NHTSA ID Number: 10128829
Manufacturer Communication Number: MCI
Field Notes
TSB/Document Date: 2018-02-12
Summary
This Service Advisory informs affected customers that MCI and Detroit Diesel have been taking steps to correct fault codes reported by the Detroit DD13 Engine Motor Control Module (MCM) and Aftertreatment Control Module (ACM) resulting in Malfunction Indicator Lamp (MIL), Check Engine Lamp (CEL), and eventual engine de-rate and that a final ACM software update has been created that should begin in May 2018.
Status of Resolution of DETROIT® Diesel GHG17 Engine Software Updates
MCI and DETROIT® have been taking steps to correct fault codes reported by the DETROIT® DD13
Engine Motor Control Module (MCM) and Aftertreatment Control Module (ACM) resulting in
Malfunction Indicator Lamp (MIL), Check Engine Lamp (CEL), and eventual engine de-rates. We
are pleased to report that a final ACM software update has been created, targeting 100%
effectiveness. This ACM software update will be deployed for testing and validation from early
January to the end of March 2018. Upon successful validation, the process of updating all engines
should begin in May 2018. During this period, you should continue to expect your coaches to
operate normally with no further issues related to MCM and ACM fault codes and engine derates.
MCI and DETROIT® will update progress on this testing and validation at the end of the March
2018 or sooner if any issues occur. Details of the process to update software on your coaches
will be provided to you in early May 2018.
Thanks you for your patience. If you have any questions regarding the information contained in
this letter please contact us.
Thanks and Best Regards,
Steve Batho
Director, Customer Service
Motor Coach Industries
Mobile: 204-295-9772
Office: 905-655-2415
E-Mail: [email protected]
MOTOR COACH INDUSTRIES
200 East Oakton Street
Des Plaines, IL 60018
TOLL FREE
866 624 2622
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TSB/Document ID: MCI Field Notes
Replacement Service Bulletin Number:
MFR Communication Date: 2017-12-18
MFR Internal Campaign ID/Software Version:
Communication Type: Service Bulletin/Repair Instructions
NHTSA Components: ELECTRICAL SYSTEM
MFR Component System:
MFR Component Subsystem:
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