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NHTSA ID Number: 10129686

Manufacturer Communication Number: FL641-DLR

TSB/Document Date: 2018-03-05


Summary

FL641-DLR FreightlinereBay logo Cascadia Daytime Running Lights


Daimler TruckseBay logo

North America LLC Recall Campaign

April 2015

FL641AB

NHTSA #13V-099
Transport Canada #13-086

Subject: FreightlinereBay logo Cascadia Daytime Running Lights

Models Affected: Two specific groups of FreightlinereBay logo Cascadia
vehicles that use the forward turn signal bulb filaments as turn
signal indicators and as daytime running lights (DRLs), SAM Cab
software version 6.2, and the “Turn-Tip” function activated. The
first group was manufactured with this configuration May 7, 2012,
through March 2, 2013. The second group received this as part of
a software update during a service visit. (Vehicles not configured
in this manner are not affected.)

General Information

Daimler TruckseBay logo North America LLC, on behalf of its FreightlinereBay logo Trucks Division, has decided that a defect that
relates to motor vehicle safety exists on the vehicles mentioned above.

There are approximately 57,000 vehicles involved in this campaign.

The “Turn-Tip” feature allows the turn signals to flash three to five times after the turn signal lever is released if
the lever is held in an unlatched position for less than 500 milliseconds. On certain vehicles, due to an anomaly in
the SAM Cab 6.2 software, the forward DRL on the side of the turn tip activation will not automatically reactivate
after the turn tip function completes its cycle. Failure of one or both of the DRLs to illuminate reduces the vehicle’s
visibility to other drivers, increasing the risk of a crash

The software update has been validated and is now available. A software update will be installed to correct the
operation of the DRLs and "Turn Tip” feature.

Additional Repairs

Dealers must complete all outstanding Recall and Field Service campaigns prior to the sale or delivery of a vehicle.
A Dealer will be liable for any progressive damage that results from its failure to complete campaigns before sale
or delivery of a vehicle.

Owners may be liable for any progressive damage that results from failure to complete campaigns within a
reasonable time after receiving notification.

Work Instructions

Please refer to the attached work instructions. Prior to performing the campaign, check the vehicle for a completion
sticker (Form WAR260).

Replacement Parts
There are no replacement parts for this campaign.

If our records show your dealership has ordered any vehicles involved in campaign number FL641, a list of the
customers and vehicle identification numbers will be available in OWL.

Removed Parts

U.S. and Canadian Dealers, please follow Warranty Failed Parts Tracking shipping instructions for the disposition
of all removed parts. Export distributors, please destroy removed parts unless otherwise advised.

Page 1
Daimler TruckseBay logo

Recall Campaign North America LLC

April 2015

FL641AB

NHTSA #13V-099
Transport Canada #13-086

Labor Allowance
Table 1 - Labor Allowance

Campaign Time Allowed . .
Number Procedure (hours) SRT Code Corrective Action
Software update for correct DRL/"Turn . .
FL641AB Tip" operation 0.3 996-0949A 12 - Repair Recall/Campaign

Table 1

IMPORTANT: When the Recall has been completed, locate the base completion label in the appropriate location
on the vehicle, and attach the red completion sticker provided in the recall kit (Form WAR260). If the vehicle does
not have a base completion label, clean a spot on the appropriate location of the vehicle and first attach the base
completion label (Form WAR259). If a recall kit is not required or there is no completion sticker in the kit, write the
recall number on a blank sticker and attach it to the base completion label.

Claims for Credit

You will be reimbursed for your parts, labor, and handling (landed cost for Export Distributors) by submitting your
claim through the Warranty system within 30 days of completing this campaign. Please reference the following
information in OWL:

* Claim type is Recall Campaign.

* In the Campaign field, enter the campaign number and appropriate group (FL641-A or FL641-B).
* In the Primary Failed Part field, enter 25-FL641-000.

* No parts are needed for this campaign.

* In the Labor section, enter the appropriate SRT from the Labor Allowance Table. Administrative time will be
included automatically as SRT 939-6010A for 0.3 hours.

* The VMRS Component Code is 003-006-016 and the Cause Code is A1 - Campaign.

« U.S. and Canada — Reimbursement for Prior Repairs. When a customer asks about reimbursement,
please do the following:

* Accept the documentation of the previous repair.

* Make a brief check of the customer’s paperwork to see if the repair may be eligible for reimbursement.
(See the "Copy of Owner Letter" section of this bulletin for reimbursement guidelines.)

* Submit an OWL Recall Pre-Approval Request for a decision.
* Attach the documentation to the pre-approval reqeust.

* If approved, submit a based on claim for the pre-approval.

« Reimburse the customer the appropriate amount.

IMPORTANT: OWL must be viewed prior to performing the recall to ensure the vehicle is involved and the campaign
has not been previously completed. Also, check for a completion sticker prior to beginning work.

For questions, U.S. and Canadian dealers, contact the Warranty Campaigns Department from 7:00 a.m. to
4:00 p.m. Pacific Time, Monday through Friday, via Web inquiry at AccessFreightliner.com / Support / My Tickets
and Submit an Inquiry, or the Customer Assistance Center at (800) 385-4357, after normal business hours, if
you have any questions or need additional information. Export distributors, submit a Web inquiry or contact your
InternationaleBay logo Service Manager.

Page 2
Daimler TruckseBay logo

North America LLC Recall Campaign

April 2015
FL641AB
NHTSA #13V-099

Transport Canada #13-086

U.S. and Canadian Dealers: To return excess kit inventory related to this campaign, U.S. dealers must submit a
Parts Authorization Return (PAR) to the Memphis PDC. Canadian dealers must submit a PAR to their facing PDC.
All kits must be in resalable condition. PAR requests must include the original purchase invoice number. Export
Distributors: Excess inventory is not returnable.

The letter notifying U.S. and Canadian vehicle owners is included for your reference.

Please note that the National Traffic and Motor Vehicle Safety Act, as amended (Title 49, United States Code,
Chapter 301), requires the owner's vehicle(s) be corrected within a reasonable time after parts are available to you.
The Act states that failure to repair a vehicle within 60 days after tender for repair shall be prima facie evidence
of an unreasonable time. However, circumstances of a particular situation may reduce the 60 day period. Failure
to repair a vehicle within a reasonable time can result in either the obligation to (a) replace the vehicle with an
identical or reasonably equivalent vehicle, without charge, or (b) refund the purchase price in full, less a reasonable
allowance for depreciation. The Act further prohibits dealers from selling a vehicle unless all outstanding recalls
are performed. Any lessor is required to send a copy of the recall notification to the lessee within 10 days. Any
subsequent stage manufacturer is required to forward this notice to its distributors and retail outlets within five

working days.

Page 3
Daimler TruckseBay logo

Recall Campaign North America LLC

April 2015

FL641AB

NHTSA #13V-099
Transport Canada #13-086

Copy of Notice to Owners
Subject: FreightlinereBay logo Cascadia Daytime Running Lights

For the Notice to U.S. Customers: This notice is sent to you in accordance with the National Traffic and Motor
Vehicle Safety Act.

For the Notice to Canadian Customers: This notice is sent to you in accordance with the Canadian Motor
Vehicle Safety Act.

Daimler TruckseBay logo North America LLC, on behalf of its FreightlinereBay logo Trucks Division, has decided that a defect which
relates to motor vehicle safety exists on two specific groups of FreightlinereBay logo Cascadia vehicles that use the forward
turn signal bulb filaments as turn signal indicators and as daytime running lights (DRLs), SAM Cab software
version 6.2, and the “Turn-Tip” function activated. The first group was manufactured with this configuration May 7,
2012, through March 2, 2013. The second group received this as part of a software update during a service visit.
(Vehicles not configured in this manner are not affected.)

The “Turn-Tip” feature allows the turn signals to flash three to five times after the turn signal lever is released if
the lever is held in an unlatched position for less than 500 milliseconds. On certain vehicles, due to an anomaly in
the SAM Cab 6.2 software, the forward DRL on the side of the turn tip activation will not automatically reactivate
after the turn tip function completes its cycle. Failure of one or both of the DRLs to illuminate reduces the vehicle’s
visibility to other drivers, increasing the risk of a crash

The software update has been validated and is now available. A software update will be installed to correct the
operation of the DRLs and "Turn Tip" feature.

Please contact an authorized Daimler TruckseBay logo North America dealer to arrange to have the Recall performed and
to ensure that parts are available at the dealership. To locate an authorized dealer, search online at www.Daimler-
TrucksNorthAmerica.com / Contact Us / Find a Dealer. The Recall will take approximately 45 minutes and will be
performed at no charge to you.

You may be liable for any progressive damage that results from your failure to complete the Recall within a
reasonable time after receiving notification.

If you do not own the vehicle that corresponds to the identification number(s) which appears on the Recall
Notification, please return the notification to the Warranty Campaigns Department with any information you can
furnish that will assist us in locating the present owner. If you have leased this vehicle, Federal law requires that
you forward this notice to the lessee within 10 days. If you are a subsequent stage manufacturer, Federal law
requires that you forward this notice to your distributors and retail outlets within five working days. If you have paid
to have this recall condition corrected prior to this notice, you may be eligible to receive reimbursement. Please
see the reverse side of this notice for details.

For the Notice to U.S. Customers: If you have questions about this Recall, please contact the Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 385-4357 after
normal business hours. If you are not able to have the defect remedied without charge and within a reasonable
time, you may wish to submit a complaint to the Administrator, National Highway Traffic Safety Administration,
1200 New Jersey Avenue, SE., Washington, DC 20590; or call the Vehicle Safety Hotline at (888) 327-4236 (TTY:
800-424-9153); or to http:/Avww.safercar.gov.

For the Notice to Canadian Customers: If you have questions about this Recall, please contact the Warranty
Campaigns Department at (800) 547-0712, 7:00 a.m. to 4:00 p.m. Pacific Time, Monday through Friday, e-mail
address [email protected], or the Customer Assistance Center at (800) 385-4357 after
normal business hours.

We regret any inconvenience this action may cause but feel certain you understand our interest in motor vehicle
safety.

WARRANTY CAMPAIGNS DEPARTMENT

Enclosure

Page 4
Daimler TruckseBay logo

North America LLC Recall Campaign

April 2015

FL641AB

NHTSA #13V-099
Transport Canada #13-086

Reimbursement to Customers for Repairs
Performed Prior to Recall

If you have already paid to have this recall condition corrected you may be eligible to receive reimbursement.

Requests for reimbursement may include parts and labor. Reimbursement may be limited to the amount the
repair would have cost if completed by an authorized Daimler TruckseBay logo North America LLC dealer. The following
documentation must be presented to your dealer for consideration for reimbursement.

Please provide original or clear copies of all receipts, invoices, and repair orders that show

* The name and address of the person who paid for the repair

* The Vehicle Identification Number (VIN) of the vehicle that was repaired

* What problem occurred, what repair was done, when the repair was done

* Who repaired the vehicle

* The total cost of the repair expense that is being claimed

+ Proof of payment for the repair (such as the front and back of a cancelled check or a credit card receipt)
Reimbursement will be made by check from your Daimler TruckseBay logo North America LLC dealer.

Please speak with your Daimler TruckseBay logo North America LLC authorized dealer concerning this matter.

Page 5
Daimler TruckseBay logo

Recall Campaign North America LLC

April 2015

FL641AB

NHTSA #13V-099
Transport Canada #13-086

Work Instructions
Subject: FreightlinereBay logo Cascadia Daytime Running Lights

Models Affected: Two specific groups of FreightlinereBay logo Cascadia
vehicles that use the forward turn signal bulb filaments as turn
signal indicators and as daytime running lights (DRLs), SAM Cab
software version 6.2, and the “Turn-Tip” function activated. The
first group was manufactured with this configuration May 7, 2012,
through March 2, 2013. The second group received this as part of
a software update during a service visit. (Vehicles not configured
in this manner are not affected.)

Programming the SAM Cab and the SAM Chassis

1.

Check the base label (Form WAR25Q9) for a completion sticker for FL641 (WAR260) indicating this work has
been done. The base label is usually located on the passenger-side door about 12 inches (30 cm) below the
door latch. If a completion sticker is present, no work is needed. If a completion sticker is not present, proceed
with the next step.

In DiagnosticLink, click Program Device in the sidebar to display the "Gather Data" page in the program
device window. See Fig. 1.

03/24/2015 #120320

Log’ “Parameters “Actions. ‘Tools: Hale : ;
B-- SD m e y et e Find te

prenienis ne - ® Program Device @ Engine: GDECI3-0D13 Diagnestictink

| runcode
Np Troubleshooting

“Unit - —. } . Status (peneetiain} ‘Status (chassis)

i ae ms
: ee Service Routines 1 Hebsash aut 7

i apjve Contre

E stage
at Parameters

Aftertreatment Control Modu. Of!
31929
@ ss Aa CON

Fig. 1, Gather Data Page

Page 6
Daimler TruckseBay logo

North America LLC Recall Campaign

April 2015
FL641AB
NHTSA #13V-099
Transport Canada #13-086
3. Collect the equipment data for the vehicle.
3.1 Click Add to display the "Request Unit or Vehicle" dialog box. See Fig. 2.

3.2 The VIN automatically populates the "Vehicle Identification" box when DiagnosticLink is connected to
the vehicle. if the vehicle is not connected, enter the VIN manually.

3.3 Click OK to close the dialog box.
Click Connect to Server.

Enter the user name and password in the dialog box (Fig. 3) , then click OK to download the required data.
When the data is successfully downloaded, the status changes to OK in the "Unit Data" list. See Fig. 4.

6. Continue to "Programming the SAM Cab.”

Enter the identity of the equipment youl wish’

Please enter your-user name and
password,

Vehicle Identification (VIN/PIN)

Engine Serial Number (Unit Number
47192750279892

User Name

‘fosteru

Device controflers for this equipment’

dh Add 9 Remove | Password

ECGW_P3
SAMCHAS._P3
SAMCAB_P3
MSF_P3

(ie AML APO CNRS ORR patna : at y
03/24/2015 120323

Fig. 3, Authentication Dialog Box

03/24/2015 #120321

Fig. 2, Request Unit or Vehicle Dialog Box

Page 7
Daimler TruckseBay logo

Recall Campaign North America LLC

April 2015

FL641AB

NHTSA #13V-099
Transport Canada #13-086

Gather Da
Unit Data |} Sy
Unit

BOOK PAD ‘ :
3AKIGLDVOFSGN4743 147192759027... OK oK

03/24/2015 #120324
Fig. 4, Unit Data List

123

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TSB/Document ID: FL641-DLR

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MFR Communication Date: 2015-04-01

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