NHTSA ID Number: 10129966
Manufacturer Communication Number: T-SB-0235-17_Rev
TSB/Document Date: 2018-03-12
Summary
TSB: REVISION NOTICE February 16, 2018 Rev2: ? Applicability has been updated to include 2018 model year Mirai and Camry HV vehicles. ? The Introduction and Initialization/Update Procedure sections have been updated. ? Instructions for adding a Safety Connect static cling to applicable vehicles have been added. July 20, 2017 Rev1: ? Applicability has been updated to exclude 2018 model year Avalon vehicles. ? The Initialization/Update Procedure section has been updated. Any previous printed versions of this bulletin should be discarded. An initialization procedure is required to activate the Entune? App Suite Connect for Entune? 3.0 Audio, Entune? 3.0 Audio Plus, and Entune? 3.0 Premium Audio head units before they are used for the first time on new vehicles. The initialization procedure may also be performed under other circumstances, such as following a head unit replacement or after the customer?s personal settings are erased. The initialization procedure requires between 3 and 15 minutes to complete, depending on file size, cellular connection speed, and other factors. Following the initialization procedure, individual Entune? apps may periodically update through an over-the-air update system. Updates are optional or mandatory. The update procedure will take approximately 1 minute for each app requiring an update. Follow the procedure in this bulletin to perform the initialization and app updates. Additionally, a Safety Connect static cling is available to increase customer awareness. This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles and the static cling installation procedure.
T-SB-0235-17
Rev2
July 7, 2017
Entune 3.0 App Suite Connect
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2018
Camry, Camry HV, Mirai,
Sienna
ADDITIONAL INFORMATION
REVISION NOTICE
February 16, 2018 Rev2:
Applicability has been updated to include 2018 model year Mirai and Camry HV vehicles.
The Introduction and Initialization/Update Procedure sections have been updated.
Instructions for adding a Safety Connect static cling to applicable vehicles have been added.
July 20, 2017 Rev1:
Applicability has been updated to exclude 2018 model year Avalon vehicles.
The Initialization/Update Procedure section has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
An initialization procedure is required to activate the Entune™ App Suite Connect for
Entune™ 3.0 Audio, Entune™ 3.0 Audio Plus, and Entune™ 3.0 Premium Audio head units
before they are used for the first time on new vehicles. The initialization procedure may also be
performed under other circumstances, such as following a head unit replacement or after the
customer’s personal settings are erased.
The initialization procedure requires between 3 and 15 minutes to complete, depending on
file size, cellular connection speed, and other factors. Following the initialization procedure,
individual Entune™ apps may periodically update through an over-the-air update system.
Updates are optional or mandatory. The update procedure will take approximately 1 minute for
each app requiring an update. Follow the procedure in this bulletin to perform the initialization
and app updates.
Additionally, a Safety Connect static cling is available to increase customer awareness.
This bulletin also includes the vehicle identification process for Safety Connect-equipped vehicles
and the static cling installation procedure.
© 2018 Toyota
Motor Sales, USA
Page 1 of 4
T-SB-0235-17
Rev2
July 7, 2017
Page 2 of 4
Entune 3.0 App Suite Connect
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Initialization/Update Procedure
Table 1. Audio System Identification
Entune™ 3.0 Audio
NOT Equipped With an SOS Button
Entune™ 3.0 Audio Plus
Equipped With an SOS Button
Entune™ 3.0 Premium Audio
NOTE
An Entune™ compatible cell phone and an active Entune™ account are required to perform
initialization or updates for Entune™ 3.0 Audio models. For these vehicles, the paired cell phone is
used to download the software required for the vehicle update.
If using Entune™ 3.0 app version 1.0.5 or older, an active Entune™ account or guest account is also
required (NOT required when using version 1.0.7 or later).
1. Refer to the Toyota Bluetooth® Compatibility Information link at TIS – Diagnostics –
Telematics to verify cell phone compatibility.
NOTE
Connect the cell phone to Wi-Fi to avoid cell carrier charges.
2. Connect the cell phone to the vehicle via Bluetooth® by following the steps outlined in the
Quick Pairing instructions on TIS.
3. Open Entune™ App Suite Connect on the cell phone and sign in with your Toyota Owner’s
account or a guest user account.
4. Select Now when the “Would you like to start
downloading?” pop-up displays.
Figure 1.
NOTE
The pop-up notification will appear on the
head unit when:
The cell phone is paired on an Entune™ 3.0
Audio model.
Or
Ignition “ON” is performed on a vehicle with
Entune™ 3.0 Audio Plus or Entune™ 3.0
Premium Audio (cell phone NOT required).
© 2018 Toyota Motor Sales, USA
T-SB-0235-17
Rev2
July 7, 2017
Page 3 of 4
Entune 3.0 App Suite Connect
Initialization/Update Procedure (continued)
5. When the download is completed,
select Install.
Figure 2.
6. Select Continue when the “During Installation,
Entune App Suite will not be available”
pop-up displays.
Figure 3.
7. Once the installation is completed, select OK.
8. Confirm that the update is completed by opening an app within the vehicle’s App Suite.
NOTE
If the vehicle is equipped with Entune™ 3.0 Audio Plus or Entune™ 3.0 Premium Audio
(equipped with an SOS button), continue to step 9.
If the vehicle is equipped with Entune™ 3.0 Audio (NOT equipped with an SOS button), the
process is now completed.
© 2018 Toyota Motor Sales, USA
T-SB-0235-17
Rev2
July 7, 2017
Entune 3.0 App Suite Connect
Initialization/Update Procedure (continued)
9.
Obtain the Safety Connect static cling
from your service manager and install it on
the dash in the applicable location as shown.
Figure 4. Camry and Camry HV
NOTE
This static cling is for customer awareness
and should NOT be removed prior to
customer delivery.
Figure 5. Mirai
Figure 6. Sienna
© 2018 Toyota Motor Sales, USA
Page 4 of 4
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TSB/Document ID: T-SB-0235-17_Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2018-02-16
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
MFR Component System:
MFR Component Subsystem:
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