 8 PIDs displayed at once. This car code reader makes system monitoring visual, simple, easy to understand, and offering data logging for playback and deeper
  • Wide Compatibility with CAN-FD & FCAeBay logo Support: The A30D car computer diagnostic reader works with most 1996 and newer vehicles with a standard OBD2 port, including for FordeBay logo, for GM, for ToyotaeBay logo, for HondaeBay logo, for NissaneBay logo,for HyundaieBay logo etc, with ongoing updates covering more car models and functions later. It also supports newer communication protocols like CAN-FD and FCAeBay logo AutoAuth (Personal AutoAuth account and active subscription required, not included with the device!for ChryslereBay logo, for DodgeeBay logo, for JeepeBay logo, for FiateBay logo models). It is a future-ready automotive scanner diagnostic tool for households with multiple vehicles or part-time techs. Coverage vary by cars, plz check the compatibility first

Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API


 


This product presentation was made with AAWP plugin.

Share to...