NHTSA ID Number: 10129748
Manufacturer Communication Number: Dealer Memo 2012
TSB/Document Date: 2018-03-05
Summary
Dealer Memo 2012.08.09 New Literature Order Site Announcement
Memorandum
To:
All Dealerships
From:
Mary Aufdemberg
Subject:
New Literature Order Site
Date:
August 9, 2012
Thomas Built is rolling out a new Literature Ordering site to align with all DTNA
Brands. This is a tiered roll out, but eventually, multi-branded dealers will be able
to access all DTNA literature from one convenient site. Current brands available
are Thomas Built, Western Star
, Detroit Service Documentation, FCCC and
Daimler Trucks
Remarketing.
You can order literature now via the new site only, however, due to the
inventory transfer, it will be on backorder for approximately one more
week.
A few items to note:
Brochures, DVD’s and Thank you cards will continue to be free, however
dealers will be charged a line charge ($1.25), order charge($1.90
electronic or $3.00 manual) and freight. A credit card will be required for
payment.
Pocket Folders will be 25 cents per folder and DVD Sleeves will be 15
cents.
The new site will only be accessible via the TBB Learning Center. This
will allow for a single sign on to the Literature Ordering site.
o www.tbblearningcenter.com
o See screen shot below and access via
>Marketing Tools >Literature Order Site
If you have not created an account for the TBB Learning Center, please
do so to access the new literature site (attached is information on
obtaining a login).
If needed, a user guide for the Literature Ordering site can be found under
the “Customer Service” Tab.
This is a new system for TBB, so if you run into any issues or have any
questions contact:
o Mary Aufdemberg:[email protected] 336-841-5790
o Craig Leonard: [email protected] 336-841-5764
Screenshot to access new Literature Order Site from TBB Learning Center:
To get started, click on the Thomas Built Logo
For Technical Difficulties or a User Guide, click on “Customer Service Tab”
Available Items:
Sub-category
Customer
Item
Number
Catalog Description
DVD
TBBMC-V001
C2 10 Minute Product DVD
DVD
TBBMC-V002
C2 Driver Orientation DVD
DVD
TBBMC-V003
"On the Move" Intro DVD
DVD
TBBMC-V004
Reduce, Reuse, Recycle DVD
DVD
TBBMC-V005
SCR Customer Testimonials DVD
Literature
4100-7014
Yellow Paint Process Brochure (25/pk)
Literature
TBBMC-B030
Saf-T-Liner C2 Brochure (8 page) (25/pk)
Literature
TBBMC-B031
Saf-T-Liner HDX Brochure (8 page) (25/pk)
Literature
TBBMC-B033
C2 Visibility Sales Sheet (2 page) (25/pk)
Literature
TBBMC-B034
C2 Simplify Sales Sheet (2 page) (25/pk)
Literature
TBBMC-B035
C2 Strength Sales Sheet (2 page) (25/pk)
Literature
TBBMC-B036
C2 Drivability Sales Sheet (2 page) (25/pk)
Literature
TBBMC-B040
SCR Brochure (4 page)
Literature
TBBMC-B071
Saf-T-Liner EFX Brochure (8 page) (25/pk)
Literature
TBBMC-M078
Thomas Yellow and White Minotour Brochure (10
page) (25/pk)
Literature
TBBMC-M050
Color Selector Vehicle Trim Colors
Sales Tools
TBBMC-M0019
Blank White Notecards and Envelopes with TBB
Logo (50/pk)
Sales Tools
TBBMC-M004
Saf-T-Liner C2 Presentation Folder
Sales Tools
TBBMC-M021-TYC
Yellow and Black Thank You Card and Envelope
(50/pk)
Sales Tools
TBBMC-M028
2012/2013 Wall Calendar
Limited order of 50 or less
Sales Tools
TBBMC-M030
CD Holder Sleave Featuring a C2
15 cents per folder
Sales Tools
TBBMC-M034
Black Thomas Built Buses Logo Presentation
Folder
NEW (25 cents per folder)
Comments
NEW (Combines the yellow
and white brochures into
one)
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TSB/Document ID: Dealer Memo 2012
Replacement Service Bulletin Number:
MFR Communication Date: 2012-08-09
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
MFR Component System:
MFR Component Subsystem:
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