Technical Bulletin
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Jetta

2013

All

All

All

All

Jetta Hall 84

2014

All

All

AJ_EM350000

AJ_EM426630

Jetta Hall 04

2014

All

All

AJ_EM200001

AJ_EM282126

Condition
87 16 24 November 22, 2016 2037255 Supersedes Technical Bulletin V871502 dated March 11 2016 to add
radio removal time for vehicles built after 9/30/2014.
Whistle Noise from Center Vent Area; Blower Set on 3 or 4 with Full Heat Selected

Technical Background
Customer may hear a high pitched whistle when the Climatic temperature knob is on full heat and the blower is
set to either 3 or 4. The temperature flaps allow air to escape past the temperature flap seal

Production Solution
Introduction of improved air distribution unit CW13/14.

Page 1 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Service
Install temperature flap lever kit

Note:
Vehicles built before 9/30/2013: Install both left and right levers.
Vehicles built after 9/30/2013: Remove the radio and inspect the air distribution unit production date.
 Remove the radio, see Repair Group
91 in Elsa.
The label on the air distribution unit is
located on the front of the distribution
unit assembly (Figure 1).
Check the production date of the air
distribution unit (Figure 2).
Note:
The production date is
Day/Month/Year (120913 = Sep 12th
2013) (Figure 2).
Figure 1

All air distribution units built before
9/30/2013 will require both the left and
the right temperature flap levers.
Air distribution boxes built between
October 1st 2013 and March 20th 2014
will require only the right (Black)
temperature flap lever.

Figure 2

Page 2 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Repair Procedure Left Side Air Distribution Unit

Installation of driver side temperature
flap lever (White).

Note:
Set the temperature to full cold
position to set the temperature flaps.
This will aid in the installation.

 Locate the left temperature flap
lever (White) on the distribution
housing (Figure 3).

Figure 3

Page 3 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Remove wiring harness retaining
nut and reposition bracket to gain
access to lever TDI ONLY
(Figure 4).

Figure 4

Page 4 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Using the needle-nose pliers
remove the cam lever linkage.
(Figure 5).

Figure 5

 Firmly pull the temperature flap
lever for distribution housing
driver side (White Lever)
to detach it (Figure 6).

Figure 6

Page 5 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Remove the left temperature flap
lever and replace it with the new
white lever and firmly insert it in
the same position.
 Compress the spring and ensure
that spring is placed in the correct
position (Figure 7).

Figure 7

Page 6 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Assemble the plastic cam lever
link back on the temperature flap
lever (Figure 8).
 Verify the correct function of air
conditioning temperature control.

Figure 8

Page 7 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Reposition wiring harness bracket
and install nut TDI ONLY (Figure
9).
 Tighten nut to 6 ± 1 Nm.

Figure 9

Page 8 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Repair Procedure Right Side Air Distribution Unit

Installation of the passenger side temperature
flap lever. (Black)

Figure 10
 Disassemble the glove box
 See repair manual/ body/ body
interior/ 68 interior equipment/
removal and installation/ storage
compartment and covers in Elsa
(Figure 11).

Figure 11

Page 9 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Remove the right foot duct
assembly (Figure 12).

Figure 12

 The passenger side lever ac a
small index so lever can only be
installed in one direction. Place the
temperature flap in the full heat
position to aid in installation
(Figure 13).

Figure 13

Page 10 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
 Insert the right side (black)
temperature flap lever (Figure 14).
Note:
The lever position shown in Fig
10 is when the temperature flap
is in the full heat position

Figure 14

 Make sure the right flap lever is
fully inserted behind the lock tab
(Figure 15).
 Reassemble the foot vent and
glove box assembly.
 Check operation of the
temperature controls.
Note:
The right side temp lever does not
have any linkage that needs to be
assembled.

Figure 15

Page 11 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Warranty
To determine if this procedure is covered under Warranty, always refer to the Warranty Policies and
Procedures Manual 1)
Model(s)

Year(s)

Eng. Code(s)

Trans. Code(s)

VIN Range From

VIN Range To

Jetta

2013

All

All

All

All

Jetta Hall 84

2014

All

All

AJ_EM350000

AJ_EM426630

Jetta Hall 04

2014

All

All

AJ_EM200001

AJ_EM282126

SAGA Coding
Claim Type:

Use applicable Claim Type 1)

Service Number:

8515

Damage
Code
0010

Parts Manufacturer

HST

Damage Location
(Depends on Service
No.)

--

Use applicable when
indicated in Elsa (L/R)

Jetta

Labor Operation 3) : Remove and Install Radio

3VM 2)

91301950 = 10 TU

(Vehicles built after 9/30/2013 only)
Labor Operation 3) : Remove and Install Instrument
Panel Trim

68221900 = 20 TU

(Vehicles built after 9/30/2013 only)
Labor Operation 3) : Remove and Install Glove
Compartment

68151900 = 30 TU

Labor Operation 3) Remove and Install left console
side trim panel – loosen and fasten PTC electrical
connection and bracket

68170999 = 20 TU (TDI engine with PTC heater only)

Labor Operation 3) : Modify air distribution unit

85153299 = 10 TU

Page 12 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.

Technical Bulletin
Causal Part:

5C0 898 001
Diagnostic Time 4)

GFF Time expenditure

01500000 = 00 TU max.

Road Test

01210002 = 00 TU

NO
NO

01210004 = 00 TU
Technical Diagnosis

01320000 = 00 TU max.

NO

Claim Comment: Input “As per Technical Bulletin 2037255” in comment section of Warranty Claim.
1)

Vehicle may be outside any Warranty in which case this Technical Bulletin is informational only

2)

Code per warranty vendor code policy.

3)

Labor Time Units (TUs) are subject to change with ELSA updates.

4)

Documentation required per Warranty Policy Procedures Manual.

Required Parts and Tools
Part Description

Part No:

Flap Lever Kit

Quantity

5C0 898 001

1

No Special Tools required.

Additional Information
All part and service references provided in this Technical Bulletin are subject to change and/or removal.
Always check with your Parts Dept. and Repair Manuals for the latest information.

Document Control Revision Table
Instance Number

Published Date

Version Number

Reason For Update

2037255/5

11/22/16

V871624

Include radio labor
operation.

2037255/1

6/19/14

V871406

Original publication.

Page 13 of 13
© 2016 Volkswagen Group of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other
intellectual property rights of Volkswagen Group of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice.
No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or
otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.