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Service Bulletin

17-082

February 24, 2018

07441 Version 1

Front Seat Heater Intermittent Operation or Inoperative
AFFECTED VEHICLES
Year
Model
2016–17
Pilot

Trim
EX-L and Touring

VIN Range
All

SYMPTOM
The driver’s and/or front passenger’s seat heaters work intermittently or may not operate at all.
PROBABLE CAUSES
The heater wire of the heater element can get pinched or broken in the trench area of the seat cushion.
CORRECTIVE ACTION
Replace the affected seat heater element and the seat cushion.
TOOL INFORMATION
Part Name

Part Number

Quantity

Front Seat Belt Disassembly Tool Plate

07AAF-TG7A100

1

Upholstery Ring Pliers

Commercially Available

1

NOTE: The front seat belt disassembly tool plate is a required special tool. If you need another one, call the Honda Tool
and Equipment program at 888-424-6857.
PARTS INFORMATION
Part Name

Part Number

Quantity

Driver’s Seat Cushion Pad

81537-TG7-A32

1

Driver’s Seat Cushion Heater

81534-TG7-L31

1

Front Passenger’s Seat Cushion Pad

81137-TG7-A32

1

Front Passenger’s Seat Cushion Heater

81134-TG7-L31

1

C-Clip Set (30 clips per set)

04810-SB3-000

1

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and
you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this
information applies, contact an authorized Honda automobile dealer.

© 2017 American Honda Motor Co., Inc. – All Rights Reserved

Page 1 of 4

WARRANTY CLAIM INFORMATION
The normal warranty applies.
Operation
Number

Description

Flat Rate
Time

Defect
Code

Symptom
Code

Template
ID

Failed Part Number

859121

Replace the driver’s
seat heater and seat
cushion.

2.0 hrs.

03217

03214

A17082A

81534-TG7-L31

861121

Replace the front
passenger’s seat
heater and seat
cushion.

2.0 hrs.

03217

03214

A17082B

81134-TG7-L31

Skill Level:

Repair Technician

REPAIR PROCEDURE
NOTE: Make sure you have reviewed the SRS Precautions and Procedures in the service information before doing
the REPAIR PROCEDURE.
Disconnect the battery, and wait 3 minutes.
Remove the affected front seat from the vehicle. Refer to the service information.
NOTE: The passenger front seat removal requires a special tool to disconnect the seat belt from the lower anchor
connector. Refer to the service information.
Do the Seat Heater Test on the seat cushion. Refer to the service information.
NOTE: Terminals will vary between ventilated and non-ventilated seats.
Is there continuity between the terminals?
Yes – Proceed to the step 4.
No – Proceed to step 10.
Remove the front seat recline cover. Refer to the service information.
Remove the front seat-back cover. Refer to the service information.
Remove the front seat-back blower cover. Refer to the service information.
Remove the front seat cushion cover/pad. Refer to the service information.
Remove the front seat cushion cover. Refer to the service information.

Page 2 of 4

Locate the four heater element bridge areas.
•

Carefully inspect for damage.

•

Replace the cushion and heater elements if one or more of the following issues are found.

Replace the affected front seat cushion and heater element. Refer to the service information.
NOTE: Remove the seat bottom and heater as an assembly. The heater element does not have to be removed from
the cushion.

Page 3 of 4

Install the new heater element to the new seat cushion as shown.

Install the parts in the reverse order of removal. Refer to the service information.
Make sure the seat heater works.
NOTE: Check the passenger's weight sensor unit operation after front passenger seat component(s) replacement or
removal.
END

Page 4 of 4