Service Bulletin
February 22, 2018

15-046
08322 Version 8

Vibration While Driving and/or Stopped in Gear
Supersedes 15-046, Dated October 15, 2016; to revise the information highlighted in yellow
AFFECTED VEHICLES
Year
2015

Model
CR-V

Trim
ALL

VIN Range
ALL

REVISON SUMMARY
The WARRANTY CLAIM INFORMATION has changed.
SYMPTOM
Some customers have reported feeling one or more different vibrations felt primarily through the driver’s seat.
The identified vibrations may occur under these conditions:
• Driving Mode 1: While stopped with vehicle in gear.
• Driving Mode 2: While between 1,000–1,200 rpm at takeoff.
NOTE:
-

You must make sure the service advisor has reviewed the Customer Information Statement for Driving Mode 2
with the customer before the software update is performed.

-

Verify that the service advisor has noted on the Customer Information Statement that he or she has reviewed the
Customer Information Statement for Driving Mode 2 with the customer.

-

The noted Customer Information Statement must be retained for future records and attached to the Repair Order
before doing the software update, as this updated software may have a small impact on fuel economy.

• Driving Mode 3: While driving between 1,800–2,200 rpm around 40–50 mph.
POSSIBLE CAUSES
Engine and transmission vibrations may be intermittent. The reported vibrations are felt primarily through the driver’s
seat while driving or stopped in gear.

CUSTOMER INFORMATION: The information in this bulletin is intended for use only by skilled technicians who have the proper tools,
equipment, and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you
should not assume this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information
applies, contact an authorized Honda automobile dealer.

© 2018 American Honda Motor Co., Inc. – All Rights Reserved

Page 1 of 20

CORRECTIVE ACTION
Driving Mode 1: Install new radiator lower cushions, transmission mount, and front head restraints.
Driving Mode 2: Update the PCM software and install the tailgate damper kit.
NOTE:
•

You must make sure the service advisor has reviewed the Customer Information Statement for Driving Mode 2 with
the customer before the software update is performed.

•

Verify that the service advisor has noted on the Customer Information Statement that he or she has reviewed the
Customer Information Statement for Driving Mode 2 with the customer.

•

The completed Customer Information Statement must be retained for future records and attached to the Repair
Order before doing the software update, as this updated software may have a small impact on fuel economy.

Driving Mode 3: Update the PCM software.
BEFORE GETTING STARTED
NOTE:
• For more information on this concern, please refer to the following:
- Click here to view an informative video on this concern.
- Go to page 19 of this bulletin to view the Customer Information Statement.
•

Connect a fully charged jumper battery to the vehicle and leave it connected during the entire procedure to
maintain steady voltage.

•

Never turn the ignition to OFF or ACCESSORY during the update. If there is a problem with the update, leave
the ignition turned to ON.

•

To prevent PCM control unit damage, do not operate anything electrical (headlights, audio system, brakes,
A/C, power windows, door locks, etc.) during the update.

•

The control module updates for this bulletin cannot be applied with the MVCI alone. You must use the J2534
Rewrite Special PC application with the DST-I or MVCI.

Page 2 of 20

PARTS INFORMATION
Repair Procedure Mode 1
Required Parts
Part Name

Part Number

Radiator Mount Lower Cushion Kit

06740-T1W-305

1

Transmission Mount (CVT)

50850-T1W-A11

1

Flange Bolt (12 X 35 mm)

90164-T0A-A00

1

Flange Bolt,(12 X 40 mm)

90162-T0A-A00

2

Flange Bolt (12 X 40 mm)

90164-S5A-010

1

Flange Nut (12 mm)

90371-SAA-010

2

Front Head Restraints, *NH167L* (Graphite Black)

06810-T0G-A01ZB

1

Front Head Restraints, *YR449L* (Cashmere Ivory)

06810-T0G-A01ZD

1

Front Head Restraints, *NH836L* (Wisteria Light Grey)

06810-T0G-A01ZE

1

Front Head Restraints, *YR449L* (Leather) (Cashmere Ivory)

06810-T0G-V81ZA

1

Front Head Restraints, *NH836L* (Leather) (Wisteria Light Grey) 06810-T0G-V81ZB

1

06810-T0G-V81ZC

1

Front Head Restraints, *NH167L* (Leather) (Graphite Black)

Quantity

Repair Procedure Mode 2
Required Parts
Part Name

Part Number

Quantity

Tailgate Damper Kit (Non-Power Tailgate)
(contains tailgate damper, tailgate struts, nuts and bolts)

06748-T1W-305

1

Tailgate Damper Kit (Power Tailgate)
(contains tailgate damper, tailgate struts, nuts and bolts)

06748-T1W-306

1

REQUIRED MATERIALS
Part Name
Touch Up Paint

Part Number
(commercially available)

Quantity
1

TOOL INFORMATION
Part Name
Rivet Gun Tool

Part Number
07AAE-STXA100 or
(commercially available)

Quantity
1

Page 3 of 20

SOFTWARE INFORMATION
i-HDS Software Version: 1.001.011 or later
J2534 Software Information:
PC Application Version 1.0.1.15 or later
Database update 29-SEP-2016 or later
Before beginning the repair, make sure that both the i-HDS and J2534 software are updated as listed above.
Do only the update listed in this service bulletin.
You cannot apply the updates with the MVCI as a standalone tool. To update the vehicle you must use the MVCI or
the DST-i interface in conjunction with the J2534 Rewrite PC application on the i-HDS.
For more information about updating the HDS, the MVCI, and vehicle systems, refer to Service Bulletin 01-023,
Updating Control Units/Modules.

Year/Model

Trim
LX (2WD)
LX (AWD)
EX/EX-L (2WD)

2015 CR-V
EX/EX-L (AWD)
TOURING (2WD)
TOURING (AWD)

Program ID (or later) Program P/N (or later) Program P/N (or later)
Mode 2
Mode 3
LAA450
37805-5LA-A45
37805-5LA-305
LA3050
LAA550
37805-5LA-A55
37805-5LA-306
LA3060
LAA650
37805-5LA-A65
37805-5LA-307
LA3070
LAA750
37805-5LA-A75
37805-5LA-308
LA3080
LAA850
37805-5LA-A85
37805-5LA-309
LA3090
LAA950
37805-5LA-A95
37805-5LA-405
LA4050

Page 4 of 20

WARRANTY CLAIM INFORMATION
The normal warranty applies.
Repair Procedure Driving Mode 1
Operation
Number

Description

1120A2

1120A2

1120A2

1120A2

1120A2

A
1120A2

1120A2

A
1120A2

1120A2

A

Flate Rate
Time

Defect
Code

Symptom
Code

Repair Procedure Drive
Mode 1: (Graphite Black/Non
Leather) NH167L

1.9 hrs

03214

03217

A15046B

50850-T1W-A11

Repair Procedure Drive
Mode 1: (Cashmere Ivory/Non
Leather) YR449L

1.9 hrs

03214

03217

A15046C

50850-T1W-A11

Repair Procedure Drive
Mode 1: (Wisteria Light
Grey/Non Leather) NH836L

1.9 hrs

03214

03217

A15046D

50850-T1W-A11

1.9 hrs

03214

03217

A15046E

50850-T1W-A11

03214

03217

A15046F

50850-T1W-A11

03214

03217

A15046G

50850-T1W-A11

03214

03217

A15046H

50850-T1W-A11

03214

03217

A15046I

50850-T1W-A11

03214

03217

A15046J

50850-T1W-A11

Repair Procedure Drive
Mode 1: (Graphite Black
Leather) NH167L
Repair Procedure Drive
Mode 1: (Graphite Black
Leather) NH167L
With Radar Aim - Add
Repair Procedure Drive
Mode 1: (Cashmere Ivory
Leather) YR449L
Repair Procedure Drive
Mode 1: (Cashmere Ivory
Leather) YR449L
With Radar Aim - Add
Repair Procedure Drive
Mode 1: (Wisteria Light Grey
Leather) NH836L
Repair Procedure Drive
Mode 1: (Wisteria Light Grey
Leather) NH836L
With Radar Aim - Add

Template
ID

Failed Part
Number

1.9 hrs
0.4 hrs
1.9 hrs
1.9 hrs
0.4 hrs
1.9 hrs
1.9 hrs
0.4 hrs

Repair Procedure Driving Mode 2
Operation
Number

1255D2

1255D2