NHTSA ID Number: 10129201
Manufacturer Communication Number: T-SB-0274-17_Rev
TSB/Document Date: 2018-02-21
Summary
TSB: REVISION NOTICE January 4, 2018 Rev1: ? The entire bulletin has been updated. Some Japan-produced 2018 model year Camry and Camry HV vehicles equipped with Entune? 3.0 Audio (version 1000) or earlier may exhibit one or both of the following conditions: ? Bluetooth continuously connects and disconnects ? Entune? voice recognition is inoperative Some 2018 model year Camry and Camry HV vehicles equipped with Entune? 3.0 Audio (version 1001) or earlier may exhibit one or more of the following conditions: ? Unable to update radio ? Software Information screen in French ? Phone Number Favorites missing from Home screen ? Intermittent radio freezing ? Terms of Service has garbled characters ? Incorrect Entune? application is recommended for installation on the phone after Bluetooth pairing ? Certain apps disappear when reordered A software update is now available to address these conditions. Follow the Software Update Procedure in this bulletin to update the software.
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TSB/Document ID: T-SB-0274-17_Rev
Replacement Service Bulletin Number:
MFR Communication Date: 2018-01-04
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
MFR Component System:
MFR Component Subsystem:
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T-SB-0274-17
Rev1
August 18, 2017
Entune Audio Head Unit Software Update (Pioneer)
Service
Category
Audio/Visual/Telematics
Section
Navigation/Multi Info Display
Market USA
Applicability
YEAR(S)
MODEL(S)
2018
Camry, Camry HV
ADDITIONAL INFORMATION
REVISION NOTICE
January 4, 2018 Rev1:
The entire bulletin has been updated.
Any previous printed versions of this bulletin should be discarded.
Introduction
Some Japan-produced 2018 model year Camry and Camry HV vehicles equipped with Entune™
3.0 Audio (version 1000) or earlier may exhibit one or both of the following conditions:
Bluetooth continuously connects and disconnects
Entune™ voice recognition is inoperative
Some 2018 model year Camry and Camry HV vehicles equipped with Entune™ 3.0 Audio
(version 1001) or earlier may exhibit one or more of the following conditions:
Unable to update radio
Software Information screen in French
Phone Number Favorites missing from Home screen
Intermittent radio freezing
Terms of Service has garbled characters
Incorrect Entune™ application is recommended for installation on the phone after
Bluetooth pairing
Certain apps disappear when reordered
A software update is now available to address these conditions. Follow the Software Update
Procedure in this bulletin to update the software.
© 2018 Toyota
Motor Sales, USA
Page 1 of 7
T-SB-0274-17
Rev1
August 18, 2017
Page 2 of 7
Entune Audio Head Unit Software Update (Pioneer)
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
EL1703
Software Update
0.3
86140-33380
86140-06440
87
74
APPLICABLE WARRANTY
This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
Warranty application is limited to occurrence of the specified condition described in
this bulletin.
Software Update Information
MODEL
HEAD UNIT
SOFTWARE UPDATE FILE
Camry,
Camry HV
Entune™ 3.0 Audio
17TDT0NA-EA00_1021.kwi
MULTIMEDIA SOFTWARE FILE DOWNLOAD
The Multimedia software update file may be downloaded directly from this Service Bulletin by
clicking on the file name in the table above. Once downloaded, the file may be copied directly to a
commonly available blank USB flash drive.
For USB flash drive requirements and download instructions: Refer to the Technical Information
System (TIS): Diagnostics – Reprogramming – Reference Documents –
“Multimedia Software Download Instructions.”
© 2018 Toyota Motor Sales, USA
T-SB-0274-17
Rev1
August 18, 2017
Entune Audio Head Unit Software Update (Pioneer)
Software Update Procedure
1. Start the engine.
2. Press the Menu button on the radio
faceplate, then select Setup.
Figure 1.
3. Select General on the Setup screen.
Figure 2.
4. Scroll down and select Software Update.
Figure 3.
© 2018 Toyota Motor Sales, USA
Page 3 of 7
T-SB-0274-17
Rev1
August 18, 2017
Page 4 of 7
Entune Audio Head Unit Software Update (Pioneer)
Software Update Procedure (Continued)
5. Verify that the software version is the same
or earlier than indicated in the Introduction.
Figure 4.
6. If the software needs to be updated, download the software from the Software Update
Information section onto an empty USB flash drive.
NOTE
If "IG-OFF" occurs, repeat steps 1 – 4 to reenter the Software Update screen.
7. Insert the prepared USB flash drive into the
vehicle’s USB port.
Figure 5.
8. Verify that the NEW software is up to date on the Software Update screen.
Table 1. Software Version Information
TYPE
Audio
ENTUNE™ 3.0 AUDIO
CURRENT VERSION
NEW VERSION
1000
1001
1021
© 2018 Toyota Motor Sales, USA
T-SB-0274-17
Rev1
August 18, 2017
Entune Audio Head Unit Software Update (Pioneer)
Software Update Procedure (Continued)
9. Select the Update Software button in the
lower right-hand corner.
Figure 6.
10. Select OK on the
Software Update Detail screen.
Figure 7.
11. Select Agree on the
Terms of Service screen.
Figure 8.
© 2018 Toyota Motor Sales, USA
Page 5 of 7
T-SB-0274-17
Rev1
August 18, 2017
Entune Audio Head Unit Software Update (Pioneer)
Software Update Procedure (Continued)
12. Select Yes on the “Would you like to start
the software update?” pop-up.
Figure 9.
13. Once the head unit begins installation the
update will take about 10 minutes.
Figure 10.
NOTE
Do NOT turn off the engine or ACC before
the software is ready for updating.
Do NOT pull the USB flash drive out of the
vehicle USB port before the software is
ready for updating.
14. When the “The software is ready for
updating.” screen appears, turn OFF
the ignition.
Figure 11.
15. Turn the ignition ON to complete the software update.
16. Once the software update has completed, remove the USB flash drive.
© 2018 Toyota Motor Sales, USA
Page 6 of 7
T-SB-0274-17
Rev1
August 18, 2017
Page 7 of 7
Entune Audio Head Unit Software Update (Pioneer)
Software Update Procedure (Continued)
17. Perform steps 1 – 4 to verify the software
version matches the current software
version information table below.
Figure 12.
Table 2. Software Version Information
TYPE
Audio
ENTUNE™ 3.0 AUDIO
CURRENT VERSION
NEW VERSION
1021
–
© 2018 Toyota Motor Sales, USA
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