NHTSA ID Number: 10130882
Manufacturer Communication Number: IK0700096
TSB/Document Date: 2018-04-02
Summary
Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information; only models with SCR Aftertreatment system and N9, N10, N13, A26 or Cummins
ISB, ISL, ISX engines built from January 2016
IK0700096 - Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information Page 1 of 5
Countries:
CANADA, UNITED STATES Document ID: IK0700096
Availability:
ISIS, FleetISIS, IsSIR
Revision:
12
Major System:
Created:
5/19/2017
Current Language: English
Last Modified: 9/5/2017
Other Languages: NONE
Author:
Viewed:
Josh Bowman
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Title : Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information
Applies To : Navistar N9, N10, N13, A26 and Cummins ISB, ISL, ISX built from January 2016 to
present
CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
09/01/2017 Added fault codes and supplemental diagnostics.
08/29/2017 - Part number added for boot kit in the PDCs. Also added Step based Diagnostics.
08/22/2017 Added instructions for plastic boot kit
08/07/2017 - Added A26 to the applies to section
06/14/2017 Added instructions to diagnose other UQS faults before proceeding with UQS boot kit installation
DESCRIPTION
This document will guide the user through supplemental diagnostic and service procedures for the Urea Quality Sensor (UQS).
This document only applies to vehicles built between January of 2016 to present. Refer to Symptoms section below to find the
list of fault codes that apply. The Diagnostic Steps section below will guide the user through a series of steps to determine the
cause of the fault code.
SYMPTOMS
Diagnostic Trouble Codes:
DTC/Light
Description
SPN 3516 FMI 10
N9/N10/N13/A26
SPN 3516 FMI 18
N9/N10/N13
SPN 3516 FMI 15
N9/N10/N13/A26
SPN 4094 FMI 31
A26
SPN 3364 FMI 10 (4277)
SPN 3364 FMI 18 (3867)
SPN 3364 FMI 15 (4842)
SPN 3521 FMI 16 (6765)
X15/B6.7
SPN 3521 FMI 18 (6766)
X15/B6.7
SPN 3521 FMI 31 (6767)
X15/B6.7
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IK0700096 - Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information Page 2 of 5
These faults are NOT resolved with the UQS boot kit. Resolve other faults first before
continuing with diagnostics for faults listed in the section above.
For Cummins powered vehicles:
SPN:3364 FMI: 1,2,3,4,5,6,7,9,11,12,13,19, and 31.
For Navistar powered vehicles:
SPN:3516 FMI:1,2,3,4,12, and 19
SPN:3515 FMI:3,4,5,6,10,11,20, and 21
Verify sensor is working correctly before replacing or installing boot kit using the following steps:
DIAGNOSTIC STEP(s)
Step Action
1
DIAGNOSTIC:
Yes. Go to Step 2.
Check DEF with refractometer. Is DEF concentration between 30-34%?
No. Drain DEF and refill with new DEF.
Confirm new DEF concentration is in
spec. Go to Step 6.
Step Action
DIAGNOSTIC:
Check DEF/DEF Tank for debris. Is any debris found?
2
Step Action
3
Decision
Yes. Drain DEF tank, flush and refill
with new DEF. Confirm new DEF
concentration is within spec. Go to Step
6.
No. Go to step 3.
Decision
DIAGNOSTIC:
Yes. Go to step 4
Aeration can be caused by the DEF heater valve operating incorrectly. Follow
IK0700079. Are the DEF heater valve and lines installed correctly?
No. Correct DEF heater valve
installation and retest for faults. If the
fault codes do not return, go to Step 6.
Step Action
DIAGNOSTIC:
4
Decision
Decision
Yes. Go to Step 6.
Check DEF concentration using Navistar Engine Diagnostics (Navistar Engines
parameter 3516) or INSITE (Cummins Engines).
No. Go to Step 5.
Is the concentration displayed in the service tool WITHIN spec (matching
refractometer reading within 3%)?
Step Action
5
DIAGNOSTIC:
Decision
Yes. Remove bubbles from sensor and
return to Step 4.
Through the DEF Tank fill hole, inspect sensor for bubble accumulation.
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IK0700096 - Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information Page 3 of 5
Are any bubbles on the lens?
No. Go to Step 7.
Step Action
Decision
DIAGNOSTIC:
Install UQS boot and retest for faults. Refer to Service Parts Information
section below for UQS boot kit part number and repair instructions.
6
Yes. Go to Step 7.
Are any faults active after boot installation?
No. Release truck to customer.
*Fault code monitors may take several minutes to come active. Refer to
appropriate manual to locate the conditions for setting the fault code.
Step Action
7
Decision
DIAGNOSTIC:
Replace UQS sensor, install UQS boot on new sensor, clear faults, and retest.
Have any fault codes come active after installation?
Yes. Contact Tech Support
*Fault code monitors may take several minutes to come active. Refer
to appropriate manual to locate the conditions for setting the fault code.
No. Release truck to customer.
For Navistar engines, Programmable Parameter (PP) reset of "SCR Faults Reset Request"
is needed to remove inducement effects.
SERVICE PARTS INFORMATION
The UQS Boot Kit is now available to order through the PDCs.
Kit Description
Part Number
Quantity
Required
Kit, Urea Quality Sensor Boot
2518079C91
1
Refer to Training and Repair Steps below to find instructions for installing the UQS boot kit.
A heat gun is required to install this kit, if you do not have a heat gun please open up a
Tools order case file indicating you need a loaner heat gun to perform this procedure.
TRAINING
Before attempting to make this repair, please review a short training video in the Course Catalog on the LMS.
www.navistarlearning.com
REPAIR STEPS
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IK0700096 - Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information Page 4 of 5
The UQS boot kit was revised 8/18/17 with a plastic boot in place of the original heat shrink boot. The new boot has seperate
instructions.
• If you have a UQS Boot Kit with only heat shrink boots and a green zip tie as pictured in Figure 1 below, use the
installation instructions found here: UQS - Urea Quality Sensor Heat Shrink Boot Installation
• If you have a UQS Boot Kit with the plastic boot and blue zip tie as pictured in Figure 2 below, use the instructions found
here: UQS - Urea Quality Sensor Plastic Boot Installation
Figure 1: Heat Shrink Kit
Figure 2: Plastic Boot Kit
Instructions are subject to revision, if printing discard after single use.
WARRANTY INFORMATION
Warranty Claim Coding:
Group: 18050 - SCR Aftertreatment
Noun: 124 - Sensor Assembly Def Tank
OTHER RESOURCES
Master Service Information Site
UQS - Urea Quality Sensor Heat Shrink Boot Installation
UQS - Urea Quality Sensor Plastic Boot Installation
Feedback Information
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IK0700096 - Urea Quality Sensor (UQS) Supplemental Diagnostic and Service Information Page 5 of 5
U00NRG1
You received the following feedback From: dyytrp1 - Thomas Pianalto Email Address: [email protected] Job
Classification: SE008, Service Technician Dealer: SUMMIT TRUCK GROUP Feedback: VIN# HL641731 STEP 4 DEF concentration
CANNOT BE SEEN using Insite on this vehicle. Contacted Cummins after escalating EDS dsid DSBPD6849 and was told concentration
may be blocked from being visible with Insite. Selected No that concentration is not within 3% since fault code 3364/18 is Active.
9/26/2017
1:57:18 PM
You received the following feedback From: U00NRG1 - Norman Gotz Email Address: SMTP:{norman.gotz@navistar.com}
norman.gotz@navistar.com Feedback: The link in Step 3 for IK0700079, takes you to a matured document.
9/29/2017
10:07:11 AM
Copyright © 2017 Navistar, Inc.
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10/3/2017
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TSB/Document ID: IK0700096
Replacement Service Bulletin Number:
MFR Communication Date: 2017-09-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
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