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NHTSA ID Number: 10130937

Manufacturer Communication Number: IK2700100

TSB/Document Date: 2018-04-02


Summary

OnCommand EZ-Tech


IK2700100 - OnCommand EZ­Tech®

Page 1 of 3

Countries:

UNITED STATES

Availability:

ISIS, Bus ISIS, FleetISIS, IsSIR Revision:

Document ID: IK2700100

Major System:

EZ-TECH SUPPORT

Created:

15
2/18/2015

Current Language: English

Last Modified: 10/3/2017

Other Languages: NONE

Author:

Viewed:

Fausto Coloma

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Title : OnCommand EZ-Tech®
Applies To : EZ-Tech

CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
10/03/2017 - Added NEW information about the availability of the HeRo (Health Reports) software for the OnCommand EZ-Tech laptop.
06/21/2017 - Added NEW information about newest CF-54 as the new OnCommand EZ-Tech.
02/09/2017 - Article was edited to include latest information available for the OnCommand EZ-Tech product.
12/15/2016 - Article was edited to include latest information available for the OnCommand EZ-Tech product.
04/29/2016 - Updated sell sheet to include a 128GB SSD instead of the Standard spinning drive for the same price while supplies last.


Introducing the newest member of the EZ­Tech® family for our FLEET customers:

Warning: Selling a Dealer only "EZ-Tech®" laptop to a customer is NOT supported. Customers must be sold
"OnCommand EZ­Tech®" laptops only.
The OnCommand EZ-Tech® was developed using the Panasonic Toughbook CF-54 due to its reliability and durability. The CF54 is preloaded with our proprietary IMAGE based on Windows 10 64bit OS and with all the software you will need to diagnose
our latest InternationaleBay logo vehicles.
OnCommand EZ-Tech Technical Specifications:
• Semi Rugged with magnesium alloy case with handle MIL-STD-810G certified (3 ft drop)






Intel Core i5-6300U 2.4GHz, vPro with Turbo Boost up to 3.0GHz
256GB SSD, 8GB RAMeBay logo DDR3L, 3 USB 3.0 ports
14.0" High Definition 720 LED Anti-reflective and anti-glare screen.
Intel Dual Band Wireless AC 8260 802.11a/b/g/n/ac
Bluetooth v4.1
Emissive Backlit Keyboard
3 Year No Fault Warranty

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

11/1/2017

IK2700100 - OnCommand EZ­Tech®

Page 2 of 3

NavistareBay logo EZ-Tech proprietary Image using Windows 10 Pro OS 64bit

InternationaleBay logo Software included:
Master Diagnostics v4.8;
InternationaleBay logo Intune;
ServiceMaxx J1708;
NavistareBay logo Engine Diagnostics - NED (Online version, License required**)
Diamond Logic Builder Fleet;
Diamond Logic Builder (Online version, License required**);
NavKal Pro (License required**)
Cylinder Performance Analyzer or CPA software;
NavistareBay logo Launcher ***(Health Reports);
HBP Programmer;
InternationaleBay logo DLC Fleet Tool;
NavistareBay logo TRWeBay logo ABS 355;
Master Service Information Manual DVD (For reference purposes only. Released 11-2014)
For actual repairs and troubleshooting use the Service Portal to access the latest technical information available.
Note: Access to the Service Portal, Parts and Service Manuals will require an OnCommand paid subscription (cyyXXXX).
InternationaleBay logo Software NOT included:
InternationaleBay logo HABS (IC4 USB, is not compatible with Windows 10 64bit)
NavistareBay logo IPT (IC4 USB, is not compatible with Windows 10 64bit)
InternationaleBay logo NETS (Use NavKal, instead)
Other vendors diagnostic software included: (A separate license will be required)
BendixeBay logo ACom 6.12;
Allison DOC 17.0 (Annual license is required, contact Noregon Sales 1-877-659-6913)
EDITH software;
CumminseBay logo INSITE 8.0 (Annual license is required, contact CumminseBay logo Distributor)
ServiceRanger 2.8;
ServiceRanger 4.0 (Annual license is required, contact 1-800-826-4357 opt 4)
ZF TransSoft v1.0;
MeritoreBay logo Wabco 12 (License is required, contact SnapOn at 1-866-668-7221)
Preloaded drivers for the following vehicle interface devices: Nexiq USB-Link and Nexiq USB-Link 2, DPA 4+, DPA 5 USB,
INLINE 5, INLINE 6, INLINE 7, Noregon DLA+, DLA+ PLC and Noregon DLA+ WiFi.
The following vehicle interfaces are NO longer compatible with Windows 10 Pro 64bit and are NOT installed on the computer:
IC4 USB
Movimento NavCOM
Movimento NavLink
Utility software included: OpenOffice Suite, PTC Isoview 7.3, 7zip, VirtualClone Drive, Adobe Flash, Adobe Shockwave and
Adobe Reader XI. Also, Universal Printer drivers for HP, Lexmark, Brother and Xerox are included.
IMPORTANT NOTES:
The OnCommand EZ-Tech® doesn't Java installed since it is no longer needed to run our applications.
The OnCommand EZ-Tech® do NOT include the programming software InternationaleBay logo NETS. However, NavKal Pro
programming software is included.
**Diamond Logic Builder (DLB), NavistareBay logo Engine Diagnostics (NED) and NavKal Pro software require a valid license to work.
Please contact OnCommand EZ­Tech® Support to claim your licenses valid for 5 years from the original shipping date of the
computer. These licenses are given based on your computer serial number and cannot be transferred by any means.
***The NavistareBay logo Launcher Software is being replaced by HeRo (Health Report) Software. The NavistareBay logo Launcher software
sunset date is: 12/04/2017. NavistareBay logo, Inc. will no longer support the software after this date. Please upgrade to our new HeRo
Software. Owners of the OnCommand EZ­Tech® can download the software from the following link:
HeRo Installer: HERE
To download a HeRo license from our website, please use the software from the link below:
HeRo License Downloader: HERE
EZ-Tech® OnCommand Sell Sheet:

https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlI...

11/1/2017

IK2700100 - OnCommand EZ­Tech®

Page 3 of 3

To display the sell sheet of this product, please click HERE.
PRICING INFORMATION:
The fleet suggested retail price for the OnCommand EZ-Tech® is $4,547.00 and includes the following:
Panasonic no fault warranty for 3 years.
Panasonic imaging services for 3 years.
NavistareBay logo software licenses for 5 years from the ship date.
NavistareBay logo support hotline: 1­888­661­6272 opt 2.
NavistareBay logo EZ-Tech® hotline: 1-800-336-4500
opt 3, opt 2
ORDERING INFORMATION:
Fleets can only order the OnCommand EZ­Tech® through any InternationaleBay logo Dealer.
InternationaleBay logo Dealers can order the OnCommand EZ-Tech® directly from Bizco.
Bizco Contact Information:
Carl Steffens
Senior Design Specialist
402­323­4800 (Main)
402­323­4848 (Fax)
The Dealer EZ-Tech® and the OnCommand EZ-Tech® for Fleets are available at Bizco for authorized InternationaleBay logo Dealers
only.
Additional resources:
NavistareBay logo Customer Solutions LINK
OnCommand Download Center: LINK (Get the latest updates for your OnCommand EZ­Tech® computer)
For custom imaging needs, please send an e-mail to: fausto.coloma@navistareBay logo.com
Important Note:
The information in this website, including text, images, and links, are PROVIDED "AS IS" BY NAVISTAReBay logo, INC. SOLELY AS A
CONVENIENCE TO ITS CUSTOMERS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
OR NON-INFRINGEMENT. NavistareBay logo, Inc. assumes no responsibility for errors or omissions in this publication or other
documents which are referenced by or linked to this publication including without limitation, damage to your computer hardware,
data, information, materials and business resulting from the use or access, or information or lack thereof, available on the
NavistareBay logo, Inc. website. This publication could include technical or other inaccuracies. Changes are periodically added to the
information, and NavistareBay logo, Inc. may change the products or services described in this publication at any time.

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Copyright © 2017 NavistareBay logo, Inc.

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11/1/2017

1

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TSB/Document ID: IK2700100

Replacement Service Bulletin Number:

MFR Communication Date: 2017-10-03

MFR Internal Campaign ID/Software Version:

Communication Type: Service Bulletin/Repair Instructions

NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

MFR Component System:

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