NHTSA ID Number: 10130865
Manufacturer Communication Number: IK1500085
TSB/Document Date: 2018-04-02
Summary
Fuel Tank Unable to Fill; only sleeper models
IK1500085 LT / ProStar Fuel Tank Unable to Fill
Page 1 of 5
Countries:
AUSTRALIA, BAHAMAS, BOLIVIA, BELIZE, CANADA,
CHILE, COLOMBIA, COSTA RICA, DOMINICAN
REPUBLIC, ECUADOR, EL SALVADOR, TRINIDAD
AND TOBAGO, UNITED STATES, URUGUAY,
VENEZUELA, MEXICO, ARUBA, NICARAGUA, PERU,
PUERTO RICO, Curaçao, GUATEMALA, GUYANA,
HAITI, HONDURAS, JAMAICA, PANAMA
Document
IK1500085
ID:
Availability: ISIS, NotSIR
Revision: 3
Major
System:
FUEL SYSTEMS
Created:
5/6/2016
English
Last
Modified:
7/5/2017
Author:
Pablo
Guerrero
Current
Language:
Other
NONE
Languages:
Viewed:
573
Less Info
Coding Information
Hide Details
Copy Link
Copy Relative Link
Bookmark
Add to Favorites
Provide Feedback
View My Bookmarks
Helpful
Not Helpful
10
5
Title : LT / ProStar Fuel Tank Unable to Fill
Applies To : LT & ProStar Sleeper
CHANGE LOG
Please refer to the change log text box below for recent changes to this article:
05/19/2016 - Initial Article Release
8/11/2016- Repaired broken link
11/21/2016- Changed "Applies To" from ProStar to ProStar Sleeper
07/05/2017 Added LT to "Applies To"
DESCRIPTION
The article will guide you on what to do if the customer is unable to fill the vehicle with fuel at the service station.
SYMPTOM(s)
Customer unable to fill fuel tank.
Nozzle contacting body/chassis skirts..
Diagnostic Trouble Code(s) & Dashboard Indicator Light(s):
DTC/Light
Description
N/A
N/A
Customer Observations or Concerns
Unable to fill fuel tank because the nozzle contacts the chassis skirt
SPECIAL TOOL(s) / SOFTWARE
Tool Description
Digital Protractor
Tool Number
Comments
Instructions
Obtain Locally
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 8/1/2017
IK1500085 LT / ProStar Fuel Tank Unable to Fill
Page 2 of 5
SERVICE PARTS INFORMATION
.
Kit Description
Part Number
Quantity
Notes
Required
N/A
DIAGNOSTIC STEP(s)
Step Action
Decision
Understand where the customer is fueling the truck and what type of nozzle they are 1.Off road type nozzle: Go to step 2
using.
1
2.Standard high flow nozzle:Go to step
Two types of nozzles are used to dispense diesel fuel : Figure 1 refers to an off road
3
type nozzle, and Figure 2 refers to the standard high flow fuel nozzle
What type of nozzle is the customer using?
Step Action
Off Road Type Nozzle
2
If this is the type of nozzle the customer is using, rotating the fuel tanks, or any other adjustments are not covered by warranty.
Step Action
Decision
Standard High Flow Nozzle
3
Standard high flow fuel nozzles are used at all major fueling stations in North
America and Canada.
Yes : Follow the steps below to repair.
Is the customer unable to fill the vehicle using a Standard High Flow Nozzle?
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 8/1/2017
IK1500085 LT / ProStar Fuel Tank Unable to Fill
Page 3 of 5
Figure 1: Off Road Type Nozzle
Figure 2: Standard High Flow Nozzle
REPAIR STEP(s)
1. Park the vehicle on a flat surface.
2. Shift transmission to Park or Neutral and set parking brakes.
3. Install wheel chocks.
4. Use a digital protractor and zero it on the frame rail between the back of the cab and the forward drive axle.
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 8/1/2017
IK1500085 LT / ProStar Fuel Tank Unable to Fill
Page 4 of 5
5. Remove the fuel tank cap and record the initial angle of the tank at the fuel fill neck (Figure 3) and record the reading. A reading of 26
degrees +/- 1 indicates not action is need for tank rotation. If the initial reading is outside of 26 degrees +/- 1, the fuel tank will need to be
adjusted.
Figure 3: Measuring
Include the fill neck reading before and after rotating the fuel tank to the
warranty claim. Failure to do so can lead to claim denial.
TANK ADJUSTMENT PROCEDURE:
6.To adjust the fuel tank, the tank will need to be drained the straps loosed and rotated. For detailed instruction on how the system functions,
Refer to the steps outline in manual:
• 0000863170 - 2010–2016 ProStar Technician Manual (Service and Diagnostic) under the section for fuel tanks.
• 0000885380 - LT / RH Technician Manual (Service and Diagnostic) under the section for fuel tanks.
Ensure final fuel tank position clears all frame mounted items including back
of cab suspension.
WARRANTY INFORMATION
Warranty Claim Coding:
Group: 15050 - Fuel System
Noun:
637- Tank Body
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 8/1/2017
IK1500085 LT / ProStar Fuel Tank Unable to Fill
Page 5 of 5
Repair
Model
SRT
16
Fuel tank adjustment.
Prostar
All
A15-3107
- SRT A15-3107 is the code used to R/R the fuel tank straps.
Adjustments are only covered under warranty for the first 90 days in service. This condition should be identified and corrected within this
period. See section 5.2 of the CTS-1100.
OTHER RESOURCES
Master Service Information Site
Hide Details
Feedback Information
Viewed:
572
Helpful:
10
Not Helpful: 5
No Feedback Found
Copyright © 2017 Navistar
, Inc.
https://evalue.internationaldelivers.com/service_kb/DocTool/ArticleViewer.aspx?ControlID... 8/1/2017
Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
If the PDF is very large, it may not load in the preview below.
Some older TSBs had multiple PDFs — visit the NHTSA Website to view all PDFs.
If the TSB PDF does not show, download or view it on the NHTSA Website.
Click on the (+) Plus Sign
Then Click on Associated Document(s)
Search NHTSA Database for Recalls
Search NHTSA Database for Vehicle Investigations
View Latest Vehicle Investigations
Search NHTSA Database for Vehicle Complaints
View Latest Vehicle Complaints
TSB/Document ID: IK1500085
Replacement Service Bulletin Number:
MFR Communication Date: 2017-07-05
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: FUEL SYSTEM, DIESEL
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
- [Notice] When you receive a used device, it may be a customer return resold by Amazon without inspection. You can exchange it for a new one through Amazon. As this situation is unavoidable, we sincerely apologize. For any issues, contacting us via Amazon's "Messages" is the best way. THINKSCAN 689BT Bidirectional Scan Tool Can Be Used Immediately After It is Turned On, Without Complicated Registration Process, Which is More Convenient & Quick.
- Full Bi-Directional Control & 3000+ Active Tests: Take control and test components like actuators, fuel injectors, relays, and cooling fans in real time. You’ll quickly see if the problem is in the part itself or the control module — saving you hours of guesswork and frustrating trial-and-error.
- Advanced ECU Coding Capabilities: Handle module matching and hidden feature activation with confidence. When you replace an ECU or want to customize settings, this obd2 scanner diagnostic bi directional tool gives you the professional-level capabilities you need without the dealership price tag.
- 34+ Useful Reset and Maintenance Functions: Complete everyday service tasks smoothly with a wide range of helpful reset and maintenance functions. Whether you’re keeping up with regular upkeep or tackling a specific job, this scanner makes maintenance simpler and less stressful for both DIYers and pros.
- Comprehensive Full System Diagnostics: Diagnose every major system — Engine, Transmission, ABS, SRS, TPMS, and more — all in one place. Finally stop wondering if you’re missing something important; get the full picture and clear codes with ease.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
- Top Reasons to Choose the D7S OBD2 Scanner: XTOOL D7S car scan tool, an upgrade of XTOOL D7, offers comprehensive features for automotive technicians, workshops, and DIY enthusiasts 1. Upgraded Hardware: 2+64GB memory, rear camera, intuitive interface, foldable bracket 2. Complete Diagnostics: FCA
Autoauth, OE-level all system scan, 39+ maintenance services, 4K+ bidirectional, CANFD/DoIP protocol 3. Advanced Capabilities: ECU c0ding, PMI functions 4. Wide Compatibility: Support 10,000+ models, covering 99% vehicle brands 5. Multi-language: Available in 22+ languages, No IP Restrictions 6. 3-Year Updates: Save 300 bucks on software updates for the latest features and optimizations - 2026 Upgraded D7S Car Scanner Features: The newly 2026 D7S V2.0 scanner for car brings exciting features for advanced vehicle diagnostics and enhanced user experience 1. FCA AutoAuth: Now supports FCA SGW module for Chrysler, for Jeep, for Dodge (2018+), for Fiat (2017+), enabling faster vehicle communication without gateway restrictions 2. PMI (Offline ECU Pr0gramming): Allows for Ford, for Lincoln, and for Mazda ECU pr0gramming for new modules 3. Optimized Diagnostic Report 2.0: Personalized reports with logos and customer info for auto shops. Note: Compatibility varies by cars, please check before order
- 39+ Services/Resets/Adaptations/Relearns/Calibrations: XTOOL D7S full system car scanner diagnostic tool tackles 99% of common car issues through its 36+ special functions, including Oil Reset, EPB, SAS, BMS, Throttle Reset, Injector C0ding, ABS Bleed, TPMS Reset, Power Balance, etc and also covers specific-vehicle functions like Crank Sensor Relearn, ABS Initialization, Cylinder Power Balance, Fuel Trim Reset, Idle Relearn etc. This car diagnostic scanner enhances efficiency, making repairs and maintenance hassle-free. Tip: DO NOT for All vehicles, please check compatibility first
- Cost-effective ECU C0ding Scan Tool for Specific Brands: Enhance your vehicle's performance with XTOOL D7S! This obd2 scanner all systems bidirectional offers advanced capabilities at an affordable price, supports online for BMW, for Benz and offline for BENZ, for MIT, along with PMI functions for Ford, for Mazda, and for Lincoln. Ideal for technicians and DIY enthusiasts, this automotive scanner diagnostic tool optimizes vehicle performance and enhances the driving experience. Note: Not for all cars and modules, please send car VIN to check the compatibility before purchase
- OE All System Diagnostic & 8 Pids Graphing: XTOOL D7S is a comprehensive all system bi directional obd2 scanner that delivers dealer-level diagnostics, completely controlling over your vehicle’s performance and health. This automotive scan tool can read and clear DTCs, view live data and ECU information, retrieve freeze frames, and perform active tests and full obd2 functions. This bi-directional scan tool can can identify your vehicle's make, model, and year information with just one click and show up to 8 PIDs live data with options for CSV viewing, playback, and recording for in-depth analysis. It is easy-to-use for both professionals and beginners, helping pinpoint issues efficiently
Last update on 2026-06-30 / Affiliate links / Images from Amazon Product Advertising API
- 【✅Compared to BOSSCOMM IF742, IF745 Offers Full-System Diagnostics】The BOSSCOMM IF745 car diagnostic scanner is an upgraded model of IF742. In addition to supporting all OBD2 Code Reader functions and 6 reset options (ABS/EPB/SAS/BMS/Oil/Throttle), it expands diagnostics from 4 systems (Check Engine/ABS/SRS/Transmission) to vehicle All systems, including Steering, Suspension, and Body Electronics. This provides deeper, more comprehensive diagnostic capabilities.
- 【✨10 OBD2 Functions】The BOSSCOMM IF745 scan tool’s DTC Lookup instantly translates fault codes into user-friendly explanations, its I/M Readiness feature streamlines emissions testing with a single tap, and Freeze Frame lets you pinpoint the exact moment of a fault for in-depth root-cause diagnosis. Combined with a live data dashboard and advanced diagnostics (O2S, OBMon, EVAP), it delivers comprehensive insights for confident troubleshooting.
- 【✨Deep Diagnostics for All Vehicle System Modules】Beyond code reading/clearing and ECU information retrieval, our all-in-one data stream feature lets you inspect all current fault codes and their locations across the vehicle’s systems. This vehicle code reader helps you turn off dashboard warning lights and perform a comprehensive self-check of your car at home—no more back-and-forth trips to the repair shop or hefty inspection fees.
- 【✨6 Essential Resets: ABS Bleeding, Oil, EPB, SAS, Throttle, BMS】The BOSSCOMM IF745 obd2 scanner diagnostic tool swiftly purges air from brake lines to restore braking sensitivity, fine-tunes maintenance cycles to eliminate false alerts, resolves parking brake issues with one-click control, recalibrates steering sensors for stability, optimizes engine idling/acceleration for smoother performance, and deeply resets battery systems to extend lifespan and range via precise parameter adjustments.❗NOTE: Does NOT support bidirectional control, coding, or programming.
- 【✨10,000+ Car Models, AutoVIN, 13 Languages】The BOSSCOMM IF745 vehicle scanner diagnostic tool covers 73+ global car brands and offers support in 13 languages, making it perfect for DIYers, auto mechanics, or as a thoughtful gift. With a single-click AutoVIN feature, it instantly retrieves vehicle serial numbers, streamlining diagnostics for users globally. This adaptable tool balances user-friendliness with precision, catering to both personal and professional requirements.✅Unsure about compatibility? Compatibility will vary on vehicles' model and year, pls reach us via 📧 [email protected] 📧 before purchase.
Last update on 2026-07-02 / Affiliate links / Images from Amazon Product Advertising API
This product presentation was made with AAWP plugin.