NUMBER:
GROUP:
DATE:

05-002-13
Brakes
February 22, 2013

This bulletin is supplied as technical information only and is not an authorization for repair. No part of this publication may be reproduced, stored in a retrieval system,
or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without written permission of Chrysler Group LLC.

SUBJECT:
Front Brake Judder And/Or Vibration
OVERVIEW:
This bulletin involves installing new right and left front lower control arms, brake linings and
resurfacing or replacing both front brake rotors.
MODELS:
2011-2012

(RT)

Caravan / Town & Country

NOTE: This bulletin applies to vehicles equipped with brake sales code BRE and/or
BRG built before March 30, 2012.
SYMPTOM/CONDITION:
Brake pedal pulsation, steering wheel shake and/or floor pan vibration when braking.
DIAGNOSIS:
If the symptom/condition is experienced proceed to the repair procedure.
PARTS REQUIRED:
Qty.

Part No.

Description

1 (AR)

68093323AB

Pad Kit, Front Disk Brake

2 (AR)

04779783AB

Rotor, Brake, Front

1 (AR)

04766910AK

Arm, Lower Control, Front, Right

1 (AR)

04766911AK

Arm, Lower Control, Front, Left

SPECIAL TOOLS/EQUIPMENT REQUIRED:
1

PSE Approved On-Car Brake Lathe (Hunter or Pro-Cut)

05-002-13

-2-

REPAIR PROCEDURE:
1. Raise the vehicle on a suitable hoist. Refer to the detailed service procedures
available in DealerCONNECT > TechCONNECT under: Service Info > 04- Vehicle
Quick Reference > Hoisting > Standard Procedure > Hoisting.
2. Do you have an approved PSE on-car brake lathe?
a. Yes>>> Proceed to Step #5.
b. No>>> Proceed to Step #3.
3. Remove and replace the front brake rotors. Refer to the detailed removal/installation
procedures available in DealerCONNECT > TechCONNECT under: Service Info > 05Brakes > Brakes, Base > Hydraulic/Mechanical > ROTOR, Brake >
Removal/Installation > Front .
4. Remove and replace the right and left front brake pads. Refer to the detailed
removal/installation procedures available in DealerCONNECT > TechCONNECT
under: Service Info > 05- Brakes > Brakes, Base > Hydraulic/Mechanical > Pads,
Brake, Front > Removal/Installation. Then proceed toStep #7.
5. Using a PSE approved on-vehicle brake lathe, lightly resurface both front rotors.
NOTE: Follow all resurfacing directions and procedures associated with the
equipment used.
6. Remove and replace the right and left front brake pads. Refer to the detailed
removal/installation procedures available in DealerCONNECT > TechCONNECT
under: Service Info> 05- Brakes > Brakes, Base > Hydraulic/Mechanical > Pads,
Brake, Front > Removal.
7. Inspect the bushing on the right and left lower control arm as show in (Fig. 1). Did the
bushing have 8 slots as shown in call out 2 as compared to 3 in call out 1?
a. Yes >>> Return the vehicle to the customer.
b. No >>> Proceed to Step #8

Fig. 1 Front Lower Control Arm
1 - Replace Previous Control Arm Bushing (Metal Substrate Inner)
2 - Retain Current Control Arm Bushing (Plastic Substrate Inner)

-3-

05-002-13

8. Remove and replace the right and left lower control arm. Refer to the detailed
removal/installation procedures available in DealerCONNECT > TechCONNECT
under: Service Info > 02- Front Suspension > ARM, Lower Control >
Removal/Installation.
9. Road test the vehicle for 5 miles.
10. Did any brake pedal pulsation, steering wheel shake and/or floor pan vibration exhibit.
a. Yes >>> Continue further diagnosis.
b. No >>> Return the vehicle to the customer.
11. Return the vehicle to the customer.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
Labor Operation
No:

Description

Amount

05-21-10-9G

Replace Front Brake Pads And Rotors, And
Replace Lower Control Arms Both Sides (2Skilled)

3.1 Hrs.

05-21-11-96

Replace Front Brake Pads And Resurface Front
Brake Rotors, And Replace Lower Control Arms
Both Sides (2- Skilled)

3.8 Hrs.

05-21-10-9F

Replace Front Brake Pads And Rotors (1Semi-Skilled)

0.6 Hrs.

05-21-11-95

Replace Front Brake Pads And Resurface Front
Brake Rotors (1- Semi-Skilled)

1.3 Hrs.

FAILURE CODE:
ZZ

Service Action