Service Bulletin
February 27, 2018

17-017
08335 Version 3

2013–17 Accord: Judder from the Torque Converter Lock-Up Clutch
(Snapshot Upload Required)
Supersedes 17-017, 2013–17 Accord: Judder from the Torque Converter Lock-Up Clutch, dated January 12, 2018,
to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
Model
2013–17

Accord

Trim

VIN Range

V6, 6 AT

ALL

REVISION SUMMARY
Added additional information under CORRECTIVE ACTION.
BACKGROUND
A judder from the torque converter lock-up clutch may be felt while driving between 20 and 60 mph. The problem is
typically diagnosed as a bad torque converter. American Honda investigated the judder and found that the torque
converter was not causing the judder and the transmission is not damaged by this judder.
The judder was caused by deteriorated transmission fluid. The transmission fluid deteriorates quicker than expected
when it is exposed to intermittent high heat loads under specific driving conditions. A software update is available to
maintain the transmission fluid temperature within the desirable range under all driving conditions and eliminate the
potential for this judder.
There are two bulletins referring to this subject:
• 17-017 - 2013–17 Accord: Judder from the Torque Converter Lock-Up Clutch. Do this bulletin first to apply the
software and flush the transmission as indicated in the REPAIR PROCEDURE.
• 17-018 - 2013–17 Accord: Judder from the Torque Converter Lock-Up Clutch After Software Update. Some vehicles
based on how they are driven may still experience ATF deterioration after updating the PGM-FI or A/T system. In
these cases, do the inspection and, if necessary, flush the transmission as indicated in the REPAIR PROCEDURE.
CORRECTIVE ACTION
Check if the software has been updated. If the software has not been updated, take an automatic transmission
snapshot, review the data, and confirm that the judder is coming from the torque converter. Send the snapshot to
Tech Line. If the snapshot does not indicate the judder is coming from the torque converter, this service bulletin does
not apply. If the snapshot indicates the judder is coming from the torque converter, update the PGM-FI or A/T system,
then flush the transmission as indicated in the REPAIR PROCEDURE.
PARTS INFORMATION
Part Name

Part Number

Quantity

Drain Plug Washer (18 mm)

90471-PX4-000

1

ATF Fill Sealing Washer (24 mm)

90441-PK4-000

1

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and
you should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this
information applies, contact an authorized Honda automobile dealer.

© 2018 American Honda Motor Co., Inc. – All Rights Reserved

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REQUIRED MATERIALS
Part Name

Part Number

Quantity

08200-9008

10

Honda ATF DW-1
WARRANTY CLAIM INFORMATION
The warranty is 8 years or 80,000 miles, whichever comes first.
Operation
Number

1255E4
A

Description

Flat
Rate
Time

Update the PGM-FI
software.

0.2 hr

Flush the ATF.

1.4 hr

Defect
Code

Symptom
Code

03214

03217

Template
ID

Failed Part Number

17-017A

37805-5G0-A160

SOFTWARE INFORMATION
NOTE: Unnecessary or incorrect repairs resulting from a failure to update the i-HDS or MVCI are not covered under
warranty.
i-HDS Software Version: 1.002.021 or later
J2534 Software Information:
PC Application Version 1.1.0.1 or later
Database update 23-FEB-2017 or later
Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.
Do only the update listed in this service bulletin.
You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle you must use the MVCI or
the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.
For more information about updating the i-HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.
Software
Program ID
Program P/N
Year
Trim
Area
System
(or later)
(or later)
13

4D EX, EX-L

KA

PGM-FI

G0A590

37805-5G0-A590

13

4D EX, EX-L

13

4D EX, EX-L

KL
KL

PGM-FI
PGM-FI

G1L560
G1L650

37805-5G1-L560
37805-5G1-L650

13
13

2D EX, EX-L
2D EX, EX-L

KA
KL

PGM-FI
PGM-FI

G0A780
G1L750

37805-5G0-A780
37805-5G1-L750

13

4D Touring

KA

PGM-FI

G0A690

37805-5G0-A690

14–15

4D V6 EXV, EX-L

KA

PGM-FI

G0A160

37805-5G0-A160

14–15

4D V6 Touring

KA

PGM-FI

G0A260

37805-5G0-A260

14–15

2D V6 EX

KA

PGM-FI

G0A360

37805-5G0-A360

14–15

4D V6 EX

KL

PGM-FI

G1L150

37805-5G1-L150

14–15

4D V6 Touring

KL

PGM-FI

G1L250

37805-5G1-L250

14–15

2D V6 EX

KL

PGM-FI

G1L350

37805-5G1-L350

16–17

4D V6 EX, EX-L

KA

PGM-FI

G0A050

37805-5G0-A050

16–17

2D V6 EX, EX-L, Touring

KA

PGM-FI

G0A450

37805-5G0-A450

16–17

4D V6 EX, EX-L, Touring

KA

PGM-FI

G0A860

37805-5G0-A860

16–17

2D V6 EX, EX-L

KA

PGM-FI

G0A950

37805-5G0-A950

16–17

4D V6 EX, EX-L

KL

PGM-FI

G1L050

37805-5G1-L050

2D V6 EX, Touring

KL

PGM-FI

G1L450

37805-5G1-L450

17

Page 2 of 6

17

4D V6 EX, Touring

KL

PGM-FI

G1L850

37805-5G1-L850

17

2D V6 EX, EX-L

KL

PGM-FI

G1L950

37805-5G1-L950

INSPECTION PROCEDURE
1. Connect the i-HDS, and go to the A/T Data List. Check to see if the software has been updated by comparing the
program P/N against the table below.

•

If the program P/N is listed below (or later), the vehicle has been updated. Go to service bulletin 17-018
2013–17 Accord: Judder from the Torque Converter Lock-Up Clutch After Software Update.
37805-5G0-A590
37805-5G0-A780
37805-5G0-A360
37805-5G0-A050
37805-5G1-L050

•

37805-5G0-A690
37805-5G1-L750
37805-5G1-L150
37805-5G0-A450
37805-5G1-L450

37805-5G1-L560
37805-5G0-A160
37805-5G1-L250
37805-5G0-A860
37805-5G1-L850

37805-5G1-L650
37805-5G0-A260
37805-5G1-L350
37805-5G0-A950
37805-5G1-L950

If the program P/N is not listed, the vehicle has not been updated. Go to step 2.

2. Take an automatic transmission snapshot and forward it to Tech Line using the RO number. For more information
about capturing and interpreting the data, refer to the job aid Torque Converter Clutch Shudder and Vibration and
the Tech2Tech® video “Interpreting Torque Converter Judder Snapshot Data”.
•
•

If the snapshot indicates there is a judder, go to REPAIR PROCEDURE.
If the snapshot does not indicate a judder, this bulletin does not apply. Continue with normal troubleshooting.
NOTE: You do not need to contact Tech Line after sending the snapshot. However, if you do not send a
snapshot, your claim may be debited.

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REPAIR PROCEDURE
NOTE:
• You can’t update the vehicle using the MVCI as a standalone tool.
• Do not use the MongoosePro VCI tool.
• Make sure the 12 volt battery is fully charged before starting an update.
• Connect a fully charged jumper battery to the vehicle and leave it connected during the entire procedure to maintain
steady voltage.
• Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave the
ignition turned to ON.
• To prevent PCM damage, do not operate anything electrical (headlights, audio system, brakes, A/C, power
windows, door locks, etc.) during the update.
• If you see the following Error Display, check that you are using the correct tool (MVCI or DST-i) with the i-HDS.

To change this, click on either of the SETTING selection buttons at the bottom of the J2534 initial screens as
shown.

1. Update the PGM-FI or A/T software by selecting the i-HDS Diagnostic System icon. Refer to Service Bulletin
01-023, Updating Control Units/ Modules.
NOTE: Do not use the Rewrite icon on your desktop.

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2. Select J2534 Rewrite.

3. Confirm the software is the same or later as listed in SOFTWARE INFORMATION.

4. Select Start, then follow the screen prompts.
NOTE:
• Don’t enter a bulletin number.

•

If you receive a message that the vehicle has been already updated or that no update is available, check the
transmission data list. The header should indicate one of the following numbers (or later).
37805-5G0-A590
37805-5G0-A780
37805-5G0-A360
37805-5G0-A050
37805-5G1-L050

•

37805-5G0-A690
37805-5G1-L750
37805-5G1-L150
37805-5G0-A450
37805-5G1-L450

37805-5G1-L560
37805-5G0-A160
37805-5G1-L250
37805-5G0-A860
37805-5G1-L850

37805-5G1-L650
37805-5G0-A260
37805-5G1-L350
37805-5G0-A950
37805-5G1-L950

If the program part numbers do not match those listed above, the i-HDS software needs to be reinstalled.
Contact the Special Tools Hotline at 800-346-6327 for assistance.
Page 5 of 6

5. Go to the ATF Flush Procedure.
ATF Flush Procedure
NOTE: The term “flushing” refers to repeatedly draining and filling the transmission with Honda Genuine
ATF-DW1. Other aftermarket flush systems are available, but American Honda strongly recommends that
you avoid using them on any Honda vehicles.
1. Start the engine. Hold the engine speed at 3,000 rpm without load (in Park or Neutral) until the radiator fan comes
on, then let it idle.
2. Position the vehicle on a lift and turn off the engine.
3. Remove the ATF filler bolt and sealing washer.
4. Raise the vehicle and make sure it is securely supported.
5. Remove the drain plug and drain the ATF.
6. Install the drain plug and original washer and torque it to 49 N.m (36 lb-ft).
7. Lower the vehicle and fill the transmission with 3.3 US qts (3.1 L) of ATF-DW1 through the filler hole.
NOTE: Do not use non-Honda ATF because it can affect shift quality.
8. Install the ATF filler bolt and original sealing washer and torque it to 44 N.m (32 lb-ft).
9. Check that the fluid is filled to the proper level.
10. Raise the vehicle and make sure it is securely supported.
11. Start the engine.
12. Press the VSA Off button.
13. Press the brake pedal and shift to Drive.
14. Release the brake pedal. Press the accelerator pedal and bring the speedometer up to 50 mph. Make sure the
transmission shifts through the first three lower gears and into fourth gear and the torque converter is locking up.
15. Apply the brakes to stop the front wheels.
16. Shift to Reverse, then Neutral.
17. Repeat the shifting procedure (steps 13 through 16) four more times.
18. Turn off the engine.
19. Repeat the above drain, fill, and shifting procedure (steps 3 through 18) one more time.
20. After the second refill and drive cycle, drain the transmission.
21. Install the drain bolt with a new washer and torque to 49 N.m (36 lb-ft).
22. Fill the transmission with 3.3 US qts (3.1 L) of ATF-DW1.
Automatic Transmission Fluid Capacity
3.3 US qts (3.1 L) at change
NOTE: Do not use non-Honda ATF because it can affect shift quality.
23. Install the ATF filler bolt with a new sealing washer and torque the bolt to 44 N.m (32 lb-ft).
24. Confirm the judder is gone and clear any DTCs that were set while driving on the lift.
25. If the Maintenance Minder did not indicate the ATF needed replacement, reset the Maintenance Minder with the
i-HDS. For more information about resetting individual maintenance items, refer to the service information. If the
Maintenance Minder indicated the ATF needed replacement, reset the maintenance minder with the multiinformation display.

END
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