NHTSA ID Number: 10130484
Manufacturer Communication Number: ITB18-007a
TSB/Document Date: 2018-03-26
Summary
2017 QX80; DTC C1116 AND VDC WARNING LAMP ON This bulletin applies only to vehicles equipped with Distance Control Assist (DCA). This bulletin has been amended. The CLAIMS INFORMATION section has been corrected. No other change have been made. Please discard previous versions of this bulletin.
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TSB/Document ID: ITB18-007a
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-28
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
Previous TSB | Next TSB |
Classification:
Reference:
Date:
BR18-003a
ITB18-007a
February 28, 2018
2017 QX80; DTC C1116 AND VDC WARNING LAMP ON
This bulletin has been amended. The CLAIMS INFORMATION section has been corrected.
No other change have been made. Please discard previous versions of this bulletin.
APPLIED VEHICLES:
2016 – 2017 QX80 (Z62) equipped with Distance Control Assist (DCA)
APPLIED VIN // DATE
2016 QX80: All VINs and Dates
2017 QX80:
2WD Built on or before JN8AZ2N(*)(*)H9 830773 // May 17, 2017
4WD Built on or before JN8AZ2N(*)(*)H9 431564 // May 18, 2017
NOTE: Distance Control Assist (DCA)
equipped vehicles can be identified by the
dynamic driver assistance switch on the
steering wheel as shown in Figure A.
Figure A
IF YOU CONFIRM
DTC C1116 (STOP LAMP SW) is stored (Past or Current),
AND
Customer stated VDC warning lamp
was illuminated.
ACTION
Reprogram the ABS control unit (ABS) per the Service Procedure in this bulletin.
Refer to step 20 on page 8 to confirm that reprogramming is needed.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Infiniti
Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti
retailer to determine if this
applies to your vehicle.
1/17
SERVICE PROCEDURE
IMPORTANT: Before starting, make sure:
ASIST on the CONSULT PC has been synchronized to the current date.
All CONSULT-III plus (C-III plus) software updates (if any) have been installed.
NOTE: The CONSULT PC automatically gets applicable reprogramming data during ASIST
synchronization.
The CONSULT PC is connected to the internet via a cable or Wi-Fi.
Later in the procedure you will be required to enter your User Name and Password.
The CONSULT PC must be connected to the Internet.
If you do not know your User Name and Password, contact your Service Manager.
A screen print for warranty documentation can be done from the CONSULT PC during this process
while still connected to the vehicle.
No DTCs stored.
Use C-III plus to perform Self Diagnosis for all systems.
If there are any DTCs other than C1116, diagnose, perform repairs, and erase DTCs before
continuing.
If only DTC C1116 is stored, erase DTC before continuing.
1. Connect the plus VI to the vehicle.
CAUTION: Make sure the plus VI is securly connected. If the plus VI connection is loose during
reprogramming, the process will be interrupted and the the control unit may be damaged.
2. Connect the AC Adapter to the CONSULT PC.
CAUTION: Be sure to connect the AC Adapter. If the CONSULT PC battery voltage drops during
reprogramming, the process will be interrupted and the control unit may be damaged.
2/17
ITB18-007a
3. Connect the GR8 and set to “Power Supply” mode.
CAUTION: Be sure the battery charger is connected securely to the battery. Make sure the battery
voltage stays between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this
range during reprogramming, the control unit may be damaged.
4. Turn OFF all external Bluetooth® devices (e.g., cell phones, printers, etc.) within range of the CONSULT
PC and the VI.
CAUTION: Make sure to turn OFF all external Bluetooth® devices. If Bluetooth® signal waves are
within range of the CONSULT PC and the VI during reprogramming, reprogramming may be
interrupted, and the control unit may be damaged.
5. Turn the ignition ON with the engine OFF.
The engine must not start or run during the reprogramming procedure.
6. Turn OFF all vehicle electrical loads such as exterior lights, interior lights, HVAC, blower, rear defogger,
audio, NAVI, seat heater, steering wheel heater, etc.
IMPORTANT: Make sure to turn OFF all vehicle electrical loads. Make sure the battery voltage stays
between 12.0V and 15.5V during reprogramming. If the battery voltage goes out of this range during
reprogramming the control unit may be damaged.
7. Turn ON the CONSULT PC.
8. Select CONSULT-III plus (open C-III plus).
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ITB18-007a
9. Wait for the plus VI to be recognized.
Serial number will display when the plus VI is recognized.
Step 9: plus VI
is recognized
Figure 1
10. Select Re/programming, Configuration.
Step
10
Figure 2
4/17
ITB18-007a
11. Use arrows (if needed) to view and read all precautions.
12. Check the box confirming the precautions have been read.
13. Select Next.
Step
11
Step
12
Step
13
Figure 3
14. If the screen in Figure 4 displays, select Automatic Selection(VIN).
If the screen in Figure 4 does not display, skip to step 15.
Step
14
Example
Figure 4
5/17
ITB18-007a
15. Verify the VIN or Chassis # matches that of the vehicle.
16. If the correct VIN is displayed, select Confirm.
Step 15:
Verify here
xxxxxx
Step 16: If OK,
select Confirm
Figure 5
17. Select Confirm again.
Step
17
Figure 6
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18. Select ABS.
Use the scroll arrows as needed.
Step
18
Scroll arrows
Figure 7
19. Wait for System Call to complete and then select Reprogramming.
Step
19
Figure 8
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ITB18-007a
20. When you get to the screen shown in Figure 9, confirm reprogramming applies as follows:
a. Find the ABS Part Number and write it on the repair order.
NOTE: This is the current ABS Control Unit Part Number.
xxxxxx
20a: Current
Part Number
xxxxxx
xxxxxx
xxxxxx
20c: If OK,
select Save
Figure 9
b. Compare the P/N you wrote down to the numbers in the Current Part Number column of Table A
below:
If there is a match, this bulletin applies. Continue with the reprogramming procedure on the next
page.
If there is not a match, this bulletin does not apply. Close C-III plus and check ASIST for further
diagnostic and repair information.
c. If there is a part number match as specified below, select Save and then continue with the
reprogramming procedure on the next page.
Table A
MODEL
CURRENT PART NUMBER:
46007-5ZS1B
46007-5ZS1C
2017 QX80
46007-5ZS3B
46007-5ZS3C
8/17
ITB18-007a
21. Use arrows (if needed) to view and read all precautions.
22. Check the box confirming the precautions have been read.
23. Select Next.
Step
21
Step
22
Step
23
Figure 10
24. Read the Current Part Number and Part Number After Reprogramming. They should be different.
25. Select Next.
4600746007-
Verify P/Ns
above, then
select Next
Figure 11
9/17
ITB18-007a
26. Confirm battery voltage is correct, and then select Next.
NOTE: Battery voltage must stay within the specified range to make the indicator turn green.
Monitor 12V
battery voltage
here
Must be
“Green” before
selecting Next
Step
26
Figure 12
27. Make sure OK is highlighted green and select Start.
IMPORTANT: Battery voltage must stay between 12.0 and 15.5 Volts during reprogramming or
reprogramming may be interrupted and the control unit may be damaged.
Monitor 12V
battery voltage
here
EXAMPLE
Step
27
Figure 13
10/17
ITB18-007a
28. Select USA/CANADA Dealers.
29. Select OK.
Step
28
Step
29
Figure 14
NOTE:
The above screen may not display if the CONSULT PC has remained ON since the last
reprogramming.
If the CONSULT PC is not connected to the Internet, the screen in Figure 15 will display.
Figure 15
11/17
ITB18-007a
30. Enter Username and Password.
The CONSULT PC must be connected to the Internet (Wi-Fi or cable).
Before reprogramming will start, you will be required to enter your User Name and Password.
If you do not know your User Name and Password, contact your Service Manager.
31. Select Submit.
There will be a short pause while the username and password are authenticated.
Once authentication completes, TCM reprogramming will automatically begin and the screen in Figure
17 on the next page will be displayed.
Step
30
Step
31
Figure 16
12/17
ITB18-007a
32. Wait for both progress bars to complete.
Figure 17
33. When the screen in Figure 18 displays, the reprogramming is complete.
NOTE: If the screen in Figure 18 does not display (reprogramming does not complete), refer to the
information on the next page.
34. Disconnect the battery charger from the vehicle.
35. Select Next.
Step
35
Figure 18
NOTE: DTC Erase must be performed before C-III plus will provide the final reprogramming
confirmation report. Continue with the reprogramming procedure on page 15.
13/17
ITB18-007a
Control Unit Recovery:
Do not disconnect plus VI or shut down CONSULT-III plus if reprogramming does not complete.
If reprogramming does not complete and the “!?” icon displays as shown in Figure 19:
Check battery voltage
(12.0–15.5 V).
Ignition is ON, engine OFF.
External Bluetooth® devices are
OFF.
All electrical loads are OFF.
Select retry and follow the on
screen instructions.
Select
Retry
“Retry” may not go through on the
first attempt and can be selected
more than once.
Figure 19
If reprogramming does not complete and the “X” icon displays as shown in Figure 20:
Check battery voltage
(12.0 – 15.5 V).
CONSULT A/C adapter is plugged
in.
Ignition is ON, engine OFF.
Transmission is in Park.
All C-III plus / VI cables are securely
connected.
All C-III plus updates are installed.
Select Home, and restart the
reprogram procedure from the
beginning.
Figure 20
14/17
ITB18-007a
36. Erase all DTCs as follows:
a. Turn the ignition OFF.
b. Turn the ignition ON engine OFF.
c. Wait for DTC erase to complete.
ON
Turn ignition OFF > ON
Figure 21
15/17
ITB18-007a
37. Verify the part number has changed (before and after reprogramming part numbers should be different).
a. Print a copy of the screen in Figure 22 by selecting Print.
b. Attach the copy to the repair order.
c. Once a copy has been printed, select Confirm.
xxxxx
Step
37
xxxxx
xxxxxxxxx
xxxxxx
Step
37a
xxxxxxxxxxxxxxxx
Step
37c
Figure 22
NOTE: If you cannot print the above screen:
a. Select Screen Capture.
b. Name the file.
c. Save the file in My Documents.
A copy of the screen is now saved in the CONSULT PC. It can be retrieved and printed at a
later time.
38. After Confirmation has completed:
a. Select Home, close C-III plus, and disconnect from the vehicle.
b. Close C-III plus.
c. Turn the ignition OFF.
d. Disconnect the plus VI from the vehicle.
39. Confirm operation of stop lamp switch by applying brakes and observing stop lamps illuminating.
16/17
ITB18-007a
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding;
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Reprogram ABS control unit
(1)
PX85AA
HC
32
0.5 hrs.
(1) Refer to the electronic parts catalog (FAST or equivalent) and use the appropriate CONTROLLER
ASSY - BRAKE (ABS control unit) part number (46007-XXXXX) as the Primary Failed Part (PFP).
17/17
ITB18-007a
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