NHTSA ID Number: 10130199
Manufacturer Communication Number: 700593
TSB/Document Date: 2018-03-13
Summary
Certain Riverstone Fifth-Wheels were manufactured with a non-convection microware. These vehicles should have a convection microwave.
TECHNICAL SERVICE BULLETIN
DEPARTMENT OF COMPLIANCE
VEHICLE SAFETY AND RECALL MANAGEMENT
BUILDING 11
423 N MAIN ST
MIDDLEBURY, INDIANA 46540-9218
Technical Service Bulletin: 70-0593
,
O
Integrity
O
Safety
O
Quality
O
Customer Service
January 16, 2018
This Notice applies to your vehicle VIN listed above.
Dear Forest River
Customer:
Forest River is alerting you to an issue involving certain 2018 Riverstone Fifth Wheel recreational vehicles. Please see the
information below which describes the issue and provides you with details on the steps you should take to have your
vehicle repaired.
WHAT IS THE ISSUE?
Certain Riverstone Fifth-Wheels were manufactured with a non-convection microware. These vehicles should have a
convection microwave.
OWNERS: WHAT SHOULD YOU DO?
Please make an appointment with your Forest River Dealership to have this Service Bulletin completed.
DEALERS: WHAT SHOULD YOU DO?
Please review the included instructions.
MAY FOREST RIVER ASSIST YOU FURTHER?
CONTACT
CUSTOMER SERVICE
PHONE
574-367-3269 EXT 51803
Dealer Repair Codes:
Pictures are required for the remedy and/or inspection after installation.
Pictures of the remedy are a condition of payment in which must be provided with a claim against the repair code(s).
TECHNICAL SERVICE
BULLETIN NUMBER
USA & CANADA - 70-0593
DESCRIPTION
R/R MICROWAVE WITH CONV. MICROWAVE
REPAIR CODE
70-000593
ALLOWED
HOUR(S)
.50 HR.
WHAT IF YOU HAVE PREVIOUSLY PAID FOR REPAIRS TO YOUR VEHICLE FOR THIS PARTICULAR CONDITION?
If you have already paid for a repair that is within the scope of this service bulletin, you may be eligible for a refund of
previously paid repairs. Refunds will only be provided within the scope of this Technical Service Bulletin.
Please contact the Warranty Department at the phone number above to arrange for reimbursement.
If you have already had this condition remedied at no cost under warranty, please disregard this notice.
PLEASE NOTE: FEDERAL LAW REQUIRES THAT ANY VEHICLE LESSOR RECEIVING THIS SERVICE BULLETIN
NOTICE MUST FORWARD A COPY OF THIS NOTICE TO THE LESSEE WITHIN TEN DAYS.
Sincerely,
Forest River, Inc.
Engineer
Office of Corporate Compliance
Page 1 of 1
RIVERSTONE – REMEDY INSTRUCTIONS
UNPLUG THE VEHCILE FROM SHORE POWER – DISCONNECT THE VEHICLE 7-WAY PLUG
FROM ANY SOURCE AND – DISCONNECT THE VEHICLE BATTERIES
*Failure to do so could result in electrocution, personal injury and/or death*
Step One: Locate the non-convection microwave;
Step Two: Remove the non-convection microwave;
Step Three: Install the replacement Convection Microwave (plug in or wire direct according to the manufactures
installation instructions.
Step Four: Photograph the newly installed Convection Microwave and file for payment and submit the photo's for
reimbursement
You have completed the remedy of this service bulletin. Please claim the repair code.
Thank you for your help!
Page 1 of 1
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TSB/Document ID: 700593
Replacement Service Bulletin Number:
MFR Communication Date: 2018-01-24
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL
MFR Component System:
MFR Component Subsystem:
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