NHTSA ID Number: 10130487
Manufacturer Communication Number: ITB18-010
TSB/Document Date: 2018-03-26
Summary
INFINITI
; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C This bulletin applies only to vehicles equipped with Telematics. SERVICE INFORMATION Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be missing or incorrect: -B2EF0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD) -B130C ? TCU (Telematics Control Unit) PAIRING ERROR If one of these DTCs is stored, follow the steps listed below along with the Electronic Service Manual (ESM) to compete the required repairs. DTC B2FE0 ? INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD): 1. Start the engine and let it idle for 30 minutes (to allow charging of the TCU internal battery). 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. DTC B130C: 1. Collect all keys, and then re-register them to the vehicle. 2. Verify the DTC can be erased. 3. If the DTC will not erase, replace the TCU. NOTE: The related Electronic Service Manuals (ESM) will be updated at a later date. CLAIMS INFORMATION Refer to the current Infiniti Warranty Flat Rate Manual and submit a claim for the repairs performed.
Classification:
Reference:
Date:
EL18-004
ITB18-010
February 27, 2018
INFINITI; SERVICE INFORMATION FOR DTCS B2EF0 AND B130C
APPLIED VEHICLES: 2016-2018 Q50 and Q50 Hybrid (V37)
2017-2018 Q60 (V37)
2018 Q70 and Q70 Hybrid (Y51)
APPLIED SYSTEM:
2017-2018 QX30 (H15)
2017-2018 QX60 (L50)
2018 QX80 (Z62)
Vehicles equipped with Telematics
SERVICE INFORMATION
Diagnostic information in the Electronic Service Manuals (ESM) for the following DTCs may be missing or
incorrect:
B2EF0 – INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD)
B130C – TCU (Telematics Control Unit) PAIRING ERROR
If one of these DTCs is stored, follow the steps listed below along with the Electronic Service Manual (ESM) to
compete the required repairs.
DTC B2FE0 – INTERNAL BATTERY (CIRC VOLT BELOW THRESHOLD):
1. Start the engine and let it idle for 30 minutes (to allow charging of the TCU internal battery).
2. Verify the DTC can be erased.
3. If the DTC will not erase, replace the TCU.
DTC B130C:
1. Collect all keys, and then re-register them to the vehicle.
2. Verify the DTC can be erased.
3. If the DTC will not erase, replace the TCU.
NOTE: The related Electronic Service Manuals (ESM) will be updated at a later date.
CLAIMS INFORMATION
Refer to the current Infiniti Warranty Flat Rate Manual and submit a claim for the repairs performed.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
1/1
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TSB/Document ID: ITB18-010
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-27
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
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