Service Bulletin

17-012

October 18, 2017

07564 Version 4

Product Update: TLX 9-Speed Transmission Warmer (Transmission
Previously Replaced for Transmission Warmer Leaking)
Supersedes 17-011, dated October 6, 2017, to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
2015–16
TLX

Trim
All with 9-speed A/T

VIN Range
Check the iN VIN status for eligibility

REVISION SUMMARY
Under REQUIRED MATERIALS, order the Honda ATF P/N to complete this campaign.
BACKGROUND
Some 9-speed transmission warmers were improperly manufactured and allow the engine coolant and ATF to mix. If the
fluids mix, the engine and transmission may be permanently damaged and require replacement. These vehicles
previously had the transmission replaced because the transmission warmers leaked. In rare cases, these vehicles may
have also overheated but because the issue was under investigation, a standard repair procedure hadn’t been
developed. Further action is needed before the vehicle is completely repaired.
Make sure you review this bulletin in its entirety before starting. There are multiple repairs available, and the correct one
for the vehicle you are working on is based on your inspection and customer interview responses.
CLIENT NOTIFICATION
Owners of affected vehicles will be sent a notification of this campaign.
Do an iN VIN status inquiry to make sure the vehicle is shown as eligible.
Some vehicles affected by this campaign may be in your new or used vehicle inventory. Repair these vehicles before
they are sold.
SERVICE ADVISOR
Ask the client if the vehicle overheated, for example, if the MID showed a message Stop Driving Engine Temperature
Too Hot or there was steam from under the hood. Other signs include coolant leaking from the radiator cap or the
coolant reserve tank.

OR

The vehicles in this campaign had the transmission previously replaced. The vehicle may have overheated due to the
warmer leaking on the previous repair; ask the customer if the vehicle overheated before the transmission was
replaced. This will help your technician decide what repair needs to be done.
Write down the client responses on the RO.
NOTE: Any engine replaced without this documentation on the signed RO will be subject to debit.
CLIENT INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not
assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies,
contact an authorized Acura automobile dealer.

© 2017 American Honda Motor Co., Inc. – All Rights Reserved

Page 1 of 65

CORRECTIVE ACTION
Inspect the warmer, and based on your inspection and interview with the customer, do one of the following:
• Replace the transmission warmer, replace the radiator, coolant hoses, thermostat, coolant reserve tank,
2 ECT sensor (1 and 2) O-rings, and flush the cooling system.
• Replace the transmission, radiator, coolant hoses, thermostat, coolant reserve tank, 2 ECT sensor (1 and 2)
O-rings, and flush the cooling system.
• Replace the short block, cylinder heads, radiator, thermostat, coolant reserve tank, all of the coolant hoses, 2 ECT
sensor (1 and 2) O-rings, water passage, water connecting pipe, and flush the heater core.
• Replace the radiator, coolant hoses, thermostat, coolant reserve tank, 2 ECT sensor (1 and 2) O-rings, and flush
the cooling system.
• Replace the short block, cylinder heads, transmission, radiator, thermostat, coolant reserve tank, all of the coolant
hoses, 2 ECT sensor (1 and 2) O-rings, water passage, water connecting pipe, and flush the heater core.
The flowchart below provides a summary to help navigate the inspection and repair procedure. Make sure you read the
service bulletin steps thoroughly for the detailed repair information.
Start

REPAIR PROCEDURE A
- Replace radiator and
hoses
- Flush engine

No

Did the vehicle
overheat?

Good

Check the ATF warmer date.

Yes

No Good

REPAIR PROCEDURE B
Replace the engine,
radiator, and hoses
-Flush heater core

Remove the ATF warmer and
check for leaks.

REPAIR PROCEDURE A
- Replace the ATF warmer if the
date is within affected range.
- Flush engine

No

Does ATF warmer leak?

No

Did the vehicle overheat?

Yes

REPAIR PROCEDURE B
- Replace engine, radiator, and
hoses.
- Replace the ATF warmer if the
date is within affected range.
- Flush heater core

Yes

Did the vehicle overheat?

No

REPAIR PROCEDURE C
- Replace transmission, radiator,
and hoses.
- Flush engine.

Yes

REPAIR PROCEDURE D
- Replace engine, transmission,
radiator, and hoses
- Flush heater core

End

Page 2 of 65

WARRANTY CLAIM INFORMATION
NOTE: Very few engine blocks should be replaced because of overheating. Replaced engine blocks may be called in to
validate damage to the original block.
Inspection and REPAIR PROCEDURE A
Operation
Number
2185B5

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

Inspect the ATF warmer
manufacture date, check
vehicle for overheating
and do REPAIR
PROCEDURE A

3.7 hr

6ZF00

KG500

B17012A

06200-5J4-A71

3.7 hr

6ZF00

KG500

B17012B

06200-5J4-A71

- Replace radiator and
hoses
- Flush engine
2185B5

Inspect the ATF warmer
manufacture date, check
vehicle for overheating
and do REPAIR
PROCEDURE A
- Replace radiator and
hoses
- Flush engine

A

Add if ATF warmer
tested because of
manufacture date.

2.1 hr

- Replace ATF warmer

Page 3 of 65

Inspection and REPAIR PROCEDURE B
Operation
Number
2185B6

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

2WD BASE/TECH - Inspect
the ATF warmer
manufacture date, check
vehicle for overheating and
do REPAIR PROCEDURE
B

11.8 hr

6ZF00

KG500

B17012C

06200-5J4-A71

11.8 hr

6ZF00

KG500

B17012D

06200-5J4-A71

-Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment
2185B6

2WD ADV - Inspect the ATF
warmer manufacture date,
check vehicle for
overheating and do REPAIR
PROCEDURE B
-Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment

A

2185B7

Add if ATF warmer tested
and replaced because of
manufacture date.

0.9 hr

AWD BASE/TECH - Inspect
the ATF warmer
manufacture date, check
vehicle for overheating and
do REPAIR PROCEDURE
B

12.2 hr

6ZF00

KG500

B17012E

06200-5J4-A71

12.2 hr

6ZF00

KG500

B17012F

06200-5J4-A71

- Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment
2185B7

AWD ADV - Inspect the
ATF warmer manufacture
date, check vehicle for
overheating and do REPAIR
PROCEDURE B
- Replace engine, radiator,
and hoses
- Flush heater core
- Includes updating
PCM/TCM, idle learn and
alignment

A

Add if ATF warmer tested
and replaced because of
manufacture date.

0.9 hr

Page 4 of 65

Inspection and REPAIR PROCEDURE C
NOTE:
• Very few engine blocks should be replaced because of overheating. Replaced engine blocks may be called in to
validate damage to the original block.
• Replacement of the engine block and/or transmission requires DPSM authorization.
Operation
Number
2185B8

Description

Transmission
Replacement
Number

Flat
Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part
Number

2WD BASE/TECH Inspect the ATF warmer
manufacture date and
check vehicle for
overheating and do
REPAIR PROCEDURE C

06200-5J4-A71RM

10.5 hr

6ZF00

KG500

B17012G

06200-5J4-A71

06200-5J4-A81RM

10.5 hr

6ZF00

KG500

B17012H

06200-5J4-A71

06200-5L9-A72RM

10.9 hr

6ZF00

KG500

B17012I

06200-5J4-A71

06200-5L9-A81RM

10.9 hr

6ZF00

KG500

B17012J

06200-5J4-A71

- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment
2185B8

2WD ADV - Inspect the
ATF warmer manufacture
date and check vehicle for
overheating and do
REPAIR PROCEDURE C
- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment

2185B9

AWD BASE/TECH Inspect the ATF warmer
manufacture date and
check vehicle for
overheating and do
REPAIR PROCEDURE C
- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment

2185B9

AWD ADV - Inspect the
ATF warmer manufacture
date and check vehicle for
overheating and do
REPAIR PROCEDURE C
- Replace transmission,
radiator, and hoses
-Flush engine
- Includes updating
PCM/TCM, idle learn and
alignment

Page 5 of 65

Inspection and REPAIR PROCEDURE D
NOTE:
• Very few engine blocks should be replaced because of overheating. Replaced engine blocks may be called in to
validate damage to the original block.
• Replacement of the engine block and/or transmission requires DPSM authorization.
Operation
Number
2185C4

Description

Transmission
Replacement
Number

Flat
Rate
Time

Defect
Code

Symptom
Code

Template
ID